moogradod Posted August 2, 2022 Share Posted August 2, 2022 I do not receive any more notifications per email since nearly 4 days (last ones received on July 29) and would be happy if someone could look into the matter. Thank you very much for your kind attention and support. Best regards Moogradod Link to comment Share on other sites More sharing options...
metisdead Posted August 2, 2022 Share Posted August 2, 2022 That problem is all about this: 1 Link to comment Share on other sites More sharing options...
moogradod Posted August 3, 2022 Author Share Posted August 3, 2022 Now I just received a news message, but still no notifications. They show up in my account, but I do not get emails. Since 5 days now. Link to comment Share on other sites More sharing options...
metisdead Posted August 3, 2022 Share Posted August 3, 2022 Apparently the sending issue has been resolved. The first newsletter should go out before lunch today. Link to comment Share on other sites More sharing options...
moogradod Posted August 3, 2022 Author Share Posted August 3, 2022 3 hours ago, metisdead said: Apparently the sending issue has been resolved. The first newsletter should go out before lunch today. Yes, I received the newsletter. but the NOTIFICATIONS still DO NOT arrive via email. They show up in the account but do not get transmitted to my email adress. Link to comment Share on other sites More sharing options...
ubonjoe Posted August 3, 2022 Share Posted August 3, 2022 10 minutes ago, moogradod said: Yes, I received the newsletter. but the NOTIFICATIONS still DO NOT arrive via email. They may not of finished the email notifications yet. I have not gotten emails for some messages I was sent today. 1 Link to comment Share on other sites More sharing options...
moogradod Posted August 3, 2022 Author Share Posted August 3, 2022 1 minute ago, ubonjoe said: They may not of finished the email notifications yet. I have not gotten emails for some messages I was sent today. Thank you, ubonjoe. Hope they finish soon. My case was only about the notifications. I did not notice that any newletter was missing, but at least I got one today - so this works. Link to comment Share on other sites More sharing options...
moogradod Posted August 4, 2022 Author Share Posted August 4, 2022 20 hours ago, ubonjoe said: They may not of finished the email notifications yet. I have not gotten emails for some messages I was sent today. I still do not get email notifications. Since 6 days now. This cannot be such a difficult thing to fix since the notifications show up in my account (under the bell icon) when I login. Therefore only the broadcast mechanism is faulty. The notifications do not get transmitted to my email adress. Since other members do not seem to complain (because the newsletter works, as well for me) it might be an isolated issue specifically for my account. I would be happy if someone could have a deeper look at it. Thank you very much for your support Link to comment Share on other sites More sharing options...
ubonjoe Posted August 4, 2022 Share Posted August 4, 2022 2 hours ago, moogradod said: Since other members do not seem to complain (because the newsletter works, as well for me) it might be an isolated issue specifically for my account. As I wrote before I am not getting them. Management has been informed of the problem. Link to comment Share on other sites More sharing options...
moogradod Posted August 4, 2022 Author Share Posted August 4, 2022 1 hour ago, ubonjoe said: As I wrote before I am not getting them. Management has been informed of the problem. Thank you. Good. I posted again since this is some time ago that you said you are not getting them. I am an ex-IT professional, I know that something can go wrong with IT. It is the time it takes to correct it that your Management should be aware of. Link to comment Share on other sites More sharing options...
smedly Posted August 6, 2022 Share Posted August 6, 2022 On 8/2/2022 at 11:36 AM, metisdead said: That problem is all about this: needs to be fixed asap 1 Link to comment Share on other sites More sharing options...
Popular Post smedly Posted August 6, 2022 Popular Post Share Posted August 6, 2022 when is it going to be fixed if you are toying with the idea of doing away with notifications in order to get more website traffic that would be an error, I have visited the web forum a lot less since the notifications have ceased.......................get it sorted out please - this should not be going on for over 7 days unless it is intentional I have stayed silent on this issue up until now it needs to be fixed as a matter of urgency - 7 days now 1 2 Link to comment Share on other sites More sharing options...
metisdead Posted August 6, 2022 Share Posted August 6, 2022 2 minutes ago, smedly said: needs to be fixed asap Admin has had this problem brought to their attention and still waiting for the tech sector to fix this problem. 2 Link to comment Share on other sites More sharing options...
blackcab Posted August 6, 2022 Share Posted August 6, 2022 @smedly Sorry for your inconvenience. I understand very well that the notifications are useful, however the issue needs to be fixed by the technical team. Link to comment Share on other sites More sharing options...
moogradod Posted August 8, 2022 Author Share Posted August 8, 2022 On 8/6/2022 at 3:32 PM, blackcab said: @smedly Sorry for your inconvenience. I understand very well that the notifications are useful, however the issue needs to be fixed by the technical team. Today we have an anniversary. It is 10 days now that there are no notifications by email. The title of the thread may be changed to "No more email notifications since 10 days and counting". That it takes so long to fix this issue raises some questions - for the forum server does work and notifications are actually generated but only not transmitted. Where was that server hosted again and who maintains it ? 1 Link to comment Share on other sites More sharing options...
blackcab Posted August 8, 2022 Share Posted August 8, 2022 Thank you for your feedback. If you would like to discuss forum hosting and maintenance please email support (at) aseannow.com I have edited the topic title as you requested. 1 Link to comment Share on other sites More sharing options...
ukrules Posted August 8, 2022 Share Posted August 8, 2022 You should consider using 'mailgun' to send your emails if you're having issues sending them and with deliverability from amazonses.com Link to comment Share on other sites More sharing options...
moogradod Posted August 8, 2022 Author Share Posted August 8, 2022 1 hour ago, ukrules said: You should consider using 'mailgun' to send your emails if you're having issues sending them and with deliverability from amazonses.com I do not want to send emails, I want to receive notifications by email for content that I follow as it used to be. There is obviously some problem sending them out, but the Technical Support of aseannow is working on it and hopefully will solve the issue soon since it lasts already 10 days now (08.08.2022) Link to comment Share on other sites More sharing options...
ukrules Posted August 9, 2022 Share Posted August 9, 2022 (edited) On 8/8/2022 at 11:45 AM, moogradod said: I do not want to send emails, I want to receive notifications by email for content that I follow as it used to be. There is obviously some problem sending them out, but the Technical Support of aseannow is working on it and hopefully will solve the issue soon since it lasts already 10 days now (08.08.2022) Yes, I'm aware, the comment was aimed at those who operate this forum. Mailgun is an at scale commercial solution for sending massive amounts of email on a regular basis and having them delivered without getting 'cut off' for seemingly random reasons which is what I'm assuming has happened here. Edited August 10, 2022 by blackcab Edited 'Mailgun' Link to comment Share on other sites More sharing options...
ukrules Posted August 9, 2022 Share Posted August 9, 2022 (edited) In the above post where I said 'mailchimp' of course I meant 'Mailgun' from mailgun.com, a typo which I can no longer edit. Edited August 9, 2022 by ukrules Link to comment Share on other sites More sharing options...
blackcab Posted August 10, 2022 Share Posted August 10, 2022 12 hours ago, ukrules said: In the above post where I said 'mailchimp' of course I meant 'Mailgun' from mailgun.com, a typo which I can no longer edit. I've edited that for you. 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now