Editing Mor Prom details, with new passport

[samtam]

I have my 3 vaccinations in my Mor Prom app, (and on my yellow vaccination passport), but I recall a thread about how to edit the Mor Prom app with new passport number; (my details show my old passport number, which I have recently renewed). Unfortunately cannot find that thread. Can anyone please advise how to do?

Edited August 7, 2022 by samtam

[DrJoy]

This is the official email-

 

[email protected]

 

Email them with a copy of the new and old PP.

They reply within 48 hrs.

[hotchilli]

16 hours ago, DrJoy said:

This is the official email-

 

[email protected]

 

Email them with a copy of the new and old PP.

They reply within 48 hrs.

I contacted them recently regarding a wrong surname and date of birth on my Morphom app.

They  told me to go back to where the vaccinations were administered and get them to do it.

[treetops]

It's changed as it used to be in Profile Information and could be edited there.

 

Now if you go into "International Certificate" then select "Request for a Covid-19 Vaccination Certificate /  Adding Vaccination Information" then acknowledge the message in Thai, it looks like you can edit it.  There's a "Confirm" button at the bottom that might need to be selected.  I've no idea if this will work but if not I had success using the email address:

 

[email protected]

 

Include your full name, Vaccine ID Number and Date of Birth in your email.

[samtam]

On 8/10/2022 at 11:47 PM, treetops said:

It's changed as it used to be in Profile Information and could be edited there.

 

Now if you go into "International Certificate" then select "Request for a Covid-19 Vaccination Certificate /  Adding Vaccination Information" then acknowledge the message in Thai, it looks like you can edit it.  There's a "Confirm" button at the bottom that might need to be selected.  I've no idea if this will work but if not I had success using the email address:

 

[email protected]

 

Include your full name, Vaccine ID Number and Date of Birth in your email.

Thank you. I will try both. Just to be clear email is health-cirt (and not health-cert)?

Edited August 12, 2022 by samtam

[treetops]

10 hours ago, samtam said:

Just to be clear email is health-cirt (and not health-cert)?

health-cirt is correct.

Edited August 12, 2022 by treetops

[samtam]

@treetopsthank you so much. I changed the passport details online, as you outlined, and it has worked! I had to change the passport number, expiry date and upload a file of the details page.