NoshowJones Posted October 5, 2022 Share Posted October 5, 2022 Cannot log in to my Lazada app using the same email and password I have been using online for years. Are Lazada deliberately trying to upset people? 2 Link to comment Share on other sites More sharing options...
sometimewoodworker Posted October 5, 2022 Share Posted October 5, 2022 6 hours ago, possum1931 said: Cannot log in to my Lazada app using the same email and password I have been using online for years. Are Lazada deliberately trying to upset people? Are you sure it’s not your wallet telling you to stop spending? 55555 ???? Link to comment Share on other sites More sharing options...
Kan Win Posted October 6, 2022 Share Posted October 6, 2022 If, like me using True Move (on a LapTop), then we are in the same boat, as True keeps changing your IP address and "Lazy-ada" tells me on my mobile phone:- [Alert someone to sign in to your account on a new device.] Should I therefore us a Thai VPN? Is that stable enough? Also I do not get any more SMS's, but they state than they WILL send it. Go figure it out, as I can't. Win ???? Link to comment Share on other sites More sharing options...
Kan Win Posted October 6, 2022 Share Posted October 6, 2022 (edited) 13 hours ago, sometimewoodworker said: Are you sure it’s not your wallet telling you to stop spending? 55555 ???? I cannot get into my Lazy-rat wallet, since I'm not Thai, but have 1,700/- baht in there due to a re-fund for a product the I returned. Can anyone help me? Please...... Win ???? Edited October 6, 2022 by Kan Win Link to comment Share on other sites More sharing options...
KannikaP Posted October 6, 2022 Share Posted October 6, 2022 (edited) 3 minutes ago, Kan Win said: I cannot get into my Lazy-rat wallet, since I'm not Thai, but have 1,700/- baht in there due to a re-fund for a product the I returned. Win ???? I withdrew over bht 1000 from my wallet to my bkk bank via the app, no problem. took 2 days. Edited October 6, 2022 by KannikaP 1 1 Link to comment Share on other sites More sharing options...
sometimewoodworker Posted October 6, 2022 Share Posted October 6, 2022 57 minutes ago, Kan Win said: If, like me using True Move (on a LapTop), then we are in the same boat, as True keeps changing your IP address and "Lazy-ada" tells me on my mobile phone:- [Alert someone to sign in to your account on a new device.] Should I therefore us a Thai VPN? Is that stable enough? Also I do not get any more SMS's, but they state than they WILL send it. Go figure it out, as I can't. Win ???? Why use a VNP for Lazada? Though I use a VPN occasionally I usually disable it for Lazada. 1 Link to comment Share on other sites More sharing options...
sometimewoodworker Posted October 6, 2022 Share Posted October 6, 2022 55 minutes ago, Kan Win said: I cannot get into my Lazy-rat wallet, since I'm not Thai, but have 1,700/- baht in there due to a re-fund for a product the I returned. Buy something else? Link to comment Share on other sites More sharing options...
mahtin Posted October 6, 2022 Share Posted October 6, 2022 2 FA enforcement. Achieves sweet FA. Link to comment Share on other sites More sharing options...
Kan Win Posted October 7, 2022 Share Posted October 7, 2022 19 hours ago, sometimewoodworker said: Buy something else? Yes. Link to comment Share on other sites More sharing options...
Kan Win Posted October 7, 2022 Share Posted October 7, 2022 20 hours ago, KannikaP said: I withdrew over bht 1000 from my wallet to my bkk bank via the app, no problem. took 2 days. How do I activate my wallet, since I am still for that SMS that they WILL send me to be active? Win ???? Link to comment Share on other sites More sharing options...
KannikaP Posted October 7, 2022 Share Posted October 7, 2022 (edited) 4 minutes ago, Kan Win said: How do I activate my wallet, since I am still for that SMS that they WILL send me to be active? Win ???? Sometimes I can wait ages for SMS or Email to arrive in order to log in on my PC. but you can only access Wallet via the phone app. Yes I know.........stupid. Edited October 7, 2022 by KannikaP 1 Link to comment Share on other sites More sharing options...
seajae Posted October 7, 2022 Share Posted October 7, 2022 I am getting the same thing, when I try to log in it doesnt let me but it puts my cart up & lets me into it so I can see whats in there then I can log in from there when I bring up anything in there, been happening since the weekend, Friday I did go in and logged in and had no problems so its only been happening for a few days, thai web site builders are pretty bad Link to comment Share on other sites More sharing options...
PJ71 Posted October 7, 2022 Share Posted October 7, 2022 I've had this issue before on Safari, changed to Chrome or another browser and give it a go. Link to comment Share on other sites More sharing options...
sandyf Posted October 7, 2022 Share Posted October 7, 2022 3 minutes ago, seajae said: I am getting the same thing, when I try to log in it doesnt let me but it puts my cart up & lets me into it so I can see whats in there then I can log in from there when I bring up anything in there, been happening since the weekend, Friday I did go in and logged in and had no problems so its only been happening for a few days, thai web site builders are pretty bad I had something similar on the web app a couple of months ago. I got round it by opening the Login button in another tab. Problem disappeared after a few weeks. I think Lazada have changed their software support and there is some program changes being implemented, and not for the better. The translation on the English text has certainly gone downhill. Link to comment Share on other sites More sharing options...
sometimewoodworker Posted October 7, 2022 Share Posted October 7, 2022 (edited) 40 minutes ago, Kan Win said: How do I activate my wallet, since I am still for that SMS that they WILL send me to be active? Win ???? @Kan Win In general, and I don’t know the exact process, if you can login to your account you can see the wallet balance under the account tab, as you can see we have a zero balance. failing that you should try the chat line or the Lazada phone number In Bangkok for help, though it isn’t so easily found. Edited October 7, 2022 by sometimewoodworker 1 Link to comment Share on other sites More sharing options...
KannikaP Posted October 7, 2022 Share Posted October 7, 2022 41 minutes ago, PJ71 said: I've had this issue before on Safari, changed to Chrome or another browser and give it a go. I guess the internet isn't that good in Africa then. 555 1 Link to comment Share on other sites More sharing options...
PJ71 Posted October 7, 2022 Share Posted October 7, 2022 32 minutes ago, KannikaP said: I guess the internet isn't that good in Africa then. 555 poor. 1 Link to comment Share on other sites More sharing options...
KannikaP Posted October 8, 2022 Share Posted October 8, 2022 (edited) On 10/7/2022 at 11:17 AM, PJ71 said: poor. Note the 555. Edited October 8, 2022 by KannikaP Link to comment Share on other sites More sharing options...
lelapin Posted October 10, 2022 Share Posted October 10, 2022 I am trying to change my credit card number but got the following message. How do I update it. Link to comment Share on other sites More sharing options...
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