Hi

Over the past few days we've been getting rejected messages from AOL like this:

From: <[email protected]>

To: <[email protected]>

Sent: Wednesday, July 11, 2007 9:43 AM

Subject: failure notice

Hi. This is the qmail-send program at asianet.co.th.

I'm afraid I wasn't able to deliver your message to the following addresses.

This is a permanent error; I've given up. Sorry it didn't work out.

We use a True ADSL connection and the bounced emails seem to come from Asianet.co.th.

Anyone know of a way around this? We're not sending out spam and some customers getting angry that they're not receiving their vouchers.

Thanks

Mick

You were lucky to get a bounce, AOL often just erase the e-mail with no message to you or the recipient.

Virgin in the UK and a few others can do the same.

I set up a gmail account and send all my mail via them, setting my 'reply to' address as the one I actually use. You can send from Outlook express and the like if you set that option with Gmail for POP mail - and follow their setup instructions carefully.

Never ever use your ISP's email account. Use a separate email address. If you are a thaivisa member in good standing you can use [email protected]

Just email support[at]thaivisa.com and they will set it up for you.

Would second the gmail suggestion...

It's always best to avoid your ISPs email service as it ties you to the ISP. (Imagine some company finally comes out with decent fast internet in Thailand - you don't want to be stuck with True.)

It's also the main reason there are still people with AOL - because changing would mean giving up their email address.

Thanks for the reply guys. Using a different email server seems to be the solution.

Don't know why I didn't consider using an email address on our own dedicated server in the UK! Set that up and it seems to be working ok.