I was told by KTB that I still cannot do the facial scan / identity process. Is this correct?

[advancebooking]

Local KTB told me I cant do it. Its annoying as I was trying to send money back to the motherland and it was over 50k. An error message was displayed saying I had to update my identity etc. 

 

Has anyone done this task at a KTB yet?

thanks

[KhunBENQ]

Maybe someone with KTB experience comes to the thread?

 

What I can tell you: SCB is not capable to install facial scan for foreigners.

But after a lenghty call to support at Bangkok (from the branch) I got a waiver (had to confirm somehow) and can now control limits without facial scan. That was about two months(?) ago.

 

If the staff at your branch is too ignorant then your best chance would be a call to the central support.
I tried to find up-to-date information here in the forum about KTB to no avail.

[advancebooking]

bangkok bank have the process sorted for foreigners. seems like some banks are incompetent. 

[BenStark]

Kasikorn - Thai military and SCB told me foreigners don't need.

 

If that is a matter of incompetence we will only know at the beginning of next month.

 

For now I rather see it as a convenience

[KhunBENQ]

9 minutes ago, BenStark said:

Kasikorn - Thai military and SCB told me foreigners don't need.

Well, for SCB I learned it the hard way that I couldn't lift the 50k limit.

So this is why I went to the branch three times in total (sometime in June, sometime in July and then 24th of August).
Resulting message I got (incl that strange typo/mishap):

[KhunBENQ]

14 minutes ago, BenStark said:

For now I rather see it as a convenience

Oh yes. The first attempts with Bangkok Bank facial were quite terrible.

But they quickly updated and simplified. Since then it is OK to use.

Edited November 1, 2023 by KhunBENQ

[BenStark]

6 minutes ago, KhunBENQ said:

Well, for SCB I learned it the hard way that I couldn't lift the 50k limit.

So this is why I went to the branch three times in total (sometime in June, sometime in July and then 24th of August).
Resulting message I got (incl that strange typo/mishap):

 

I also had to sign the waiver at SCB, and next day it appeared in the app that had been approved.

 

TTB and Kbank told me, foreigner don't need

[SooKee]

Krungsri Bank did a scan for me, Kasikorn said it's only for Thais.  Some banks doubtless late to the party and have yet to catch up.

[Everyman]

13 hours ago, BenStark said:

 

I also had to sign the waiver at SCB, and next day it appeared in the app that had been approved.

 

TTB and Kbank told me, foreigner don't need

 

they will say you don’t need it, but then will block transfers over 50k.