scubascuba3 Posted March 12 Share Posted March 12 When logging in using the app and Google it is now asking for a password (usually not required when using google), ok so a password doesn't work so i selected forgotten password then get token error, so obviously a bug. Anyone else get that? Link to comment Share on other sites More sharing options...
mania Posted March 12 Share Posted March 12 (edited) I just logged in both on my laptop & with phone app No such questions Hopefully yours was not a password fishing scam/bug? I did note there was a update available for my Android phone app so did install it Good Luck Edited March 12 by mania 1 Link to comment Share on other sites More sharing options...
scubascuba3 Posted March 12 Author Share Posted March 12 (edited) 1 hour ago, mania said: I just logged in both on my laptop & with phone app No such questions Hopefully yours was not a password fishing scam/bug? I did note there was a update available for my Android phone app so did install it Good Luck Problem with Wise is they seem to constantly change things, various reports of issues from people so more difficult to spot something fishy. Reinstalled the app and exactly the same Edited March 12 by scubascuba3 Link to comment Share on other sites More sharing options...
Chivas Posted March 12 Share Posted March 12 (edited) Mine just "opens" on the app whatout ever putting password in That rate few seconds ago of Sterling at 45.74 (gross) must be the highest for 5 years plus Edited March 12 by Chivas 1 Link to comment Share on other sites More sharing options...
BritManToo Posted March 12 Share Posted March 12 (edited) Tried mine, says 'fingerprint unlock', so I do and it opens. Edited March 12 by BritManToo 1 Link to comment Share on other sites More sharing options...
hereforgood Posted March 13 Share Posted March 13 Just started a transfer no issues for me this morning 1 Link to comment Share on other sites More sharing options...
Dcheech Posted March 13 Share Posted March 13 I use my Laptop when making transactions. After logging in with name & password. When I am about to complete a transaction, they then ask for my password a second time before I can complete & send money. This has been the MO for 10 months or so now. Likely it came about the same time I had to reconfirm my identity with a new (same) picture. Garf! Link to comment Share on other sites More sharing options...
Yagoda Posted March 13 Share Posted March 13 Alwys has worked fine for me Link to comment Share on other sites More sharing options...
scubascuba3 Posted March 13 Author Share Posted March 13 10 hours later, still nothing from Wise, a nice reminder not to transfer too much in case there's a real problem. I managed to reset password online rather than the app, stupidly it wanted me to approve the password reset request in the app where i couldn't login, luckily i had alternatives set up, phone number and authenticator app, so sorted now Link to comment Share on other sites More sharing options...
Dcheech Posted March 23 Share Posted March 23 Transferred a chunk yesterday and got these questions with three or four answers that you clicked - that Wise supplied. Where is this money coming from? What is your estimated anount you send over in a year? - | What is it for? Could be a question or two I forgot. They stated they were required by law to do this. First time I have ever seen this. Link to comment Share on other sites More sharing options...
freeworld Posted March 23 Share Posted March 23 (edited) 19 minutes ago, Dcheech said: Transferred a chunk yesterday and got these questions with three or four answers that you clicked - that Wise supplied. Where is this money coming from? What is your estimated anount you send over in a year? - | What is it for? Could be a question or two I forgot. They stated they were required by law to do this. First time I have ever seen this. Yep, govt and regulators using their controlled financial institutions and want to know what you are doing with their money. Edited March 23 by freeworld Link to comment Share on other sites More sharing options...
Dcheech Posted March 23 Share Posted March 23 13 minutes ago, freeworld said: Yep, govt and regulators using their controlled financial institutions and want to know what you are doing with their money. Anything else? Link to comment Share on other sites More sharing options...
freeworld Posted March 23 Share Posted March 23 10 minutes ago, Dcheech said: Anything else? Just answer their questions and the message will not reappear, hopefully. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now