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3BB Fibernet installation in a condo


Alldar

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20 minutes ago, Alldar said:

Just had a call with the call center. They will find a technician for me. This topic is now resolved for me.

 

We don't know your 'reasons'....

Edited by NowNow
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43 minutes ago, Alldar said:

Learn to read first. In my country in EU the connection is totally free and the ISP provider always connects all the floors in the building by itself. Nothing more to add to your nonsense. And no 3000 baht is not an issue for me.

 

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54 minutes ago, Alldar said:

Learn to read first. In my country in EU the connection is totally free and the ISP provider always connects all the floors in the building by itself. Nothing more to add to your nonsense. And no 3000 baht is not an issue for me.

Well now thats YOU'RE problem isn't it, I read fine but you from the EU bring EU standard to a Sth East Asian country, the cabling to out front of house or building from an exchange is FREE, the connection is 3000B, same principle applies in AUSTRALIA, and regardless what you claim I doubt any internet connection is free anywhere on the globe.

 

It's highly likely you who use English as a second language dealing with Asians who use English as a second language did not understand each other....I was just at 3BBB this morning changing plan and signing up for another two years, like English is my first language yet we had difficulties explaining and understanding each other, then paying asked if I could use what they call Tap here which is Apple Pay since I use an iPhone, no sir, then sweet pretty girly next to her jumps in and says yes you can, miss communications go on here all the time....

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On 10/21/2024 at 5:46 PM, Alldar said:

I would like to have 3BB fibernet installed at my condo in Pattaya.

 

I was talking multiple times to 3BB and to the condo management and from what I understood 3BB is only responsible for installation of the fiber optics cable at the ground floor of the condo. They say they cannot install the cable to my room. They advised me to talk to condo management to get a technician install the cable to my room. Condo management refused that as they say they cannot do it and the 3BB must install the cable to my room.

 

In the shop they offered to get some technician install the cable to my room for about 3000 baht. As I understand this technician is 3rd party subcontractor and if there would be some problem with the internet 3BB might say that the technician did the bad work.

 

Is this your experience as well? I am pretty shocked by this. Also shouldn't the cable installation be free of charge up to some length? I read somewhere that up to 300m it is free of charge. I am living on 8th floor and it is surely less than 300m but they still refuse it.

 

Did you pay this 3rd party technician to install the cable to your room?

This is the same procedure we went through at my condominium in Hua Hin. However our building technicians run the fiber to your room from the 3BB fiber drops and they did a very nice job. I requested that in the room they use panduit and sealant and the install came out very nice. Many people signed up for the service in my condo so our charge for the cable, panduit, supplies and installation came out to 2000 baht per room. This is the normal procedure in these older units that didn't have the infrastructure in place.

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