@JBChiangRai all insurance companies on trustpilot even the "good one" like cigna, April, axa, luma, allianz have bad reviews. The common complaints are slow claim process, bad customer service, refusal to pay claim, etc.
I am scared that my current one will weasel out of paying.
If you did name that hotel here on AN, maybe I'm wrong but I don't see how you could be charged with defamation, they would need your real name and probably your address. Where are they going to get it?
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