Alexa Dot Echo problems

[superal]

My Alexa has been no problem for 5 years but now when I ask it to play a song , it plays for about 30 seconds then stops and says , " I am having trouble playing music from your library . 

I have re- installed it a couple of times but still the same . I also read on a search where others have had the same problem and no resolution . I called Amazon who said they would pass it to their technical section and get back to me  but not yet . 

 Anyone got knowledge on how to solve this ?

[madone]

home automation devices like Google and Alexa are experiencing a dumbing down as company reduce investment because their services are not easy to monetize.  

 

Google Home in particular has been on a slow slide, if hadn't gone all in I'd bin it and move everything out of the cloud with Home Assistant running locally, but that would be time-consuming and potentially expensive.

unfortunately, I'm hooked on voice command, so i cope.