Adding debit card to Grab app

[jayboy]

For a long time my Grab app has been linked to my Krungsri debit card.Worked fine.

 

However needed to replace Krungsri debit card (time expired) with new one.But can't for some unknown reason link new card with Grab app - despite multi checking details were entered correctly.

 

Anyone had similar issues? Who do I contact for help =Grab or bank?

 

P.S. Was able to link Grab app with my Krungsri credit card and also True wallet.Now using latter as default payment method.Works fine.

[Upnotover]

I had the same with Kasikorn.  My new card was not registered with 'Verified by Visa'.  Once that was done was no problem.

[jayboy]

1 hour ago, Upnotover said:

I had the same with Kasikorn.  My new card was not registered with 'Verified by Visa'.  Once that was done was no problem.

 

Brilliant. That did the trick.Thank you very much.