On May 14, 2026 I applied for the usual 90 day report on line. On May 15, 2026 I received an email from Immigration saying "rejected".

I have a non-o retirement visa with extension expiring on September 17, 2026.

My last 90 day report online was released on February 14, 2026 and going to be renewed on May 15, 2026, in February I performed it online without any problem.

In these 3 months I did not travel anywhere and i did not change my domicile. Everything is the same. I have no idea why this time it was rejected.

I live in Bangkok so the immigration office is CW.

Does anybody have an idea of a possible reason for this rejection? I really have no clue.

Thanks for your help.

7 minutes ago, Svadhistana said:

I have a non-o retirement visa with extension expiring on September 17, 2026.

On your last approval for online report.. What was New due date.

You should have submitted online report 14 days prior to that date.

Is that when you submitted report?

My last report was very glitchy software-wise from start to finish.

It was so bad I wasn't sure it even went through until I got the email.

I'm wondering if there is an optimal browser to use?

I've been using Edge.

Edited May 15May 15 by Jingthing

3 minutes ago, Jingthing said:

My last report was very glitchy software-wise from start to finish.

It was so bad I wasn't sure it even went through until I got the email.

I'm wondering if there is an optimal browser to use?

I've been using Edge.

Try using an agent since I used one 10 years ago I haven't had any problems.

1 minute ago, Rams86 said:

Try using an agent since I used one 10 years ago I haven't had any problems.

No.

40 minutes ago, Svadhistana said:

On May 14, 2026 I applied for the usual 90 day report on line. On May 15, 2026 I received an email from Immigration saying "rejected".

I have a non-o retirement visa with extension expiring on September 17, 2026.

My last 90 day report online was released on February 14, 2026 and going to be renewed on May 15, 2026, in February I performed it online without any problem.

In these 3 months I did not travel anywhere and i did not change my domicile. Everything is the same. I have no idea why this time it was rejected.

I live in Bangkok so the immigration office is CW.

Does anybody have an idea of a possible reason for this rejection? I really have no clue.

Thanks for your help.

AI Overview

The online 90-day reporting window in Thailand is between 15 days before and 7 days before the actual due date.

So, if you submit your report too close to the due date (less than 7 days before) it will be rejected.

3 minutes ago, chickenslegs said:

So, if you submit your report too close to the due date (less than 7 days before) it will be rejected.

Good post.

In reality best policy is to do online as soon as window opens.

BTW for mail option definitely post 15 days prior to due date.

1 hour ago, DrJack54 said:

On your last approval for online report.. What was New due date.

You should have submitted online report 14 days prior to that date.

Is that when you submitted report?

New due date was May 15 and the correct time to submit in person or on line is from 14 days before to 7 days after. So the time was absolutely correct.

7 minutes ago, Svadhistana said:

New due date was May 15 and the correct time to submit in person or on line is from 14 days before to 7 days after. So the time was absolutely correct.

So how many days prior did you submit report

3 minutes ago, DrJack54 said:

So how many days prior did you submit report

On the 14th, one day before and I got the rejection on the 15th which was the due date.

43 minutes ago, chickenslegs said:

AI Overview

The online 90-day reporting window in Thailand is between 15 days before and 7 days before the actual due date.

So, if you submit your report too close to the due date (less than 7 days before) it will be rejected.

This is a typical AI mistake.

6 minutes ago, Svadhistana said:

On the 14th, one day before and I got the rejection on the 15th which was the due date

You do online reports 14 days prior to due date.

52 minutes ago, chickenslegs said:

AI Overview

The online 90-day reporting window in Thailand is between 15 days before and 7 days before the actual due date.

So, if you submit your report too close to the due date (less than 7 days before) it will be rejected.

Not true at all.for the Jomtien office.

I know this for a fact.

9 minutes ago, Svadhistana said:

This is a typical AI mistake.

Agreed.

It happens.

5 minutes ago, Jingthing said:

Not true at all.for the Jomtien office.

I know this for a fact.

Jomtien is not CW. I know this for a fact.

Just now, Svadhistana said:

Jomtien is not CW. I know this for a fact.

Agreed of course but that AI answer was general.

10 minutes ago, Jingthing said:

Not true at all.for the Jomtien office.

I know this for a fact.

What is your point.

The OP was CW specific.

Jomtien is irrelevant

37 minutes ago, Svadhistana said:

This is a typical AI mistake.

You are quite correct.

I reworded my question and got this nonsense in reply ...

AI Overview

Yes, you can submit your 90-day report online 1 day before it is due. The online system allows submission within a window of 15 days before up to 7 days after the due date. 

Important Tips for Online Reporting:

• Best Practice: Submitting 1 day before is acceptable, but it is highly recommended to submit it at least 7 days in advance to allow for processing time.

• Window: If the due date is March 18, you can file online between March 3 and March 25

45 minutes ago, Svadhistana said:

This is a typical AI mistake.

It's not a mistake. It's well known at this point that Bangkok will only accept online TM47 in the window of 15 days BEFORE the due date, until 7 days BEFORE the due date. If you submit an online TM47 at 6 days before the due date, it will be rejected for being outside the online reporting window. Many other offices have begun to adopt this same policy.

7 minutes ago, chickenslegs said:

You are quite correct.

I reworded my question and got this nonsense in reply ...

AI Overview

Yes, you can submit your 90-day report online 1 day before it is due. The online system allows submission within a window of 15 days before up to 7 days after the due date. 

Important Tips for Online Reporting:

• Best Practice: Submitting 1 day before is acceptable, but it is highly recommended to submit it at least 7 days in advance to allow for processing time.

• Window: If the due date is March 18, you can file online between March 3 and March 25

Online reports are NEVER accepted after the due date. And many offices do not accept it after 7 days before the due date. AI is not a good source of immigration information, because EVERY immigration office in Thailand sets their own individual policies.

2 hours ago, Svadhistana said:

This is a typical AI mistake.

Yep. No way can AI know all the vagaries and contradictions on how immigration matters are handled and dealt with across all the immigration offices here.

Not to beat a dead horse, but confusion about this situation of the 'online report window' for submissions probably comes as a result of a change, maybe 5-ish years ago. With some fanfare, it was announced the '15-to-7 window' was no more, one could submit online from 15 days before up untiI I think even due date itself, or one day prior. At any rate, the window opened up.

Of course, it didn't stay that way for all that long, maybe a couple years? At some point, CW reverted back to '15-to-7', even though some official info with a calender mockup still showed the '15-to-due or day before due date'. And that was still up for a while even after they'd gone back to '15-to-7'! I think I was among the folks who found out about that change the hard way.

That's where a lot of confusion on what that window actually is stems from that backtracking. Some offices have backtracked, apparently some haven't.

What really matters is how is it treated by YOUR immigration office. You don't need to know what the general window is, what you need to know is the window for your particular office. And for info such as that, you are far more likely to get accurate, or close to accurate, answers to such queries here rather than with AI.

Edited May 15May 15 by rwilem

5 hours ago, BrandonJT said:

Online reports are NEVER accepted after the due date. And many offices do not accept it after 7 days before the due date. AI is not a good source of immigration information, because EVERY immigration office in Thailand sets their own individual policies.

5 hours ago, BrandonJT said:

Online reports are NEVER accepted after the due date. And many offices do not accept it after 7 days before the due date. AI is not a good source of immigration information, because EVERY immigration office in Thailand sets their own individual policies.

Agree with that.

Definitely 100 percent not after the due date at any office.

6 hours ago, Svadhistana said:

This is a typical AI mistake

You're confused.

In Bangkok to file an online report you can do it from 2 weeks before the due date down until 1 week before the due date, meaning you have a one-week window to file an online report.

You filed too close to the actual due date, outside the window allowed for online reporting in Bangkok.

6 hours ago, DrJack54 said:

What is your point.

The OP was CW specific.

Jomtien is irrelevant

My point was quite obvious.

I was reacting to your post which was text that implied generality to all offices.

As most of us know, generality to all offices quite often does not apply to Thai immigration.

That text is as evidenced correct for Bangkok. Not correct for another very large volume office Jomtien, and I have no idea about all other offices.

To be more specific, at Jomtien they definitely accept online 90 day reports earlier than 7 days before. However, I don't know about very close to the deadline or actual deadline day applications. I would advise against cutting it so close.

AI obviously isn't perfect but it would be reasonable to expect it to say that rules vary between offices even if they can't output rules for all offices.

Your previous post:

AI Overview

The online 90-day reporting window in Thailand is between 15 days before and 7 days before the actual due date.

So, if you submit your report too close to the due date (less than 7 days before) it will be rejected.

Edited May 15May 15 by Jingthing

10 hours ago, Svadhistana said:

New due date was May 15 and the correct time to submit in person or on line is from 14 days before to 7 days after. So the time was absolutely correct.

NO:
online must be submitted 15 days to 7 days BEFORE due date
the 15 days 7 days AFTER is in person

11 hours ago, Jingthing said:

I'm wondering if there is an optimal browser to use?

Firefox

How about we sort out the timeframe for 90 reporting IN BANGKOK for the various ways you can file?

In person

From 2 weeks before the due date until 1 week after the due date

Online

From 2 weeks before the due date until 1 week BEFORE the due date

Mail in

Packet must be postmarked 2 weeks before the due date, send Thai post EMS tracked mail

Remember not all offices accept mail in and some offices have different timeframe for online, but what I posted is what Bangkok immigrations follows

11 hours ago, Svadhistana said:

On the 14th, one day before and I got the rejection on the 15th which was the due date.

The latest online you could do at CW was 8th May thats is 7 days before the 15th report, you will have to do it in person now, so there is a 7 day grace period after 15th where you do it in person and there is no fine so your reporting window online was 1st May- 8th May or maybe 31 March to 8-May, only a 7 day window online at CW

Edited May 16May 16 by howerde

I make the d reports online since the first beginning.

Now it works very well.

I advise you to do this way:

• for most of the info there are 'windows' available. USE them and don't complete them by your keyboard. Some things have different ways to write as: Pathio - Pathiu - Chumphon - Chumphorn.... in that windows list you will find the correct writing.

• also your arrival date : use the calender in that window.

• It is only an advise.

For what it's worth, I submitted 1 day before my due date in Nakhon Nayok. Approval was 1 day after due date.