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Best way to do 90 days online after new passport issued.

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23 minutes ago, CallumWK said:

Clicked the link in the email, pasted the same password in it as before, and they were happy with it. :-)

This is old topic

Good you could just log in again.

Thai IT is laughable

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  • Hitcho56
    Hitcho56

    Renewed my passport early this year. 1st 90 day report with new passpost had to be done at Jomtiem in person 2nd was done online without any problems.

  • BrandonJT
    BrandonJT

    If you reported in person since you got a new passport, and have not left Thailand since, you should be able to use the online system. There have been reports from some offices that you will not be a

  • As did I at CW May of 2025. While doing it I did ask if my 90 day online reports would be updated to show the new passport number. I was assured it would be fine. No problems at all filing online si

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On 8/15/2026 at 8:52 PM, DrJack54 said:

I've obtained a new pp in 2024.

Attended CW for stamp transfer.

Subsequently made online 90 report.

I obtained a new pp this year and did CW stamp transfer this past week. Whereas with old pp I was doing online 90 day reports, when they transferred stamps to new pp they included a new 90 report notification paper in new pp to report in person 90 days from time of stamps transferred and said to me online would not work any more? So the 90 day clock has seemingly been reset from old pp as the old pp 90 day was due 3 weeks from now whereas new pp says come again in another 90 days.

Does this match your experience, I should do next 90 day report in person, then expect online to work after that one time visit in person? I have not traveled outside Thailand.

21 minutes ago, Digitalbanana said:

Does this match your experience, I should do next 90 day report in person, then expect online to work after that one time visit in person? I have not traveled outside Thailand.

I would still attempt to do online after 75 days. The worst they do is reject it and then you go in person which you thought you had to do anyway. There's a chance it's approved.

There's no specific reason that you need to go in person if they just saw you and your new passport, but this situation seems to cause a lot of problems with 90-day reporting for some reason. Some people have been told they will not be able to do online again until they leave Thailand and return after they got a new passport, while others have no issues at all doing it online.

  • Author
23 hours ago, Digitalbanana said:

I obtained a new pp this year and did CW stamp transfer this past week. Whereas with old pp I was doing online 90 day reports, when they transferred stamps to new pp they included a new 90 report notification paper in new pp to report in person 90 days from time of stamps transferred and said to me online would not work any more? So the 90 day clock has seemingly been reset from old pp as the old pp 90 day was due 3 weeks from now whereas new pp says come again in another 90 days.

Does this match your experience, I should do next 90 day report in person, then expect online to work after that one time visit in person? I have not traveled outside Thailand.

You have to do the first 90 day report in person after issue of new passport, but after that the 90 day online should work, at least it has in my case.

On 8/12/2026 at 8:49 AM, Hitcho56 said:

Renewed my passport early this year. 1st 90 day report with new passpost had to be done at Jomtiem in person

2nd was done online without any problems.

Same here. I raised the issue with the immigration officer, and she made the necessary changes in the computer system. After that, everything went smoothly.

On 8/15/2026 at 6:49 PM, giddyup said:

Do the autofill details suddenly appear, because in the 2 or 3 years I've been doing online reporting I've never seen the address details magically appear after filling out passport and nationality details, I've always typed it in.

Same here...I've been reporting online for over 2 years and I never saw any autofil and always just filled it in manually. Worked fine.

4 hours ago, jaideedave said:

Same here...I've been reporting online for over 2 years and I never saw any autofil and always just filled it in manually. Worked fine.

The prompt to auto-fill the details is a magnifying glass/search icon. Hit it and the info for the rest of the fields is entered. All that's left is to check the 'I agree' box at the bottom, then submit the application.

Edited by rwilem

On 8/26/2026 at 8:39 PM, rwilem said:

The prompt to auto-fill the details is a magnifying glass/search icon. Hit it and the info for the rest of the fields is entered. All that's left is to check the 'I agree' box at the bottom, then submit the application.

But no harm in first checking whether the auto-filled details are still correct before finalising the application, I think. In particular, if you've obtained a new annual extension since your previous report, you'll need to update the permission to stay expiry date entry.

39 minutes ago, OJAS said:

But no harm in first checking whether the auto-filled details are still correct before finalising the application, I think.

Oh, absolutely. In fact, I modify, make an extra notation to the address line which is auto-filled. (Put the house number in there twice. Don't ask me why; it's just the difference between a REJECTED and an APPROVED!)

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