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Posted

I am trying to change my Sunday 30 flight with Eva to LHR as I am sick and can't face the travel at short notice to Utapao.

Ive been trying the BKK and Taiwan office numbers. BKK is no answer and Taiwan there is a 'queue'. Is either office office actually open on a Saturday? (There is no info on times on the website)

How else can I change my flight? (Again the website says just to call the office)

If I didnt turn up for the flight due to the change in time/venue would they still be liable to fly me? (I have an X ticket)

Any help you can give is appreciated.

Posted

contact London offices - let me know of the outcome, I am due to fly to London on Tu 2.12.

London, United Kingdom

Reservations Office Telephone +44-20-73808300

Office Telephone +44-20-73808300

Office Fax +44-20-73830809

Office Address EVERGREEN House 160, Euston Road London, NW1 2DT, United Kingdom

Bangkok, Thailand

Reservations Office Telephone +66-2-2696288

Office Telephone +66-2-2696300

Office Fax +66-2-2400450

Office Address Green Tower, 2nd Floor, 3656 / 4-5Rama Iv Road, Klongtoey KlongtonBangkok 10110, Thailand

Airport Info

London

Terminal Terminal 3

Check-in Area (Counter) Cul-de-sac D

EVA Air Airport Office Telephone Number +44-20-87457779

EVA Airport Office Fax Number +44-20-87457660

EVA Air Airport Office Operating Hours 13:00~22:30 except Mondays (closed)

EVA Air Ticket Desk Operating Hours 18:00~21:00 except Mondays (closed)

Posted

Unfortunately, I have never had luck contacting any airline offices on the weekend. I think they close on the weekends, astoundingly enough.

Posted
I am trying to change my Sunday 30 flight with Eva to LHR as I am sick and can't face the travel at short notice to Utapao.

Ive been trying the BKK and Taiwan office numbers. BKK is no answer and Taiwan there is a 'queue'. Is either office office actually open on a Saturday? (There is no info on times on the website)

How else can I change my flight? (Again the website says just to call the office)

If I didnt turn up for the flight due to the change in time/venue would they still be liable to fly me? (I have an X ticket)

Any help you can give is appreciated.

Sorry this is prob too late but I was able to reach EVA in Bangkok on the numbers already given. You just have to be persistent with the reservation number and keep calling until someone picks up. If you call the office number you can get right through if you hit 9 and then 1, they can help you. The problem is I dont know if they will be open on Sunday...however pretty stupid if they aren't considering what is going on. I had so many mixed answers about whether we could reschedule from Singapore or KL but eventually we got a ticket from Singapore to LAX leaving the same day we were supposed to leave BKK (Dec 1).

I hope this helps.

Posted

the flights to London are all fully booked, they are just taking the phone number for the waiting list. The latest check in time is 2h before departure

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