We just got the car insurance papers "supposedly first class" for a brand new car and there is only a coverage of 80% value for the car.

Is this something which is standard in Thailand?

Is there anything else in particular we should check into in regards to the insurance coverage?

Yes this is quite standard especially when you buy the insurance with a new car - a way to make more money for the Dealer.

Their view is that a new car drops in value so you would not be paid the full 100% in any case - just bad luck if it's straight out of the dealers garage !

However, you can request higher amounts with 1st Class but you do need to ask. The main point to look for is the Bail Bond coverage - should be 200,000 Baht and not 100,000 Baht.