melbat Posted October 11, 2009 Share Posted October 11, 2009 What is the matter with Maxnet? I used to sing their praises but recently the service has been terrible.It's taken me 20 mins to get to write this with pages not loading or not loading correctly.. The service is up and down all the time. I have asked other people who use different providers and they dont seem to be having same problems as me. Having said that the internet in Phuket leaves a lot to be desired anyway. I am trying to get the new 10 mega for 1490 baht month but I have a feeling the service is not available where I live at the moment. Anyone using this service and can comment? Link to comment Share on other sites More sharing options...
ScubaBuddha Posted October 11, 2009 Share Posted October 11, 2009 (edited) What service plan are you using? Did you call 1103 to complain? What did they say? It's more or less a consensus here that the 10mb plan is part of the Indy system, which gets very little international bandwidth, and thus is not really suitable for people who want to access the internet outside of Thailand, which of course is pretty much everybody. I have noticed lately streaming video seems to be slower. I use the expensive Maxnet 4mb down and 1mb up premier just so I could be assured good streaming speeds, but it feels now like I am getting throttled. Oddly, when using a USA based proxy to watch video's on Megavideo, it streams much faster than the video plays and thus I get no interruption. Lately I have been getting videos streaming at less than 1/5th the video play speed and so get buffering pauses constantly and must wait for it to load, which makes me think it's Megavideo throttling data to international ISP's. You can compare your speeds to others around the island here:http://www.live-access.com/PhuketInternet.aspx/ I did just post a 938 down and 529 up, which is WAY down to my usual 3500down and 850up speeds. And also a 700 down, 340up at speedtest.net, There is a new site which tests quality of the line (jitter and packet loss)here: http://www.pingtest.net/ My line usually rates a C or D, which explains my bad VOIP connections. (Yahoo Messenger voice) Edited October 11, 2009 by Scubabuddha Link to comment Share on other sites More sharing options...
melbat Posted October 11, 2009 Author Share Posted October 11, 2009 I am using Maxnet Premier 2MB cost 1160 baht a month. I have had this service for over 2 years now and as i said I used to think it was very good, but recently the service has gone from good to poor with many times a slow service to no service. Usually only stops completley for a few mins but a lot of times very slow when pages wont load at all and cant get into my mailbox. This seems to happen nearly every day these past few weeks. I do sometimes use the speedtests in Thaivisa.. I was wondering if there is some problem at a gateway somewhere in the world that is causing all this trouble or is it just Phuket? Link to comment Share on other sites More sharing options...
LivinginKata Posted October 11, 2009 Share Posted October 11, 2009 Have to agree that Maxnet 2 Premier has gone downhill these past 2 months. Used to be Ok but since they increased the 2 MB service to 3 MB, as indicated by the modem as 3072/896, when I do the speed test to San Fransisco it clocks at 996/702. Also I find that the latency speed is terrible, about 350ms. Just yesterday morning I could not even load Thaivisa pages. Don't know what's wrong with Maxnet these days. Link to comment Share on other sites More sharing options...
melbat Posted October 11, 2009 Author Share Posted October 11, 2009 Have to agree that Maxnet 2 Premier has gone downhill these past 2 months.Used to be Ok but since they increased the 2 MB service to 3 MB, as indicated by the modem as 3072/896, when I do the speed test to San Fransisco it clocks at 996/702. Also I find that the latency speed is terrible, about 350ms. Just yesterday morning I could not even load Thaivisa pages. Don't know what's wrong with Maxnet these days. Pleased to know it's just not me.... I have a TTNT line.. am i stuck with Maxnet? Link to comment Share on other sites More sharing options...
HDRIDER Posted October 11, 2009 Share Posted October 11, 2009 Hi I have maxnet as well, mine is steady most of the time Link to comment Share on other sites More sharing options...
ScubaBuddha Posted October 11, 2009 Share Posted October 11, 2009 (edited) If you can't even load emails, that sounds like a problem with your line locally. I recommend you call 1103 to complain. Expect a lot of missed and late appointments, bullshit answers, etc., but eventually they should tumble to a solution after about the 12th try. Good luck. Edited October 11, 2009 by Scubabuddha Link to comment Share on other sites More sharing options...
ballzafire Posted October 11, 2009 Share Posted October 11, 2009 Yup. I'm experiencing the same thing. It might have to do with yet more upgrades going on, but I am also getting tired of this... Link to comment Share on other sites More sharing options...
orosee Posted October 11, 2009 Share Posted October 11, 2009 Oh, I feel your pain. Used to use True while I was in Bangkok, but one of the reasons I am still considering not moving back to Thailand is this: And that's for under 35 US$/month including 80+ cable TV channels. Must.Not.Gloat. Link to comment Share on other sites More sharing options...
LivinLOS Posted October 12, 2009 Share Posted October 12, 2009 I noticed yesterday that I was dropped a couple of times in the morning, this wasnt my ADSL connection it was further upstream in maxnets servers (I did a traceroute) and for an hour or so pings went really high.. But 99% of the time my line is like HDRider above just under 3mbit down and half to .7 mbit up to international servers.. Thats day or night so quite happy. Link to comment Share on other sites More sharing options...
katabeachbum Posted October 12, 2009 Share Posted October 12, 2009 HiI have maxnet as well, mine is steady most of the time Steady miserable HD 3,8-3,9 down and 0,8-0,9 up here in Kata, I just dont know how to post it Premium 4 MB package at 1095 baht/month. I think the problem 2-3 mornings ago was the satelite link to Singapore disturbed by typhoon/thunder whatever. Now its fine again Link to comment Share on other sites More sharing options...
LivinLOS Posted October 12, 2009 Share Posted October 12, 2009 Steady miserable HD 3,8-3,9 down and 0,8-0,9 up here in Kata, I just dont know how to post it Premium 4 MB package at 1095 baht/month. I think the problem 2-3 mornings ago was the satelite link to Singapore disturbed by typhoon/thunder whatever. Now its fine again That international measurement ?? Easy to post the above with www.speedtest.net even goes direct to a copy link to clipboard button. Link to comment Share on other sites More sharing options...
ScubaBuddha Posted October 12, 2009 Share Posted October 12, 2009 HiI have maxnet as well, mine is steady most of the time Steady miserable HD 3,8-3,9 down and 0,8-0,9 up here in Kata, I just dont know how to post it Premium 4 MB package at 1095 baht/month. I think the problem 2-3 mornings ago was the satelite link to Singapore disturbed by typhoon/thunder whatever. Now its fine again You must use speedtest.net and click on the "copy" button underneath the results box you see above. Also, the free program Snagit works well grabbing any image of your screen, then you can upload image to photobucket or similar. That was how I did this: Link to comment Share on other sites More sharing options...
ScubaBuddha Posted October 12, 2009 Share Posted October 12, 2009 Oh, I feel your pain. Used to use True while I was in Bangkok, but one of the reasons I am still considering not moving back to Thailand is this: And that's for under 35 US$/month including 80+ cable TV channels. Must.Not.Gloat. South Korea has passed Japan for fasted internet speeds available. However, KRNIC is an ISP in South Korea, so your results, while impressive, are not real world because most of the internet is not based on servers in S. Korea. Use the San Francisco server and then let us know how fast. I bet under 10mb/s. Link to comment Share on other sites More sharing options...
HDRIDER Posted October 13, 2009 Share Posted October 13, 2009 Hi A bit slow today but still not bad, have never been over 2,7 Link to comment Share on other sites More sharing options...
LivinginKata Posted October 13, 2009 Share Posted October 13, 2009 International not so good .... Link to comment Share on other sites More sharing options...
KarenBravo Posted October 13, 2009 Share Posted October 13, 2009 No problems in Chalong. Link to comment Share on other sites More sharing options...
orosee Posted October 13, 2009 Share Posted October 13, 2009 Oh, I feel your pain. Used to use True while I was in Bangkok, but one of the reasons I am still considering not moving back to Thailand is this: And that's for under 35 US$/month including 80+ cable TV channels. Must.Not.Gloat. South Korea has passed Japan for fasted internet speeds available. However, KRNIC is an ISP in South Korea, so your results, while impressive, are not real world because most of the internet is not based on servers in S. Korea. Use the San Francisco server and then let us know how fast. I bet under 10mb/s. I have edited the URL for the stat screen to make the quote more space efficient. Sure the transpacific data speeds are much smaller. However the test itself does not really represent what I do, my files are typically from 200 MB to 8GB in size, which gives me a speed advantage. Also I use a lot of servers which cannot be in the US. What I usually prefer is simply to check how much download I can achieve in a single day. At home I get at best <70% of the 100 Mbps speed (after that the hard drives start to choke or the router pops - older hardware ) using a carefully adjusted download manager. 50-60% is the norm. In a normal day (about 8 to 12 hours) I get 100 to 150 GB. As a rule of thumb I think of my speed as "a gig an hour". The ISP (GS Internet) has a service technician in my house within 30 minutes in case of any - any! - trouble, including my own stupidity (happened once). Free of charge. But you're right, Korea is exceptional. Neither Europe nor the US have anything of this speed, for this price. This is however perfectly karma balanced because here is a lot less fun stuff to do compared to Thailand so I NEED this internet/drug. Talking about karma balance, my next stop could be China, which I imagine to be the worst combination of everything Link to comment Share on other sites More sharing options...
ScubaBuddha Posted October 13, 2009 Share Posted October 13, 2009 (edited) Some problems here. And I have Maxnet premier 4mb which should be better than this. To Bangkok: To San Jose, CA To San Francisco, Ca And still getting very poor line quality: This is very disappointing considering what I pay. Note that on Pingtest.net and speedtest.net there is a "Rate your ISP" link. Somehow Maxnet has a 3.4 out of 5. I suggest we all rate our ISP there. Edited October 13, 2009 by Scubabuddha Link to comment Share on other sites More sharing options...
ScubaBuddha Posted October 13, 2009 Share Posted October 13, 2009 I can't even get the speed test pages to load at the moment. Seems to be problems all across Phuket today: http://www.live-access.com/PhuketInternet.aspx/ Link to comment Share on other sites More sharing options...
HDRIDER Posted October 13, 2009 Share Posted October 13, 2009 Hi I can't even get on now, using my mobile to early I said that there was no problems with maxnet Link to comment Share on other sites More sharing options...
ballzafire Posted October 13, 2009 Share Posted October 13, 2009 Mine has improved dramatically since yesterday. Must have been the usual upgrades going on. Upstream speed is back to normal but ping still seems to be variable. Not holding my breath, tho... Link to comment Share on other sites More sharing options...
HDRIDER Posted October 13, 2009 Share Posted October 13, 2009 Hi My GF just been in contact with Maxnet, problems all over Phuket, using my CAT usb back up now Link to comment Share on other sites More sharing options...
wtk Posted October 13, 2009 Share Posted October 13, 2009 My tt&t maxnet premier on rawai was really slow today and now I don't have the light on the modem anymore for internet so can't obviously get anywhere. i am on cdma too now do they have any 24/7 numbers you can contact to at these hours or do i have to wait until tomorrow? Link to comment Share on other sites More sharing options...
LivinginKata Posted October 13, 2009 Share Posted October 13, 2009 I am just back up a few minutes ago after being down since 15.00. Link to comment Share on other sites More sharing options...
wtk Posted October 13, 2009 Share Posted October 13, 2009 same here Link to comment Share on other sites More sharing options...
LivinginKata Posted October 13, 2009 Share Posted October 13, 2009 International speed is still crap .. Thailand speed Ok .. Link to comment Share on other sites More sharing options...
ScubaBuddha Posted October 13, 2009 Share Posted October 13, 2009 I am just back up a few minutes ago after being down since 15.00. Mine seems to be back to normal now too. Link to comment Share on other sites More sharing options...
ScubaBuddha Posted October 13, 2009 Share Posted October 13, 2009 International speed is still crap .. Thailand speed Ok .. Could be because of the big storm in hitting San Fransisco now. I was getting slow speeds to the SF Unwired server, so I tried Texas and it was normal. Link to comment Share on other sites More sharing options...
wtk Posted October 13, 2009 Share Posted October 13, 2009 mine went completely dead again... Link to comment Share on other sites More sharing options...
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