Pb Airlines

[thymode91]

Hello Guys,

Did anyboby here fly with PB Airline already? I frequently travel abroad and using different airlines but PB Airline was the worst ever. Probably it happens due to very cheap air fare and I am Asian face thats why they don't treat me nice unlike my westerner friend (Jusk kidding) . The crew doesn't able to communicate well with the passenger.

At first, my company bought me a plane ticket to Beijing for bussiness. The airline clerk made a mistake with my name so I changed it in their office at Don Muang Int'l. Airport terminal 1 and get charged around 200 baht. They issued a new ticket filled up with hand written but I was noticed after I registered at check in counter, there are no changes with my name I made a complain then, I was told that they cannot change coz my company made the booking with that name. I wonder how about the 200 baht charges for the changing of my name earlier. I stay cool and promised to my self not to travel again using this Airlines.

They claimed that they are Star Alliance member so as a royal orchids (TG Airlines) card holder I am entitled to have special previlage with all Star Alliance airliners, I was told that it was valid for domestic flight only so its fine, I back off again . When I got in the plane it was a bit cold so I called up for a service and the flight attendant came so I request for a blanket but she said they allowed to distribute the blanket after the meal. Afterwards, I saw other passenger requesting for the blanket and they gave at once. I was wondering why they can have it. Then I called them again and shout about this case, one crew came and she said "very sorry" co'z the previous crew don't understand me or something that we misunderstood so finally I got one. We ate the meal but this attendant was skipping me again when they are serving the drinks honestly if I didn't asked for drinks then, they don't serve me at all..

I don't know whats wrong with them, then I realised that maybe I was only a victim . Actually I wrote an email with their management after few days in Bangkok regarding this case but till now no reply yet I know they don't give me a Sh*t but anyway, I just wanted to share my lesson here with PB AIR "not to fly with chear airline", "you people better spend much for your air fare than to go down with lousy budget airline."

[tso310]

I've found them to be a good airline in the past. Perhaps now they have expanded by leasing a B767 and have had to recruit more staff their standards might have slipped temporarily. However I must point out that you should never shout (if I read your English correctly) at a Thai as it never gets you anywhere even if you are 200% in the right.

Edited May 9, 2005 by tso310

[thymode91]

I've found them to be a good airline in the past. Perhaps now they have expanded by leasing a B767 and have had to recruit more staff their standards might have slipped temporarily. However I must point out that you should never shout (if I read your English correctly) at a Thai as it never gets you anywhere even if you are 200% in the right.

<{POST_SNAPBACK}>

Yah, I think so but I felt I am in a deep hole that moment. therefore, It happen such things. actually I approach them in a good way for the first time. thanks for advice anyway.

But I will never fly with them again.