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Posted

I've been trying to buy a helmet from Real online too. They have the helmet in colour & size I want, I've confirmed I want to go ahead & pay but, after two weeks and a couple more e-mails, they won't tell me HOW to pay for the helmet, so no progress.

Don't these companies want to sell their products? I'm off to Singapore in a few weeks so, if Real still don't to play ball, I'll buy there.

Posted
I've been trying to buy a helmet from Real online too. They have the helmet in colour & size I want, I've confirmed I want to go ahead & pay but, after two weeks and a couple more e-mails, they won't tell me HOW to pay for the helmet, so no progress.

Don't these companies want to sell their products? I'm off to Singapore in a few weeks so, if Real still don't to play ball, I'll buy there.

I bought both of my Real helmets in store, main reason being I was worried about sizing and a good thing too, their sizes are a little bit tight.

GD, I hope you ordered a large one for that head of yours :)

Posted
I've been trying to buy a helmet from Real online too. They have the helmet in colour & size I want, I've confirmed I want to go ahead & pay but, after two weeks and a couple more e-mails, they won't tell me HOW to pay for the helmet, so no progress.

Don't these companies want to sell their products? I'm off to Singapore in a few weeks so, if Real still don't to play ball, I'll buy there.

In Thailand the common rule for sending an email is as followed: Send an email>phone the company ask for the manager>inform them that they have an email in their inbox.

Posted

I had to translate the invoice from Thai to english with google translate which gave the payment information, sorry to say I did not save it.

Posted

Gunga Din,

Here's what my wife came up with for a translation:

อย่า!!!ถอดหมวกกันน๊อคออกจากศรีษะโดยเด็ด ขาดขณะเกิดอุบัติเหตุ

แพทย์ เท่านั้นที่สามารถเคลื่อนย้าย

การเคลื่อนย้ายคนเจ็บผิดวิธีอาจ ถึงตายหรือพิการได้

If you're fortunate enough to get stickers made up, I want one! Plus, of course, 10% of gross royalties to my wife on any sales :-P

Brian

Posted
This company seriously does not know how to market.

I could increase their sales 1000% in 6 months.

If it wasn't for you, we would never have heard of the Ozzy. :)

Is there a DOT sticker on your Ozzy?

Do you have a tel # for REAL?

Does anyone?

Posted
Gunga Din,

Here's what my wife came up with for a translation:

อย่า!!!ถอดหมวกกันน๊อคออกจากศรีษะโดยเด็ด ขาดขณะเกิดอุบัติเหตุ

แพทย์ เท่านั้นที่สามารถเคลื่อนย้าย

การเคลื่อนย้ายคนเจ็บผิดวิธีอาจ ถึงตายหรือพิการได้

If you're fortunate enough to get stickers made up, I want one! Plus, of course, 10% of gross royalties to my wife on any sales :-P

Brian

:) Thanks Brian, but I'd like to give them away or at cost, plus postage.

I'll talk to 'The Vinyl Man' tomorrow. :D

Posted
This company seriously does not know how to market.

I could increase their sales 1000% in 6 months.

If it wasn't for you, we would never have heard of the Ozzy. :)

Is there a DOT sticker on your Ozzy?

Do you have a tel # for REAL?

Does anyone?

You can try to email [email protected]

They seem to reply pretty quickly on that address.

Oops;just found the phone number 0-2728-1399

Posted

A year or so ago thier email service was superb.. Responses in minutes, everything clear and well presented in english, all made sense. I was impressed and came away feeling like 'that was an unusual thai mail order'..

Cut to a couple of months ago, unreplied emails, one line mangled tinglish, not answering the question.. Etc..

Seems whoever was good with the email left !!

Posted

Just called them, spoke to a lass named Vaneeda or similar.

Will respond in 24 hrs, she speaks good English.

Price is 1800 +200bt for EMS

+662 728-1399 begin_of_the_skype_highlighting              +662 728-1399      end_of_the_skype_highlighting

How to delete that Skype crap when editing???

Edit: MartinL, give them a call!

Posted
Just called them, spoke to a lass named Vaneeda or similar.

Will respond in 24 hrs, she speaks good English.

Price is 1800 +200bt for EMS

+662 728-1399 begin_of_the_skype_highlighting              +662 728-1399      end_of_the_skype_highlighting

How to delete that Skype crap when editing???

Edit: MartinL, give them a call!

Be very careful to order online as they seem to have a problem with the size of this particular model.

I have a gj-603 model at size M 58-59 which is a tight fit and compares with the size I used with helmets from Europe.

Today I went to a shop in Pattaya to try the ozzy model.At size M it was way to big so I tried a size S and it could use but I guess I would need a XS to have the same fit as with the GJ-603 size M.

Posted
Gunga Din,

Here's what my wife came up with for a translation:

อย่า!!!ถอดหมวกกันน๊อคออกจากศรีษะโดยเด็ด ขาดขณะเกิดอุบัติเหตุ

แพทย์ เท่านั้นที่สามารถเคลื่อนย้าย

การเคลื่อนย้ายคนเจ็บผิดวิธีอาจ ถึงตายหรือพิการได้

If you're fortunate enough to get stickers made up, I want one! Plus, of course, 10% of gross royalties to my wife on any sales :-P

Brian

I went to Google translate online and came up with this.

อันตราย! ไม่ สาเหตุ อัมพฤกษ์. ไม่ เอา หมวกนิรภัย จนกว่า I AM ตรวจ แพทย์

Posted

I tried on a xxl Ozzy in the "showroom" and it was a much better fit than my white GJ-603 xxl.

I hope they have the white Ozzy in stock now.

I know Allan wants to try it on..... 2 melons for the price of one. :)

I understand that they make 2 shells and just change the liners for size.

That's maybe where the problem lies?

Neverdie Pinhead ......... shutup. :D

Posted
I tried on a xxl Ozzy in the "showroom" and it was a much better fit than my white GJ-603 xxl.

I hope they have the white Ozzy in stock now.

I know Allan wants to try it on..... 2 melons for the price of one. :D

I understand that they make 2 shells and just change the liners for size.

That's maybe where the problem lies?

Neverdie Pinhead ......... shutup. :D

Hey first time Ive ever been called a pin head. :) GD, I was thinking, when your delivery turns up, throw the helmet in the bin and wear the box :D:D

Posted

Called "Real" on the number given in this thread and, after speaking - in English - to a very helpful girl, I had payment details by e-mail within 10 minutes.

The e-mail said they don't use their English language online shop much so that probably explains the slow reaction.

Posted

After 5 phone calls I finally have the info for payment to REAL-HELMETS.COM today..

This really was like pulling teeth..... :)

Here it is.

1) Model: Ozzy White (size (X) cm)

2) Price: 1,800bt

3) Packing and Handling (EMS): 200bt

4) Product will be shipped in next day after received fax or photo scan of

bank receipt. (Fax: 0-2728-1464)

5) Total payment : 1,800 + 200 = 2,000bt-

To : Kasikorn bank: Sukhapiban 3 branch

Account No: 735-2-54620-2

Account Name: A Perfect Ride Co.,Ltd

Contact is K. Nopphadol He speaks fair English, but not as good as the girl. :D

Posted

It fits better than the GJ-603 xxl, is my main reason for buying it.

It has two visors , one clear, one dark, inside one another & it might get DOT approval.

Big choice of colors, black or white, and it's an open face. :)

Posted
Called "Real" on the number given in this thread and, after speaking - in English - to a very helpful girl, I had payment details by e-mail within 10 minutes.

The e-mail said they don't use their English language online shop much so that probably explains the slow reaction.

However it can't be that big of an issue to check once a day if there are any orders from the website.

Posted
It fits better than the GJ-603 xxl, is my main reason for buying it.

It has two visors , one clear, one dark, inside one another & it might get DOT approval.

Big choice of colors, black or white, and it's an open face. :)

Please give an update after you received the helmet as I had just opposite experience regarding the fit.

Posted

OMG if you did make the warning sticker... I want one! lol

Although I'm not sure I would use that wording for Thai. I'll see if I can come up with something

Posted
After 5 phone calls I finally have the info for payment to REAL-HELMETS.COM today..

This really was like pulling teeth..... :)

Here it is.

1) Model: Ozzy White (size (X) cm)

2) Price: 1,800bt

3) Packing and Handling (EMS): 200bt

4) Product will be shipped in next day after received fax or photo scan of

bank receipt. (Fax: 0-2728-1464)

5) Total payment : 1,800 + 200 = 2,000bt-

To : Kasikorn bank: Sukhapiban 3 branch

Account No: 735-2-54620-2

Account Name: A Perfect Ride Co.,Ltd

Contact is K. Nopphadol He speaks fair English, but not as good as the girl. :D

Any update yet on the delivery and how the helmet fits?

Posted

^^^^ Delivery promised for Thursday.

I asked about the cost of spare visors and spare lining.

I think he quoted a dual price, so I backed off.

Will be interesting to see the online price of spares, if they ever get 'round to updating their website. :)

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