Is Fax Still Used A Lot In Thailand?

[farrol]

I'm just starting a small Ltd. with about 7 people staff in Bangkok and am trying to decide whether we need a fax machine.

Back home a business can do without a fax machine (or function) these days. But what's the story here:

Is it still useful to be able to send and receive faxes, e.g. when communicating with the authorities?

Cheers, Farrol

[mallorca284673]

Hi

lots of companies still use fax machines here in Thailand, especially small companies who are not computer literate.

i live on koh samed, they are very valuble here especially for the guesthouses who don't have internet access for booking confirmations.

get one- you wont regret it !

[wandrinstar]

Thais dont respond to E Mail generally, especially anything in English,they delete and deny.They love bits of paper,so respond to a Fax better.They can walk round with it like in Immigration.I recommend them very highly

[p_brownstone]

If you are dealing with small Companies then I would suggest you get a Fax system - however all major Companies usually use Email.

Best to get a Fax Modem linked to your Computer, saves having to file lots of paper - which fades over time anyway.

Patrick

[Tropicalevo]

I agree with wandrinstar and brownstone. Smaller companies, older business people in Thailand, and schools all use faxes. Lots of businesses here do not have PC's.

Judging by the number mis-dialled faxes that I receive - still lots of users for fax.

[farangene]

You will definitely need a fax. Businesses are always asking customers to fax them bank xfer receipts or receive airline reservations, etc.

Get a 4-1 printer (scanner, fax, etc) as prices are quite low when they are on sale (a lot less than 4000 baht). And they are always on sale at the computer stores.

[angiud]

I place an order by email: 70% no answer

I place an order by fax: 100% answers

[farrol]

Thanks guys,

I will definitely get a fax solution then.

Should I also have a dedicated telephone line / number for incoming faxes?

I don't expect our clients to send us any faxes, but maybe authorities expect us to have an incoming fax number?

We are a Thai Co. Ltd. with BOI promotion.

Cheers, Farrol

[marvinberry]

Yes, Thai companies seem to love signed letters by fax that they can file away for their records.

[Pib]

I don't own/run a business but as a customer I sure now I've used my fax machine a lot in dealing with businesses. And this high fax usage is not driven by me, but the businesses seemed to prefer sending and/or receiving a fax versus email in many cases.