September 6, 201114 yr Loma, you seem to be missing or just deliberately ignoring my main complaint about True's process... And that is, the requirement that existing post paid customers have to go thru the entire paperwork application process from scatch...including physically going to a True shop, making or getting the ID photocopies, etc etc... Not to mention then having to do the MNP process. There's been absolutely nothing here raised anywhere to suggest that wasn't going to be required. The online chat with the True agent today specifically said that... no equivocation... You can put any lipstick on your pig that you'd like... but that's not anywhere close to what I'd call seamless, even if I can eventually keep my original True Move number in the end. In fact, and in truth, it's pretty much exactly the same as if I was going to change my current True Move service to any of the entirely unrelated providers, DTAC, AIS or whomever... Sign up for a new account with all that entails, and then do MNP... No different, not any easier going to TM H. True Corp already has enough signed copies of my passport and stuff to fill a box... How many more copies do they really need?
September 6, 201114 yr Author I'm wondering if any CAT/CDMA users have switched to Truemove H? How was the process? How do the Truemove H data plans compare to the CAT/CDMA plans? http://www.truemove-h.com/freetosurf.aspx 3 GB (hard cap) 649 baht 3 GB (fair-use/384) 759 baht 5 GB (fair-use/384) 899 baht
September 6, 201114 yr Just to update on a couple of things mentioned above, based on a phone call back I got from True Move this afternoon...from a message left last night: --the agent on the phone this afternoon said that an existing TrueMove postpaid customer can sign up for True Move H service without initially getting a new number and SIM from TrueMove H (although you certainly could get a new number and SIM if you wanted them)... But, in addition to applying for the new True Move H account and submitting the various paperwork at a True shop, you'd still have to submit the number portability request, and then wait up to 3 business days before the True Move H service would kick in on your existing True Move SIM/number. --the agent also said True Move is currently waiving the normal 99 baht number portability transfer fee for customers making the switch from True Move to True Move H. --the agent also kept using the word "contract" for the new True Move H service... And when I asked about that vs. the month to month approach, he checked offline and then came back to say most of the current True Move H plans carry a 6 month service commitment...
September 6, 201114 yr I'm wondering if any CAT/CDMA users have switched to Truemove H? How was the process? How do the Truemove H data plans compare to the CAT/CDMA plans? http://www.truemove-...freetosurf.aspx 3 GB (hard cap) 649 baht 3 GB (fair-use/384) 759 baht 5 GB (fair-use/384) 899 baht CAT CDMA users do not have to switch. But HUTCH's CDMA users were notified ages ago and I believe all of them are now on True Move H.
September 6, 201114 yr Author I'm wondering if any CAT/CDMA users have switched to Truemove H? How was the process? How do the Truemove H data plans compare to the CAT/CDMA plans? http://www.truemove-...freetosurf.aspx 3 GB (hard cap) 649 baht 3 GB (fair-use/384) 759 baht 5 GB (fair-use/384) 899 baht CAT CDMA users do not have to switch. But HUTCH's CDMA users were notified ages ago and I believe all of them are now on True Move H. Per public statements, Truemove H will support CAT CDMA users for two (2) years, from Dec. 2010. So yes, they will have to switch. With the recent roll-out of Truemove H, I was looking to see if anyone had switched from CAT CDMA to Truemove H, and if so, how is it going. Additionally, if there are any Hutch CDMA data users who have switched it would be great if they could share their experiences so far.
September 6, 201114 yr ^^ True Move H coverage doesn't cover most CAT CDMA areas though (True Move H is strictly Central Thailand at the moment). So I don't think they'll have to siwtch. Don't know any Hutch CDMA users so far. But from the chat I had with the rep (the rep I was chatting with was the presenter at the launch party), they already had 100k customers on True Move H at the time of launch. My *assumption* is that all of this area former Hutch users.
September 8, 201114 yr Author I had a chat with them when they launched the service at Siam Paragon. True Move and True Move H are separate entities. Not the same network or the same company. They just happen to market their products together. Did they talk about retail distribution? Are they going to re-brand Hutch/CAT retail stores as Truemove H stores? Or are they going to sell Truemove H services out of existing Truemove retail stores? If so, are they going to have some kind of "Chinese Wall" between the separate entities? Depending on the answers to these questions there may be more. Like if you buy hardware from Truemove H, say an iphone 4, which entity are you buying that from? Would Truemove H have separate HW inventory? Did they talk about "roaming" at all? Specifically for Truemove H customers. Do they roam onto the legacy Truemove GSM network for seamless voice, SMS, MMS, 2G data when outside of the Truemove H coverage? It seems like a much more complex, and symbiotic, relationship than just two separate entities which "...just happen to market their products together"?
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