Nok Air Offline?

[oldsalt]

Am I the only one having trouble getting through to Nok Air via email? They set up a special email address for flight changes after moving from Don Meuang to Suvarnabhumi, but that keeps bouncing back. And now their normal reservations email, on which I made a group booking, is also bouncing back. I'm overseas and may just have to call them to try and make the changes, but usually find that sort of thing easier in writing.

[wolfmuc]

Perhaps this would help?

'Policy For Flight Change Due To Flood Disaster During 11 October - 15 November 2011':

Due to the recent flooding several areas around Thailand, Nok Air decided to declare a special policy to assist its affected passengers. Passengers who are affected by the flooding disaster and the subsequent change of Nok Air's operation hub to Suvarnabhumi and travel during 11 October - 15 November 2011 can choose from one of the following options. 1. The traveling date will be opened automatically for 3 months and can be changed free of charge. 2. The affected tickets can be refunded. The passengers affected by the change of Nok Air's operation hub will receive an SMS or call from Nok Air staff. Nok Air will allow affected passengers to change travel dates even if they do not contact Nok Air before your original flight date. Nok Air would like to sincerely apologize for any inconvenience this may cause its passengers. This special policy applies to passenger who are affected by the flood disaster only. For other passengers, change fee and fare difference will be charged as usual. Please note that some form of evidence may be requested by Nok Air. This special policy is subject to change without prior notice.

Revised on : 30 October 2011

Good luck.

[Gonsalviz]

I was just on their website yesterday. Looking for a flight from UTH-BKK. They do not have one.

Just checked and it is working for me.