Possible Atm Problem In Patong. Help Please?

[samantha47]

Firstly apologies as I have also posted this to another site as I need to get the info if I can but then I fond this site which appears more used.

Has anyone had any problems of false transactions in ATM machines ? I am particularly interested in a certain ATM at Patong Beach Immediately next to Baan Lamai restaurant? As this is one of the very few machines which will accept my link/maesro card from a uk bank I have been using this machine to get money from my account. What seems to happen is that everyime I withdraw an amount –say 10000 bt, within 24 hours a duplicate withdrawal is made from my account by some method unknown. Now I know that no one else has my PIN number, No-one was standing so they could see my number as I entered and I know for sure that it wasn’t me as I keep a careful eye on how much and when I withdraw. My bank are looking into it but I don’t hold out any luck as they will just say that it was me. So far over £200 has gone and it happens every time I used this one machine. Someone told me that some time ago there was a scam where somehow money was taken in this way but it was about 2 years ago , mainly in Australia I was told. On this particular machine there was a ‘bar code; type label immediately under where you take the money out and I thought this may have been something to do with it but the new atm machine which went up a 100yard or so up also had this on so it probably wasn’t. I would like to know if anyone had the same problem as it may give me more ammunition for my bank. thanks

[lopburi3]

I suspect that your transaction is just getting entered twice and will be resolved in your favor. I don't understand how it can be "method unknown" as the system should have a clear record of charges. I would expect continued use/withdrawals if they have skimmed your card and have your PIN. I assume that the ATM mentioned belongs to a major bank here? I would not use any that were not so marked. A card reader can be inserted into the card slot to record your ATM information and a mini camera placed in nearby area to record PIN but those that resort to that should be greedy enough to empty your account rather than use a one on one withdrawal.

I would change the method you use. If you are using 10,000 fast cash try entering the amount instead - it sounds to be as if the transaction is being processed on-line but then again off-line so changing the method might solve the problem.

[samantha47]

I suspect that your transaction is just getting entered twice and will be resolved in your favor. I don't understand how it can be "method unknown" as the system should have a clear record of charges. I would expect continued use/withdrawals if they have skimmed your card and have your PIN. I assume that the ATM mentioned belongs to a major bank here? I would not use any that were not so marked. A card reader can be inserted into the card slot to record your ATM information and a mini camera placed in nearby area to record PIN but those that resort to that should be greedy enough to empty your account rather than use a one on one withdrawal.

Yes at first i thought that somehow the transaction had been duplicated pending clearance or something but the amounts have definately been withdrawn twice out of my account but only once by me. I can only hope that it gets sorted out but i will have to wait and see

[britmaveric]

I suspect that your transaction is just getting entered twice and will be resolved in your favor.  I don't understand how it can be "method unknown" as the system should have a clear record of charges.  I would expect continued use/withdrawals if they have skimmed your card and have your PIN.  I assume that the ATM mentioned belongs to a major bank here?  I would not use any that were not so marked.  A card reader can be inserted into the card slot to record your ATM information and a mini camera placed in nearby area to record PIN but those that resort to that should be greedy enough to empty your account rather than use a one on one withdrawal.

Yes at first i thought that somehow the transaction had been duplicated pending clearance or something but the amounts have definately been withdrawn twice out of my account but only once by me. I can only hope that it gets sorted out but i will have to wait and see

<{POST_SNAPBACK}>

Try a different machine if the same problem arises then...prob account related or all atms are bad. If it doesnt I'd stay away from the problem machine.

Edited December 7, 2005 by britmaveric

[sbk]

Contact the bank the ATM belongs to, perhaps there is something wrong with the machine and they can help you get reimbursed.

[traveller57]

i hope the ATMs of pattaya will accept my switch/maestro card from my uk bank ok. is there a problem with them?anyone else use them?sorry to be asking questions but youve got me thinking now.hope you get it sorted samantha.