Dtac Fined Bt10Mn For Service Failure

[Thai at Heart]

To answer myself I guess the National Broadcasting and Telecommunications Commission is not in charge of electricity supply. But shouldn't the same principle used by one government body be applicable to another area, even more so to the government itself? I presume electricity supply is done by government owned institution in this country.

Where would be the fun in that. How could you extort anyone if the punishment was declared and known, irrespective of ones own personal input.

This place exists by making up the rules as it goes along. AIS will have an outage sometime, but let's see if they even get a tap on the wrist.

[HOAX]

Farang companies operating in Thailand are under Thai laws.

If they think they can get away lightly and make a fast buck

because they are operating in Asia, this will make them think

again.

How was the plane trip? Just got in, right?

DTAC is HARDLY a fast-buck company, and they have been here since cellular phones have been available. They, if anything, kept AIS honest during those years by providing good service all over Thailand, when AIS was known for spotty service. The current trend is to get rid of outside competition, and this latest episode is nothing more than a certain PM, whose brother HATES DTAC, trying to make political hay of it.

Back then, True wasn't around. DTAC and AIS were the only choices. And I've been a DTAC customer for over 12 years.

Curiously, ToT went down quite often, and I've never heard of them paying a fine...

Well, DTAC is fully owned by the Norwegian Telenor, world's 4th largest telecom network operator. It has 150 million subscribers, plus 40% of Russian's VimpelCom and others, est. around 250 million subscribers. Telenor is now eating it's way up in the Indian market as well. Telenor is highly respected and it may hurt interest from foreign investors investing in Thailand. Both Russia and India got a taste of that.

Dtac owns 30% of the thai market. I think that's pretty good in any Asian country, where competition is tough.

The fine is correct. Won't hurt their wallets directly but downtime isn't popular among any subscribers. Thai people are patient people, but of course, even patient people have their limits.

Forgive my lousy English.

[catweazle]

Wow!!! That looks like racial profiling!!! You can just write like this!!!!

WOW!!! Your 2nd post here and already that much rubbish in a single line of text... hard to beat!

[Steiner]

Farang companies operating in Thailand are under Thai laws.If they think they can get away lightly and make a fast buckbecause they are operating in Asia, this will make them thinkagain.

OMG. What bridge did you crawl out from under?Can you imagine a Thai going to the UK or the states and being told that "you are not permitted to do any form of work that a Brit or American citizen can do"

For a Thai to even get a visa to the US or UK presents a major hurdle. I doubt they are issued visas to go explore the job market.And, assuming they managed to get into either country, they would not be free to apply for employment as if they were citizens of those countries.

Labor certification (not to be confused with the Labor Condition Application - LCA) is a United States of America immigration process step. Its stated goal is to "protect U.S. workers and the U.S. labor market by ensuring that foreign workers seeking immigrant visa classifications are not displacing equally qualified U.S. workers".^[1]

http://en.wikipedia....r_certification

Not to split hairs but the important phrase in that quote is 'are not displacing equally qualified U.S. workers" in Thailand it is simply that they can't do any work that a Thai can do, no 'equally qualified' provision just a racist blanket ban.

Although that provision is made in the certification are you telling me it is ever implemented? So there are no immigrants in the USA or UK driving taxis, working as; decorators, builders, train drivers or programmers?

Why do you demonise westerners who come here to work or start a business with the line 'I doubt they are issued visas to go explore the job market'?

I have 7 Thai staff, offices, cars and company motorbikes, I pay tax on all of those and create money for the government to waste. Would that money and tax be there if I hadn't done that? No!

I am not alone, there are many westerners here who inject a lot of money expertise and knowledge into both the country and the economy, money that simply would not be there otherwise.

You think we should stay at home and leave the sole influence on the economy to be from English teachers?

I didn't come here to 'explore the job market' and I don't think many sane people do. What would they do here when opportunities for westerners are so restricted?

On the subject of visas if a Thai national can prove that they have a life here, assets, home, job to return to then they will get a visa, there is a process that is fair and open to all without discrimination.The 'major hurdle' of convincing immigration that they will not disappear or become a burden on the state is pretty standard.Of course a single girl with no assets to return to, no income or financial reserves or just 'going to visit her boyfriend' is going to have a tougher time, we all know how that can go!

Edited September 5, 2012 by Steiner

[jellykookabanj]

Not too massive a fine as the cost relates to less than 1 baht per each customer. I think DTAC might just be able to afford it. Nice addition to the general "TEA MONEY KITTY" though

[Dazzletoad]

'Caucasian owned DTAC operator fined......... '

With a name ending in something like Abdulla, he doesnt seem vey 'caucasian

to me

[laislica]

Amazing, a Big Company accepted Responsibility - just like that - no argument.

Took the hit to their wallet and moved on. WOW!!!

The only thing they did wrong imho, was to say it was a sub contract technician.

Everyone uses sub contract everything.

As to the speculation about competitors supplying dodgy techies:

Depending on just what the techie did, it could be more than simple to totally wreck the "live system",

if the techie thought he was on a development system and was trying to understand a problem by creating a problem, say no more.

I'm sure it could take an hour or so for things to reboot.

How many hours have you had to wait whilst Windows applies updates?

Well done DTAC, you had a big problem and no whinging, Manned up and did a great job!

[balo]

DTAC or Telenor as we call it in Scandinavia , is one of the leadiing telecom companies, worth Billion of dollars worldwide.

10 mill Baht is nothing , they will earn that back within minutes,

But it could be costly if DTAC will be fined every time there is a small problem , what about the other Thai owned companies ?

Yes this is discrimination , but Telenor dont care much about that , as long as they own 50% of the market..

Same in India now , a lot of problems and a heavy fine they never paid , went to court and won the case.

Now they will start building the infrastructure that India needs and as a result maybe 200 million new customers in India.

[Sayonarax]

Gregs in bed with the Nation.

[Sayonarax]

DTAC or Telenor as we call it in Scandinavia , is one of the leadiing telecom companies, worth Billion of dollars worldwide.

10 mill Baht is nothing , they will earn that back within minutes,

But it could be costly if DTAC will be fined every time there is a small problem , what about the other Thai owned companies ?

Yes this is discrimination , but Telenor dont care much about that , as long as they own 50% of the market..

Same in India now , a lot of problems and a heavy fine they never paid , went to court and won the case.

Now they will start building the infrastructure that India needs and as a result maybe 200 million new customers in India.

World wide.. the only thing Scandinavian that's world wide, is the common cold and skoda.

[webfact]

Update

TELECOMMUNICATION

DTAC fined Bt10m for network failure

USANEE MONGKOLPORN

THE NATION

BANGKOK: -- The National Broadcasting and Telecommunications Commission has slapped Total Access Communications (DTAC) with a fine of Bt10 million over its network failure late last month. The mobile-phone service provider must pay the fine within 15 days, NBTC secretary-general Takorn Tantasit said yesterday.

DTAC chief executive officer Jon Eddy Abdullah said his company, the second-largest cellular operator, was willing to pay the fine. He admitted that the incident had caused a negative perception of the company but added that it would launch several campaigns and activities to boost customer satisfaction and encourage them to stick with its network.

The fine of Bt10 million is based on a joint calculation of the damages caused by the breakdown. DTAC said the network was down for 65 minutes and the damage to affected customers was Bt6 million, but the NBTC found that the downtime was 105 minutes and the damage Bt14 million. The NBTC added the two amounts together and divided them by two, resulting in the fine amount, Takorn said.

From now on, fines for cellular-network failures will be easier to work out under new criteria set this week, using flat rates regardless of actual damages to users. As these criteria were just introduced this Tuesday, they did not apply to the DTAC case, as its latest network failure was on August 28. Coincidentally, however, the fine worked out to be the same as the new minimum of Bt10 million.

Under the new criteria, failure to ensure network quality will be subject to a fine of Bt10 million, regardless of actual damage value, for a first occurrence. The second failure will be subject to a fine of Bt12.5 million, the third Bt15 million, and the fourth Bt17.5 million. If it happens a fifth time, it will be subject to an amount determined by the NBTC.

DTAC was fined Bt20,000 for an earlier network failure, on January 8, but has declined to pay it pending appeal.

The glitch on August 28, DTAC's fifth network failure in the past 10 months, stemmed from a fault of one of the several pairs of MPLS (multi-protocol label switching) signalling routers at the Rangsit Switching Centre, resulting in combined downtime of 65 minutes around noon. The mishap affected about 20 per cent of its customers in various parts of the country.

The NBTC issued an order to DTAC on May 28 to prevent more breakdowns. The company appealed against the order, but the NBTC's telecom committee declined to accept the appeal.

Last December 21, DTAC experienced a network fault that was the result of a critical migration of data from one database to another. On January 5, it experienced another fault that affected many customers in the Southern provinces.

On January 8, a car accident in Pran Buri destroyed DTAC's fibre-optic-cable route that provides service to customers in the South, and a few minutes later |a brush fire in Phetchaburi |burned a power pole and DTAC's backup fibre-optic cable. About 1.8 million subscribers in the South were affected for two and a half hours.

On May 4, DTAC's main fibre-optic trunk in the upper North and a backup line failed, disrupting communication services to many subscribers in the area.

DTAC is compensating its affected customers from the latest network failure, an amount expected to reach Bt300 million. It claims that the five network failures have cost it about Bt500 million in compensation payments.

DTAC has about 24 million subscribers.

-- The Nation 2012-09-06

[HOAX]

DTAC or Telenor as we call it in Scandinavia , is one of the leadiing telecom companies, worth Billion of dollars worldwide.

10 mill Baht is nothing , they will earn that back within minutes,

But it could be costly if DTAC will be fined every time there is a small problem , what about the other Thai owned companies ?

Yes this is discrimination , but Telenor dont care much about that , as long as they own 50% of the market..

Same in India now , a lot of problems and a heavy fine they never paid , went to court and won the case.

Now they will start building the infrastructure that India needs and as a result maybe 200 million new customers in India.

World wide.. the only thing Scandinavian that's world wide, is the common cold and skoda.

Skoda is a Czech Rep company, Owned by German Volkswagen.

Telenor -

• Telenor Norge AS (Norway)
  
• djuice (Norway, Denmark, Hungary, Ukraine and more)
  
• Talkmore (Norway)
  
• Telenor Broadcast Holding
  
  • Telenor Satellite Broadcasting (Norway)
    
  • Canal Digital (Norway, Denmark, Sweden, Finland)
    

  [*]Telenor Danmark Holding

  • Sonofon (Denmark)
    
  • CBB Mobil (Denmark)
    
  • Tele2 Danmark (Denmark)
    
  • Cybercity (Denmark)
    

  [*]Telenor AB (Sweden)

  • Bredbandsbolaget (Sweden)
    
  • Glocalnet (Sweden)
    

  [*]Pannon GSM (Hungary)

  [*]Telenor d.o.o. (Serbia)

  [*]ProMonte (Montenegro)

  [*]Kyivstar GSM (Ukraine)

  [*]DiGi (Malaysia) (45 %)

  [*]DTAC (Thailand)

  [*]Grameenphone (Bangladesh) (62 %)

  [*]Telenor Pakistan (Pakistan)

  [*]Uninor (India) (60% in 2009)

• VimpelCom (Russia and many other countries) (36,4 %)
  
• NTV (Norway) (33,3 %)
  
• RiksTV (Norway) (33,3 %)
  

• Maritime Communications Partner AS
  
• AeroMobile
  
• Telenor Sverige (Sweden)
  
• Sonofon (Denmark)
  
• CBB Mobil (Denmark)
  
• Pannon (Hungary)
  
• Kyivstar (Ukraine) (54 %)
  
• Bredbandsbolaget (Sweden)
  

• Glocalnet (Sweden)
  
• Cybercity (Denmark)
  
• Tele2 Danmark (Denmark)
  

• Telenor Satellite Broadcasting (3 satellites in Space at 1° west)
  
• A-pressen (Norway) (47,8 %)
  
• TV2 Zebra (Norway) (50 %)
  

Including many, many other companies and shares in other telecom companies.

Telenor is the 4th largest telecom network company in the world, after China Mobile, Vodafone and Airtel.

Edited September 6, 2012 by HOAX

[MaxYakov]

Why doesn't the headline say Norwegian owned company, why does it say "farang"? Farang means Caucasian, totally a racist article.

Farang owned DTAC operator fined Bt10mn for service failure

Caucasian owned DTAC operator fined.........

I believe 'farang' is better translated to English as 'foreigner' (anyone who is non-Thai) and, in my view and experience, does not have racial connotations. However, I have started to use the word 'alien' to differentiate Thai social/cultural values from mine, if that helps. I don't imply any racist/bigoted/prejudiced connotations to it either. I simply consider it to be a stronger and more descriptive word.

[TallGuyJohninBKK]

The posted article reads like a press release from DTAC, even tho it has The Nation tag on it... Not a single comment or quote from NBTC.

Leaving aside all the political and nationalistic issies here, something does seem to be amiss with DTAC lately. Wanted to sign up for their service at their main shop in Siam Paragon a few months back.

The shop had no SIMs for new customers available... They told me to go look for one at Jaymart. Andd at that time, even if I had managed to find their SIM, the CSR told me their system for registering new customers was done, and activting my service would take a few (unspecified) days... YEEEEH!!

[Keesters]

So, does it mean somebody is now going to fine Electric Authority of Samui for constant power interruptions and fluctuations in voltage? The main hindrance and lifestyle crasher here are these power cuts. The power is only available during good weather. Any rain or wind will cause the power cut lasting between 2 seconds and few hours. These 2 second cuts together with voltage fluctuations are the main cause of equipment failure and cost me big $$ in repairs to air-conditioners, fridges, light fittings and electronics. When there is no power I not only have to do without the lights, Internet, TV but also without water since I'm on my own supply and need the pumps to deliver water to every tap. So, I think my life is much more affected by power cuts than the Dtac customers were affected by the 1 hour outage. Are the any chance that the same authorities who acted against Dtac are also going to square things up and fine Samui Electrics? And if not why not???????????

Heh not just Samui! Here in Pattaya I am subjected to many power failures . On Monday it went off twice. Hardly a week goes by without at least one power cut. The PEA are a total disgrace.

[Keesters]

Why doesn't the headline say Norwegian owned company, why does it say "farang"? Farang means Caucasian, totally a racist article.

Farang owned DTAC operator fined Bt10mn for service failure

Caucasian owned DTAC operator fined.........

I believe 'farang' is better translated to English as 'foreigner' (anyone who is non-Thai) and, in my view and experience, does not have racial connotations. However, I have started to use the word 'alien' to differentiate Thai social/cultural values from mine, if that helps. I don't imply any racist/bigoted/prejudiced connotations to it either. I simply consider it to be a stronger and more descriptive word.

Asian who are not Thai are NOT referred to as farang. They are Chin, Yippoon, Kowlee, etc. Farang are as gr8fldanielle said Caucasian.

[Tatsujin]

Farang companies operating in Thailand are under Thai laws.

If they think they can get away lightly and make a fast buck

because they are operating in Asia, this will make them think

again.

OMG. What bridge did you crawl out from under?

Can you imagine a Thai going to the UK or the states and being told that "you are not permitted to do any form of work that a Brit or American citizen can do"

No,? Oh yea that's right those countries don't openly discriminate against race or colour and being racist is unacceptable.

Never seen a race so afraid of, well... everything.

Ghosts, demons, bad luck, lightning traveling down the antenna and through the TV (ask one) and of course farang (who apparently only want all of the land)

and of course farang (who apparently only want all of the land) . . . and the girls . . . you forgot that part . . .

[Tatsujin]

I don't see "farang" as being racist at all . . . it's just means "caucasian/european foreigner". People from African descent are "farang dam". For other nationalities they have different words.

Now, of course, those words CAN be used in a derogatory way . . . it depends on context. But most of the time, it's just a simple way for Thai's to differentiate between Thai and non-Thai.

My 2 cents.

[Thai at Heart]

Well we know where this all ends.

The contractors will have to get liability insurance for their work. Legally, DTAC is on the hook, but reportedly a contractor is the cause. Well, anywhere in the world the contractor would be liable. Do you think that DTAC is going to keep swallowing 10mn baht fines if it isn't directly their fault?

Once that starts and spreads as a concept, the price of everything will go up to cover the insurance element, but of course, theoretically, workmanship should get better. That's in theory of course.

[lmaxv]

I don't see "farang" as being racist at all . . . it's just means "caucasian/european foreigner". People from African descent are "farang dam". For other nationalities they have different words.

Now, of course, those words CAN be used in a derogatory way . . . it depends on context. But most of the time, it's just a simple way for Thai's to differentiate between Thai and non-Thai.

My 2 cents.

simplify, all inclusive...P-FAC...person from another country...

[bekken]

World wide.. the only thing Scandinavian that's world wide, is the common cold and skoda.

Edit reason: Some other already commented what I was about to write..

Edited September 6, 2012 by bekken

[MaxLee]

They should actually fine EVERY Telecommunication company for service failure, because the internet goes on and off, especially during rainy season...

The entire Broadband Telecommunication service in Thailand is a joke and 3G there is hell of slow, and not real 3G

[belg]

i and always tought telecom was one sector forbidden for farang, but as long as you got deep pockets to fill to the right persons, anything goes

[SICHONSTEVE]

Amazing. Of course a farang the first one to get dinged by this sham. 1 hour service interruption and fined $300,000! and $10,000,000 in compensation?

I think that you will find that it is baht and not US dollars, so fined about 9,000 USD and must pay 300,000 USD compensation.

[Suradit69]

OMG. What bridge did you crawl out from under?

Can you imagine a Thai going to the UK or the states and being told that "you are not permitted to do any form of work that a Brit or American citizen can do"

No,? Oh yea that's right those countries don't openly discriminate against race or colour and being racist is unacceptable.

You obviously have a glorified view of race-blind America and UK.

It's true that Mexicans can sneak across the border and pick cabbages in the US until the INS or the police in border states track them down and Chinese economic refugees can try sneaking into UK to collect cockles and drown in the process, but beyond that, the willingness to allow foreign hires does depend on the perceived need ... an entirely legitimate idea.

Although that provision is made in the certification are you telling me it is ever implemented? So there are no immigrants in the USA or UK driving taxis, working as; decorators, builders, train drivers or programmers?

Ever implemented? Yes, when American employment is considered at risk. For picking cabbages? Not so much.

ELK GROVE VILLAGE, Ill. –– After six years as relatively wealthy Dot.Com immigrant workers in the U.S., the Sathya family (from India) are angry and disappointed that their "temporary" H-1B visa has expired and they now have to leave the country per the terms of their original U.S H-1B visa.

The Sathya's H-1B visa has allowed both husband and wife to earn a combined 6-figure income and purchase a home in this relatively wealthy Chicago suburb. The majority of U.S. workers cannot afford the home the Sathya's purchased, but Silicon Valley executives, labor unions, and insensitive U.S. politicans are lobbying heavily to change the H-1B laws so that families like the Sathyas can become permanent foreign residents in the U.S. and continue to occupy high-paying jobs for which the industry is unwilling to train our own citizens.

If Americans are looking for work, foreigns can be refused renewal of their permission to stay. Not necesssarily racist, but nationalistic.

"Not to split hairs but the important phrase in that quote is 'are not displacing equally qualified U.S. workers" in Thailand it is simply that they can't do any work that a Thai can do, no 'equally qualified' provision just a racist blanket ban."

And yes this is an attempt to employ as many Thais as possible. Also reasonable.

Do you think Thailand needs foreign beer bar owners? No, but presumably they'll give work to Thais.

"Why do you demonise westerners who come here to work or start a business with the line 'I doubt they are issued visas to go explore the job market'? "

I'm not demonising anyone or claiming someone crawled out from beneath a bridge either. I am responding to your child-like view of life back in race-free farang utopia. Try taking a tad of the emotional escalation out of your argument. Thailand and the US have laws to protect their own citizens. Obviously the US is in a better position (at least up to 2007-2008) to accomodate foreign workers when it serves its own interests. Thailand is a developing country. Assuming the two should operate alike is not reasonable.

Apparently you have issues with the system here that you find frustrating. I can understand that. I would never want to run a business here. But things are tough everywhere. The idea the the streets of the US are paved with gold for foreign immigrants who are just willing to show up is, for most, a myth. Certainly when you started a business here you must have realized that there would be a lot of hurdles to jump.

"You think we should stay at home and leave the sole influence on the economy to be from English teachers?

I didn't come here to 'explore the job market' and I don't think many sane people do. What would they do here when opportunities for westerners are so restricted?"

You are manufacturing an argument or position I never made. I'm saying both Thailand and the enlightened West are doing what they believe is necessary to protect and promote their own economies. It may not always be elegantly done, but the aim is very much the same.

On the subject of visas if a Thai national can prove that they have a life here, assets, home, job to return to then they will get a visa...

Exactly. A job to return to and a home they won't abandon. Because they can show they are not going to look for work since they have work and assets here.

Any American or Brit with a return ticket can board a plane for Thailand without even bothering to apply for a visa. Thais have to run around in circles and basically guarantee they're not going to try to stay and/or work in the US.

Edited September 6, 2012 by Suradit69

[denishuahin]

I pay for 2mb connection and these are my speeds. TOT is down a lest 5 times a month so do i get compenstion, please

9/6/2012 3:27 AM GMT 101.51.187.23 1.60 Mb/s 0.37 Mb/s 26 ms Bangkok < 50 mi Image

8/27/2012 2:26 PM GMT 101.51.187.236 1.50 Mb/s 0.06 Mb/s 106 ms Bangkok < 50 mi Image

8/27/2012 2:24 PM GMT 101.51.187.236 0.95 Mb/s 0.11 Mb/s 81 ms Bangkok < 50 mi Image

8/23/2012 6:29 AM GMT 101.51.165.246 0.20 Mb/s 0.05 Mb/s 839 ms Bangkok < 50 mi Image

8/23/2012 6:16 AM GMT 101.51.165.246 0.63 Mb/s 0.04 Mb/s 402 ms Bangkok < 50 mi Image

7/27/2012 3:17 PM GMT 101.51.182.187 1.66 Mb/s 0.12 Mb/s 71 ms Bangkok < 50 mi Image

7/20/2012 2:43 PM GMT 101.51.168.84 1.64 Mb/s 0.43 Mb/s 40 ms Bangkok < 50 mi Image

7/8/2012 10:45 AM GMT 180.180.25.116 1.51 Mb/s 0.33 Mb/s 38 ms Bangkok ~ 200 mi Image

6/13/2012 3:31 AM GMT 180.180.16.167 1.78 Mb/s 0.43 Mb/s 42 ms Bangkok ~ 100 mi Image

5/27/2012 12:55 PM GMT 180.180.19.136 0.28 Mb/s 0.08 Mb/s 225 ms Bangkok ~ 100 mi Image

5/27/2012 10:40 AM GMT 180.180.19.136 1.65 Mb/s 0.11 Mb/s 78 ms Bangkok ~ 100 mi Image

5/24/2012 10:17 AM GMT 180.180.16.54 1.74 Mb/s 0.24 Mb/s 33 ms Bangkok ~ 100 mi Image

5/24/2012 10:15 AM GMT 180.180.16.54 1.75 Mb/s 0.39 Mb/s 69 ms Bangkok ~ 100 mi Image

5/23/2012 3:58 AM GMT 180.180.30.117 1.75 Mb/s 0.41 Mb/s 35 ms Bangkok ~ 200 mi Image

5/23/2012 3:20 AM GMT 180.180.30.117 1.75 Mb/s 0.38 Mb/s 31 ms Bangkok ~ 200 mi Image

[MaxYakov]

Why doesn't the headline say Norwegian owned company, why does it say "farang"? Farang means Caucasian, totally a racist article.

Farang owned DTAC operator fined Bt10mn for service failure

Caucasian owned DTAC operator fined.........

I believe 'farang' is better translated to English as 'foreigner' (anyone who is non-Thai) and, in my view and experience, does not have racial connotations. However, I have started to use the word 'alien' to differentiate Thai social/cultural values from mine, if that helps. I don't imply any racist/bigoted/prejudiced connotations to it either. I simply consider it to be a stronger and more descriptive word.

Asian who are not Thai are NOT referred to as farang. They are Chin, Yippoon, Kowlee, etc. Farang are as gr8fldanielle said Caucasian.

Thanks. So much for my belief, which was primarily based on the answer to a direct question of the definition of 'farang' to a Thai visa-run manager who spoke excellent English. She was probably just keeping the answer simple (a little too simple).

Rudimentary web research on my part would have paused me ( http://en.wikipedia.org/wiki/Farang ). The better description, according to the Wiki entry, would be 'of European ancestry no matter where they come from.' Light skin color seems to be the operative element with the Caucasian race ( http://en.wikipedia..../Caucasian_race ) and, apparently a trait desired by at least some Thai women (I have a few personal experiences regarding this - obsession comes to mind).

Now, can gr8fldanielle defend his/her accusation that the article was 'racist' because the article assumed that the Norwegian owners were 'farangs'? Racism implies a belief of the superiority of one race over another. I agree with gr8fidanielle that the article should have identified the owners as Norwegian rather than farangs.

Edited September 6, 2012 by MaxYakov

[MaxLee]

Telecommunication systems and Internet service obviously suffer a lot during rainy season, as the Internet goes on and off and on and off, all day not too rarely

[Sandman77]

Why not must pay the company that produce the faulty switch and deliver to Dtac must pay the fine??

Is product liability non exists in Thailand?

Sent from my iPhone using ThaiVisa app

[Pinair]

I would like suggest DTAC, pay the fine send them 10 Mn in 1 Bath coins!