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Posted

Last week I saw at Panthip a True move booth and they had a post paid promotion on, which was the first 3 months at half price for the 5Gb package.

I asked the guy bahind the booth if this promotion was only valid for Bangkok or nationwide and his answer was yes.

He probably would have answerd yes on every question asked in English. biggrin.png

So today I went on the True website, but couldn't find anything about a promotion.Actually I was alredy happy I managed to find the prices.

So is there anyone who can advice me if there is a promotion for postpaid going on and what the conditions and expiry date are.

Posted

I visited the local True move H shop today, and indeed they have a promotion for the 899 Baht 5 Gb package which ends 31 October.

The deal is that you sign a 1 year contract and the first 3 months are 50% discounted.

Posted

I think many of these promotions have a hardware tie-in, and/or a credit card tie-in, and/or require payment in full for 12/18 months?

I think this page has all the current promotions? http://truemoveh.tru...o.th/package/62

But True pops up booths everywhere, at anytime - OK close to the end of the month - in order to hit quotas and bonuses.

So Lomatopo, are anyone else, can you explain this to me.

Today I went to the True move shop again to sign up for my post paid 5 Gb unlimeted 3G.As said the price is 899 + VAT = 962 Baht.

I also inquired what the same package would cost in PrePay, and my surprise was " The same ".

So I asked them why would someone engage themself for a 1 year contract, and have to pay 12 monthly installements regardless of the fact that the service is usable or not, if he can have the exact same service at the same price and just pay as you go. If the service goes south, which is not unexpectable in this country, you just change provider next month.

They couldn't give me an answer to that.

But what is furthermore, I remember when I charged a 90 Baht balance to the card at 7/11 for 70 Mb of 3G usage to test the signal at my home,I didn't pay any VAT.

In this case 90 Baht balance cost me 90 Baht and not 96 Baht. I asked the 7/11 clerck about this and he said to topup True at 7/11 no VAT charge.smile.png

So if I will charge 899 Baht to my PrePaid card at 7/11 I will pay 899 Baht and not 962 Baht as I would pay for the same package postpaid to True move.

That makes that PrePaid is now cheaper than PostPaid, and no contract engagements you have to worry about.smile.png

Is there something I look over here?

Posted

I honestly cannot follow most of what you are writing - maybe it's a language issue - suspect True folks are similarly challenged?

I believe the subject of your original post was a post-paid data plan which was discounted for the first three months of the term? Obviously discounting a post-paid plan is win-win for the service provider and the customer. (OK, maybe better for the service provider. ;) )

There is very little discounting of pre-paid plans, for reasons which I think you may have deduced.

As with many things here, sometimes VAT is included in the price, sometimes it is not.

Not sure what to say, maybe the promotion was no longer available?

Posted (edited)

I honestly cannot follow most of what you are writing - maybe it's a language issue - suspect True folks are similarly challenged?

I believe the subject of your original post was a post-paid data plan which was discounted for the first three months of the term? Obviously discounting a post-paid plan is win-win for the service provider and the customer. (OK, maybe better for the service provider. wink.png )

There is very little discounting of pre-paid plans, for reasons which I think you may have deduced.

As with many things here, sometimes VAT is included in the price, sometimes it is not.

Not sure what to say, maybe the promotion was no longer available?

The promotion is/was valid until today.

But my point is :

Postpaid 5 Gb costs 899 + Vat = 962 Baht ( confirmed by the True shop clerck )

Ok I get the first 3 months a discount of 449 Baht ,but after that I actually pay 63 baht extra each month and after being 18 months into the contract I lose money every month.

If the service downgrades rapidly in the way my current Dtac service did, I'm enaged for 12 months and will have to pay .

Prepaid 5 Gb costs 899 NO VAT = 899 Baht

If the service downgrades, I just throw away my sim and nobody comes bother me for the remaining months of any contract.

So what is the point of a 12 month contract if the benefits not weigh up against the disadvantages.

Edited by jbrain
Posted
I visited the local True move H shop today, and indeed they have a promotion for the 899 Baht 5 Gb package which ends 31 October.

The deal is that you sign a 1 year contract and the first 3 months are 50% discounted.

Dunno the details, but I have 899 TrueMove H sim in my iPad, and a 599 in my iphone, so far best experience, so I doubt you will have the DTAC experience you mentioned. Have not tried DTAC, but AIS currently sucks. Wife has the AIS SIM in her iPad and complains it useless.

If the discount is important, of course go for cheapest. For the few baht, I would prefer to have good network.

Posted
I visited the local True move H shop today, and indeed they have a promotion for the 899 Baht 5 Gb package which ends 31 October.

The deal is that you sign a 1 year contract and the first 3 months are 50% discounted.

Dunno the details, but I have 899 TrueMove H sim in my iPad, and a 599 in my iphone, so far best experience, so I doubt you will have the DTAC experience you mentioned. Have not tried DTAC, but AIS currently sucks. Wife has the AIS SIM in her iPad and complains it useless.

If the discount is important, of course go for cheapest. For the few baht, I would prefer to have good network.

Dtac is cheaper than True on a Gb for Gb comparison.

When I started with Dtac Prepaid 6 months ago it was acceptable, then it became less acceptable and now it is useless.I haven't moved my location nor has the signal tower been moved.

When I went to True move a few days ago, I pointed my location on their computer map, and it showed the signal as exellent in that area.

I topped up my sim and it showed a signal strenght of 35% at my home, hardly exellent I should say, neverthless the download speeds were better than those of Dtac which shows me the same signal strenght.With Dtac I get downloads of 35 KB where with True I get the same download at 150KB.

So who gonna assure me that if I sign a 12 month contract with them , the same issues will not happen which I have with Dtac ?

Posted
I visited the local True move H shop today, and indeed they have a promotion for the 899 Baht 5 Gb package which ends 31 October.

The deal is that you sign a 1 year contract and the first 3 months are 50% discounted.

Dunno the details, but I have 899 TrueMove H sim in my iPad, and a 599 in my iphone, so far best experience, so I doubt you will have the DTAC experience you mentioned. Have not tried DTAC, but AIS currently sucks. Wife has the AIS SIM in her iPad and complains it useless.

If the discount is important, of course go for cheapest. For the few baht, I would prefer to have good network.

Dtac is cheaper than True on a Gb for Gb comparison.

When I started with Dtac Prepaid 6 months ago it was acceptable, then it became less acceptable and now it is useless.I haven't moved my location nor has the signal tower been moved.

When I went to True move a few days ago, I pointed my location on their computer map, and it showed the signal as exellent in that area.

I topped up my sim and it showed a signal strenght of 35% at my home, hardly exellent I should say, neverthless the download speeds were better than those of Dtac which shows me the same signal strenght.With Dtac I get downloads of 35 KB where with True I get the same download at 150KB.

So who gonna assure me that if I sign a 12 month contract with them , the same issues will not happen which I have with Dtac ?

Point taken.... those RF ( radio frequency ) maps are typically design maps, which means by design that's what it should look like. They would never be pin point accurate I.e. if there are tall buildings, or bill boards or other obstacles ( which are often erected after the design ) , I doubt it would factor that. As per previous posts, 3G signal breaths , and with more usage ( ie evenings ) , if you signal was weakish, you might have zilch left over and fall back to 2G as people closer to the transmitter suck it up.

Would recommend you buy a pre paid sim and test it for a month before committing to a longer term post paid plan.

Posted

But my point is :

Postpaid 5 Gb costs 899 + Vat = 962 Baht ( confirmed by the True shop clerck )

Ok I get the first 3 months a discount of 449 Baht ,but after that I actually pay 63 baht extra each month and after being 18 months into the contract I lose money every month.

If the service downgrades rapidly in the way my current Dtac service did, I'm enaged for 12 months and will have to pay .

Prepaid 5 Gb costs 899 NO VAT = 899 Baht

I think you are/remain confused.

The price for the pre-paid plan does not include VAT.

From TrueMove H's T's and C's:

Rates charged above do not include VAT.

http://truemoveh.truecorp.co.th/packagedetail/79/3G_Topping_%E0%B8%8B%E0%B8%B7%E0%B9%89%E0%B8%AD%E0%B9%80%E0%B8%AB%E0%B8%A1%E0%B8%B2%E0%B9%80%E0%B8%99%E0%B9%87%E0%B8%95%E0%B8%84%E0%B8%B4%E0%B8%94%E0%B8%95%E0%B8%B2%E0%B8%A1%E0%B8%88%E0%B8%A3%E0%B8%B4%E0%B8%87%E0%B9%80%E0%B8%9B%E0%B9%87%E0%B8%99%E0%B9%80%E0%B8%A1%E0%B8%81%E0%B8%81%E0%B8%B0%E0%B9%84%E0%B8%9A%E0%B8%97%E0%B9%8C_:_%E0%B9%81%E0%B8%9E%E0%B9%87%E0%B8%81%E0%B9%80%E0%B8%81%E0%B8%88%E0%B9%80%E0%B8%AA%E0%B8%A3%E0%B8%B4%E0%B8%A1%E0%B9%81%E0%B8%9A%E0%B8%9A%E0%B9%80%E0%B8%95%E0%B8%B4%E0%B8%A1%E0%B9%80%E0%B8%87%E0%B8%B4%E0%B8%99

If you want to save some money go with the promotion, OK maybe too late for that today.

If you have concerns re: service reliability month to month, and want the ability to switch, then it seems obvious that you should pay more and stick with pre-paid.

TrueMove H 3G is 350/1 GB - 599/2 GB - 799/3 GB - 899/5 GB

DTAC is 399/1 GB - 650/3 GB - 890/ 5GB

TrueMove's 1 GB is not "unlimited", all FUPs are 128 Kbps on unlimited plans

All the DTAC plans are unlimited but the 1 GB has a FUP of 64 Kbps, the others are 384 Kbps

Posted

But my point is :

Postpaid 5 Gb costs 899 + Vat = 962 Baht ( confirmed by the True shop clerck )

Ok I get the first 3 months a discount of 449 Baht ,but after that I actually pay 63 baht extra each month and after being 18 months into the contract I lose money every month.

If the service downgrades rapidly in the way my current Dtac service did, I'm enaged for 12 months and will have to pay .

Prepaid 5 Gb costs 899 NO VAT = 899 Baht

I think you are/remain confused.

The price for the pre-paid plan does not include VAT.

From TrueMove H's T's and C's:

Rates charged above do not include VAT.

http://truemoveh.tru...มเงิà¸

If you want to save some money go with the promotion, OK maybe too late for that today.

If you have concerns re: service reliability month to month, and want the ability to switch, then it seems obvious that you should pay more and stick with pre-paid.

TrueMove H 3G is 350/1 GB - 599/2 GB - 799/3 GB - 899/5 GB

DTAC is 399/1 GB - 650/3 GB - 890/ 5GB

TrueMove's 1 GB is not "unlimited", all FUPs are 128 Kbps on unlimited plans

All the DTAC plans are unlimited but the 1 GB has a FUP of 64 Kbps, the others are 384 Kbps

I know the PrePaid prices are not included VAT.

But the point of my post yesterday was, that if I topup at 7/11 I'm not charged any VAT.

That mean I pay 899 Baht at the 7/11 counter and my sim shows a balance of 899 Baht wheras with Postpaid I will be charged 962 Baht for the same balance of 899 Baht.

Same for the Prepaid plan when I topup at the True office, I will be charged 962 for a 899 balance.

So the Prepaid plan ,when topped up at 7/11, sounds more advantageous to me and the question actually was, if someone could explain why 7/11 is able to sell the topup's without charging any additional VAT ?

Posted (edited)

I know the PrePaid prices are not included VAT.

But the point of my post yesterday was, that if I topup at 7/11 I'm not charged any VAT.

That mean I pay 899 Baht at the 7/11 counter and my sim shows a balance of 899 Baht wheras with Postpaid I will be charged 962 Baht for the same balance of 899 Baht.

Same for the Prepaid plan when I topup at the True office, I will be charged 962 for a 899 balance.

So the Prepaid plan ,when topped up at 7/11, sounds more advantageous to me and the question actually was, if someone could explain why 7/11 is able to sell the topup's without charging any additional VAT ?

I am sure this makes sense to you but it sure doesn't to me. Again, maybe it's a language/grammar issue?

If you have 899 baht balance on your TrueMove H per-paid SIM you will not have enough of a balance to renew, or even subscribe to, an 899 baht data plan. You would need at least 962 baht.

You do not subscribe to plans at 7/11, you merely add value to your account.

I'd submit your understanding of how things work here is flawed.

Edited by lomatopo
Posted

I know the PrePaid prices are not included VAT.

But the point of my post yesterday was, that if I topup at 7/11 I'm not charged any VAT.

That mean I pay 899 Baht at the 7/11 counter and my sim shows a balance of 899 Baht wheras with Postpaid I will be charged 962 Baht for the same balance of 899 Baht.

Same for the Prepaid plan when I topup at the True office, I will be charged 962 for a 899 balance.

So the Prepaid plan ,when topped up at 7/11, sounds more advantageous to me and the question actually was, if someone could explain why 7/11 is able to sell the topup's without charging any additional VAT ?

I am sure this makes sense to you but it sure doesn't to me. Again, maybe it's a language/grammar issue?

If you have 899 baht balance on your TrueMove H per-paid SIM you will not have enough of a balance to renew, or even subscribe to, an 899 baht data plan. You would need at least 962 baht.

You do not subscribe to plans at 7/11, you merely add value to your account.

I'd submit your understanding of how things work here is flawed.

I know the PrePaid prices are not included VAT.

But the point of my post yesterday was, that if I topup at 7/11 I'm not charged any VAT.

That mean I pay 899 Baht at the 7/11 counter and my sim shows a balance of 899 Baht wheras with Postpaid I will be charged 962 Baht for the same balance of 899 Baht.

Same for the Prepaid plan when I topup at the True office, I will be charged 962 for a 899 balance.

So the Prepaid plan ,when topped up at 7/11, sounds more advantageous to me and the question actually was, if someone could explain why 7/11 is able to sell the topup's without charging any additional VAT ?

I am sure this makes sense to you but it sure doesn't to me. Again, maybe it's a language/grammar issue?

If you have 899 baht balance on your TrueMove H per-paid SIM you will not have enough of a balance to renew, or even subscribe to, an 899 baht data plan. You would need at least 962 baht.

You do not subscribe to plans at 7/11, you merely add value to your account.

I'd submit your understanding of how things work here is flawed.

I'm not sure if it are my understandings that are flowed but for your information.

On Monday, I went to True move who told me that to try out their 3G signal I could buy a 70 Mb package at the price of 90 Baht + vat.

As i didn't know the number of the internet sim I had I went to 7/11 across the street and purchased a 90 Baht balance slip.I was surprised that they charged 90 Baht only for that and thought something was fishy so I told them I needed an actual 90 Baht BALANCE and asked why the VAT was missing

They told me 7/11 don't charge VAT, so I gave up and went home.

So arriving at home I inserted my sim in a phone and dialled *123* " digits from 7/11 slip "# hook

And shortly after I received a message that I had topped up 90 Baht and my balance was according.

Then I dialled *900*41# hook,which is the code given to me by the True move staff as for a 70 Mb 3G package.

Shortly after I received again a message which was entirely in Thai, inserted the sim in my aircard and started surfing with download speeds of 150 KB.

Am I confused?

Posted (edited)

Am I confused?

Yup.

Then maybe you can explain to me how I was able to use 70Mb of 3G from a previously no balance sim to which I charged 90 Baht and for which I actually paid 90 Baht.

You say in a previous post that the system will not accept the code if the balance is insufficient.

150 KB is not an exellent 3G speed but it is 3 times the edge speed, so I definitely was connected to 3G

Edited by jbrain
Posted (edited)

I'm not certain I can explain your dilemma, at least in a way that will reduce your confusion.

Clearly the terms say VAT is not included. Maybe your balance went negative by 6.30 baht? Maybe TrueMove H's systems are messed up? Maybe your SIM had some inherent value or bonus?

Typically plans will not auto-renew if you do not have sufficient balance. Typically you should not be able to subscribe to plan without sufficient balance.

Edited by lomatopo
Posted

I'm not certain I can explain your dilemma, at least in a way that reduce your confusion.

Clearly the terms say VAT is not included. Maybe your balance went negative by 6.30 baht? Maybe TrueMove H's systems are messed up? Maybe your SIM had some inherent value or bonus?

Typically plans will not auto-renew if you do not have sufficient balance. Typically you should not be able to subscribe to plan without sufficient balance.

That are a lot of assumptions not?

I said already that my card had no previous balance, as I had checked it a few days earlier.

Why would True grant me a 6.3 Baht negative balance, you think they like me , a nameless holder of a prepaid card?

Why did the 7/11 slip and the message from True showed I topped up 90 Baht where in reality it should have been only 84 Baht.

p.s. : Sorry for the delay in reply, but I had to perform the hourly reset of the Dtac 3G connection before I could make a post.

Posted (edited)

I'm not certain I can explain your dilemma, at least in a way that reduce your confusion.

Clearly the terms say VAT is not included. Maybe your balance went negative by 6.30 baht? Maybe TrueMove H's systems are messed up? Maybe your SIM had some inherent value or bonus?

Typically plans will not auto-renew if you do not have sufficient balance. Typically you should not be able to subscribe to plan without sufficient balance.

That are a lot of assumptions not?

I said already that my card had no previous balance, as I had checked it a few days earlier.

Why would True grant me a 6.3 Baht negative balance, you think they like me , a nameless holder of a prepaid card?

Why did the 7/11 slip and the message from True showed I topped up 90 Baht where in reality it should have been only 84 Baht.

p.s. : Sorry for the delay in reply, but I had to perform the hourly reset of the Dtac 3G connection before I could make a post.

You still seem to be confused by adding value and VAT - I am certain I cannot explain this in a way you will comprehend. But, hopefully you'll figure it out as some point.

Edited by lomatopo
Posted

I'm not certain I can explain your dilemma, at least in a way that reduce your confusion.

Clearly the terms say VAT is not included. Maybe your balance went negative by 6.30 baht? Maybe TrueMove H's systems are messed up? Maybe your SIM had some inherent value or bonus?

Typically plans will not auto-renew if you do not have sufficient balance. Typically you should not be able to subscribe to plan without sufficient balance.

That are a lot of assumptions not?

I said already that my card had no previous balance, as I had checked it a few days earlier.

Why would True grant me a 6.3 Baht negative balance, you think they like me , a nameless holder of a prepaid card?

Why did the 7/11 slip and the message from True showed I topped up 90 Baht where in reality it should have been only 84 Baht.

p.s. : Sorry for the delay in reply, but I had to perform the hourly reset of the Dtac 3G connection before I could make a post.

You still seem to be confused by adding value and VAT - I am certain I cannot explain this in a way you will comprehend. But, hopefully you'll figure it out as some point.

Not at all, you are now confused yourself.

You told me that I needed 90 Baht + Vat = 96.3 Baht topped up to my phone to be able to subscribe to a 3G plan which costs 90 Baht excluding VAT, and that is actually also what the True service officer told me.

Since it is not possible to topup 96.3 Baht that would mean 100 Baht.

I know that there was not 1 Baht value on the card previously and I parted with 90 Baht only, yet True sent me a message that I topped up 90 Baht and I was able to subscribe to a plan which costs 90 Baht + VAT.

So either 7/11 or True donated 6.3 Baht to me, which I highly doubt.

If you have no explanation for something, then don't accuse other posters of being plain stupid as it sounds like pot-kettle-black.

post-163350-0-20448800-1351754034_thumb.

Posted

I'm not certain I can explain your dilemma, at least in a way that reduce your confusion.

Clearly the terms say VAT is not included. Maybe your balance went negative by 6.30 baht? Maybe TrueMove H's systems are messed up? Maybe your SIM had some inherent value or bonus?

Typically plans will not auto-renew if you do not have sufficient balance. Typically you should not be able to subscribe to plan without sufficient balance.

That are a lot of assumptions not?

I said already that my card had no previous balance, as I had checked it a few days earlier.

Why would True grant me a 6.3 Baht negative balance, you think they like me , a nameless holder of a prepaid card?

Why did the 7/11 slip and the message from True showed I topped up 90 Baht where in reality it should have been only 84 Baht.

p.s. : Sorry for the delay in reply, but I had to perform the hourly reset of the Dtac 3G connection before I could make a post.

You still seem to be confused by adding value and VAT - I am certain I cannot explain this in a way you will comprehend. But, hopefully you'll figure it out as some point.

I'm thinking you are having some language problems, I understand exactly what the poster is saying. Either you are being purposely difficult or just having a bad day.

Totster :)

  • Like 1
Posted

I'm thinking you are having some language problems, I understand exactly what the poster is saying. Either you are being purposely difficult or just having a bad day.

Totster smile.png

Well then, maybe you can explain it to him?laugh.png

Posted

I'm thinking you are having some language problems, I understand exactly what the poster is saying. Either you are being purposely difficult or just having a bad day.

Totster smile.png

Well then, maybe you can explain it to him?laugh.png

Nothing needs explaining, I believe it was more of a rhetorical question.

totster :)

Posted (edited)

its easy the top up includes the vat content.....maybebiggrin.png

Oh and OP.. you are right to be concerned with True. Some days good, some days acceptable. a few days <deleted> (goes to roaming on truemove, not True 3h)

I'm in Samphan Nakhon pathom.. not BKK

Also i prefer the Dtac billing system to True's.

Edited by thaicbr
Posted

its easy the top up includes the vat content.....maybebiggrin.png

Not if you take a look at the receipt, it shows 90 Bht value and that's exact what I paid.

After entering the code, True sent me message that I topped up 90 Baht, not 84 or something.

Posted
Also i prefer the Dtac billing system to True's.

Huh? True has a billing system?

For over a year and a half since I switched to True, I've been trying to get them to mail me a bill. I got one. Once. Then in October when I was there the lady helping me finally convinced me to go to e-mail invoices and made the computer input. A week later I got a bill in the mail... whistling.gif

Posted
Also i prefer the Dtac billing system to True's.

Huh? True has a billing system?

For over a year and a half since I switched to True, I've been trying to get them to mail me a bill. I got one. Once. Then in October when I was there the lady helping me finally convinced me to go to e-mail invoices and made the computer input. A week later I got a bill in the mail... whistling.gif

Yes, we are sure that Thai Post has nothing to do with this ...

Posted
Also i prefer the Dtac billing system to True's.

Huh? True has a billing system?

For over a year and a half since I switched to True, I've been trying to get them to mail me a bill. I got one. Once. Then in October when I was there the lady helping me finally convinced me to go to e-mail invoices and made the computer input. A week later I got a bill in the mail... whistling.gif

Yes, we are sure that Thai Post has nothing to do with this ...

Does Thailand have a postal service?

I have a letterbox outside my house where I live for 8 months now, and it hasn't been used once yet.

Posted
Also i prefer the Dtac billing system to True's.

Huh? True has a billing system?

For over a year and a half since I switched to True, I've been trying to get them to mail me a bill. I got one. Once. Then in October when I was there the lady helping me finally convinced me to go to e-mail invoices and made the computer input. A week later I got a bill in the mail... whistling.gif

Same thing happen to me about 4 years ago with TrueMove. Got True cell phone postpay service...actually the SIM/account was in my Thai wife's name. We got the first bill no problem. Then the bill could never find our mailbox again...we had to go visit a True service center to find out what the bill amount was and pay the bill....and on every bill payment we bent the service center's ear about why are we not getting the bill in the mail...the first bill found our address no problem. The address in the TrueMove system exactly matched the address we had in the TrueVisions system...the TrueVisions bill never, ever had a problem finding our mailbox....and yes, our TrueMove account was coded for a paperbill not an ebill.

We ended up canceling this TrueMove service after 6 months in frustration of never getting a bill in the mail...and TrueMove always wanting to blame the post office. But as mentioned the TrueVisions bill always found our mailbox...and I've been on TrueOnline internet for about 18 months now and their bill has always found our mailbox. For whatever reason, the TrueMove bill just never found out mailbox again after that first monthly bill.

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