I did ours last week:- bank letter from day before ok, bank book updated same day ok BUT wanted sight of and photocopy of entire previous years' entries. Rejected all double-sided photocopies: single side only! Also rejected copy of our authenticated marriage certificate: wanted sight of the original, even though they have seen in every year for the last 20 odd years! Had to go home and get it, returned without wifey: rejected, she must be there too, for a photo, even though she was there earlier. 56km wasted journeys! But all very courteous and polite.
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