Reformating

[overherebc]

My laptop originally came with Vista installed.

After problems started I asked the local shop to format the disc and install XP. After a while started getting similar problems, freezing screens, deciding to shut down when it felt like it etc.

Tried a different shop and explained I wanted re-formating and load XP on the clean disc.

Now on start up it tells me my disc needs checking for consistency and the heading says Windows Vista.

Do I take it that it has never been formatted and just loaded with XP each time or is there something about Vista that refuses to be removed.

HELP.

PS Computer luddite posting so please use small words and no three letter thingies, I don't understand them

[WhizBang]

Sounds a lot like they just loaded XP over Vista, although I did not know you could do that.

Do you have an XP install CD? If so, why not do it yourself? Formatting the disk should be one of the install options.

[overherebc]

Would it be possible to just replace the disc with a new one and start from scratch. Any idea what that would cost if it is possible.

[NHJ]

Your laptop is hardware defective, get it fixed before playing with software.

[Jiu-Jitsu]

Brand name of laptop and the full model number if you please.

[bangkokburning]

Your drive may very well be bad. The only thing contrary to this is you state the shop loaded xp, but some remnants of Vita remain.

Reboot the pc with the dvd for xp in

Run the install

Delete the partition

Create a partition/s

Install

That is clean.

If you have any more problems, its the drive.

BTW - get hold of a W7disk!