service centre

[brownknees]

words of praise!I had a problem with my 4 month old PC ,the shop I bought it from supplied the tel number of the service centre in Bangkok so I called and was asked for the details of the problem,type of PC model etc.After this I supplied my address etc and wasked for a copy of the receipt which I scanned and sent.Had an E mail saying a service rep would arrive next day,he did and replaced the troublesome part(LED screen)and was on his way back to Bangkok in an hour!!Could not be more pleased!!

[draftvader]

er....help us out here. Who are you praising? I have had similar here in Thailand with Dell's contracted company (who also work for HP, Lenovo and a few more).

[brownknees]

MY PC is a Dell.Just saying the response was prompt and efficient .

[draftvader]

Was this the extended warranty, next day on site?

Sent from my phone, hence brevity and gypos

[brownknees]

• I bought it in the Tukom building Pattaya with the usual receipt saying no refund /no return on it but the service centre just wanted the date of purchase and that was all!

[draftvader]

1 year standard warranty. You can extend that up to 4 years for a reasonable (considering the service level) cost by calling the call centre and requesting it.