When I receive SMS or e-mails from DTAC they are always in Thai and I understand nothing. I have registered myself on their web-page but I have not found any way to set my lanquage to english. Is this really impossible?

Same question please about AIS!

I think you have to go to one of their shops. However, I did that, and had a few sms in English, before it reverted to Thai. They are none of them that interesting!

drop an email to:

[email protected]

[email protected]

obviously mention your number and questions/issues/requests.

With DTAC adding a 9 to the USSD command returns an English response: Check your remaining balance – Press: *101*9# send

http://www.dtac.co.th/en/postpaid/services/dtacnumber.html

http://www.ais.co.th/12call/en/change-language-service.html

You could also drill down the IVR system:

DTAC 1678 then 77 for English

AIS *700 call

Copy paste the cont. of sms into google translate. Only ever got junk ads or a note saying I had refilled or used up 3g which I knew having just done it.

PS after a few months you know what they say just looking at it and picking out the key words.

Edited December 22, 201312 yr by RKASA

As a couple of posters have already said you're not missing much, if anything, not being able to understand them. My solution was to call them and request that they stop sending text messages. No more issues.

Copy paste the cont. of sms into google translate

No need to go through this gyration. Google Translate has a one-button "SMS Translation" option in its menu. So in Google Translate simply press the menu option - 3 dots, tp right corner on my phone/system, then choose SMS Translation. Done.

I sort of assumed the OP was asking about service request replies (USSD)? With DTAC adding a "9" to any USSD command returns English messages. For example: *101*1*9# send, to check internet usage.

If these are marketing messages drop an email to [email protected] include a sample SMS, ask them to stop, or send English messages. Easy.

<snip>

With DTAC adding a 9 to the USSD command returns an English response: Check your remaining balance Press: *101*9# send

<snip>

Thanks for this! You live and learn!

Also "thanks" because I just used it and discovered my 700+ baht was going to run out of time in 9 days. So I just bought 180 days for 12 baht by dialling: *1013

No but you can get used to its spams.