Contacts for technical support for wifi from TRUE in English?

[bkksiam]

Has anyone used the technical support for wifi in English from the true network.

If yes,what telephone number did you call?

I tried the chat but it was only in Thai.

[vansaint]

Number is 1686.

press the number it tells you for english, etc etc.

They have always been very helpful to me.

[bkksiam]

Number is 1686.

press the number it tells you for english, etc etc.

They have always been very helpful to me.

when I try this they ask for my 7 digit pin. All I have is an account number and it's not 7 digits. So I stayed on the line but then there was an automated message I could not understand that sounded something like call back later.

[Donnie Brasco]

Press 2

They're VERY helpful.

"Sometimes, 'fuggedabowdit' just means fuggedabowdit."

[bkksiam]

Press 2

They're VERY helpful.

"Sometimes, 'fuggedabowdit' just means fuggedabowdit."

yes I pressed 2 for English but my problem was as I indicated above that I don't have the 7 digit pin that they ask for. and when I hold the line I get an error message that says they can't deal with my request at this time or something

like that.

[Donnie Brasco]

Just have your tel # ready and stay on the line

"Sometimes, 'fuggedabowdit' just means fuggedabowdit."

[Patanawet]

Number is 1686.

press the number it tells you for english, etc etc.

They have always been very helpful to me.

I am going crazy! Trying to speak somebody at TRUE ONLINE in English.

I tried 1686 and even the numbers for Truevisions and Truelife.

Always the same result ------ "press 9 for English" ---- only to get more Thai. Same result using landline and mobile.

I even tried 5 for English (in case my ears were playing me up) and 2 as suggested in another post.

This is for one and a half days now. Even an email address for the helpdesk would be nice (or maybe preferable).

I have to say that, in the past, the helpdesk has been more than helpful, if only I could remember how I got through to them.