Problems loading ThaiVisa for 24 hours now

[ronthai]

Just for ThaiVisa owners or whatever and fellow members:

For the past 24 hours I have problems to get ThaiVisa loaded in my browser (any browser).

I use Pattaya Sophon Cable Internet.

This is what I get after waiting and waiting for a few minutes, see image:

This is what I get after opening my VPN for any location outside of Thailand, within seconds, see image

The first image when connect to my Thailand ISP, keeps hanging on:

1-ps.googleusercontent.com

or

2-ps.googleusercontent.com

which is probably something that ThaiVisa has added to their website for advertisiment or something.

Of course this post is made with my VPN on, otherwise it would have been impossible to post this.

Edited May 27, 2014 by ronthai

[KittenKong]

Yes, there is some sort of routing problem with Sophon/CAT to *.googleusercontent.com which contains some (all?) of Thaivisa's css and javascripts. As the js and css wont load, the page hangs.

As you mention, the answer is to use a VPN whilst waiting for them to fix it.

I'm currently "in" France, from where I have a nice view of Jomtien beach and can access Thaivisa correctly.

[ATF]

TV still isn't working properly on all forums.

[george]

TV still isn't working properly on all forums.

ATF, Can you give some more info so our techs can check?

[n210mp]

Yes

similar problem in Pattaya via 3BB

sometimes loads and sometimes doesn't

after waiting a while double clicking whilst the waiting message is displayed will often reload TV successfully

definately a problem recently and seems to be just getting the home page on TV, other sites no problem

Edited May 28, 2014 by n210mp

[KittenKong]

They seem to have fixed it. At least for me.

[ronthai]

Yep, indeed, all seems to be working fine again

[george]

Good to hear. We had many complaints, mostly from members accessing via 3BB.

[n210mp]

Good to hear. We had many complaints, mostly from members accessing via 3BB.

Phoned 3BB 5/6 times through their dedicated special number, in every case the recorded message said they would contact us, they didn't.

Went int their shop in Big C Pattaya klang and reported that we were having problems, told them about phoning them repeatedly.

They didn't even smile and never said sorry for the inconvenience of you having to come in, in the event that was three days ago and they still havnt contacted us.

Says it all for 3BB doesn't it

Anyone know of a better performing service in the Pattaya area?

[KittenKong]

Had to resort to a VPN again on CAT/Sophon just now, so apparently not fixed.

[JesseFrank]

Good to hear. We had many complaints, mostly from members accessing via 3BB.

Phoned 3BB 5/6 times through their dedicated special number, in every case the recorded message said they would contact us, they didn't.

Went int their shop in Big C Pattaya klang and reported that we were having problems, told them about phoning them repeatedly.

They didn't even smile and never said sorry for the inconvenience of you having to come in, in the event that was three days ago and they still havnt contacted us.

Says it all for 3BB doesn't it

Anyone know of a better performing service in the Pattaya area?

What you are explaining is an example of pure Thainess, and will be the same with every provider.

[Sandman77]

No problem Iam always online here!

[george]

Had to resort to a VPN again on CAT/Sophon just now, so apparently not fixed.

It's not something we can fix. Report to your ISP.

Are you using Google Public DNS 8.8.8.8 - that could help you out.

[ronthai]

Problem is back again.

Maybe it is part of the coup and internet partialy being block ???

[george]

Likely a ISP issue, as all looks fine at our end.

Change your DNS to 8.8.8.8 - could help!

[thaibeachlovers]

I'm still having log on problems and TV is very slow. Whatever TV is using it's been a problem for a while. Never used to be like it is now.

When I log on, I get connected but the screen is telling me that I'm not and to retry!

Also, most times when writing I can't access the smilies or anything else in the toolbar.

[thaibeachlovers]

I'm still having log on problems and TV is very slow. Whatever TV is using it's been a problem for a while. Never used to be like it is now.

When I log on, I get connected but the screen is telling me that I'm not and to retry!

Also, most times when writing I can't access the smilies or anything else in the toolbar.

And now, I was just informed that I can't add more than one new post in a short amount of time, BUT this was the first reply I made. It's VERY frustrating, and nothing seems to change no matter how many people complain.

[thaibeachlovers]

And I see that I've now got a double post due to TV being so slow.

[White Christmas13]

Well the first time I got this problem too just like the OP and I am not in Thailand at the moment

It's just like watching grass grow

[JesseFrank]

Nothing to see here, the problem is with everybody's ISP either in Thailand or abroad, but for sure not with Thaivisa

[transam]

I have problem with Tv on a perfect 3BB connection too today.........Everything else is great......