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Smart card system set up for taxis at airport 'only a partial solution'


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Posted

Smart card system set up for taxis at airport 'only a partial solution'
Chanon Wongsatayanont
The Sunday Nation

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Airports of Thailand traffic control officials prepare to detain a driver who parked his taxi on the departure floor at Suvarnabhumi Airport for too long. The car on the left patrols the floor, chasing away lingering cabs.

BANGKOK: -- Suvarnabhumi International Airport is plagued by "mafia" taxi drivers who are notorious for turning off meters and charging unwitting foreign tourists extortionate fares.

The junta is trying to end this problem by introducing smart cards to make cheating drivers accountable, but there are doubts over the scheme's effectiveness given the complicated taxi set-up at the airport.

An Airports of Thailand official, who asked not to be named, said there were two groups of taxi drivers - those registered with the airport on the ground floor and those who drop off passengers on the departure floor. The so-called "mafia" drivers were among the latter, he said.

"We can't control the taxis on the departure floor because they don't belong to the airport system. We can only control the taxis registered to us," the official said.

That was why some taxis can offer fixed prices that are much more expensive than the regular meter fare and get away with it.

An AOT traffic control official on the departure floor said most drivers were dishonest but there were around 100 drivers a day who came to the airport to swindle foreigners.

The official, who withheld his name, said they would charge Bt600 or Bt700 to go to Bangkok, and around Bt1,500 to go to Pattaya, as they targeted foreigners.

"They just park and wave at foreigners to get in their car. We have to chase them away with cars and motorbikes and then they circle around the airport and come back. They're not scared of us," he said.

On this day, he tried to detain a taxi that had parked too long and was nearly hit when the car sped off.

The National Council for Peace and Order announced on Wednesday that it would introduce the smart card system for registered taxis at the airport in a bid to end the "mafia-style operation".

However, the AOT official said this solution was unrelated to the problem as it only targeted registered taxis, which were already tightly controlled and monitored. It wouldn't affect the unregistered taxis.

Penprapa, a taxi booth operator, said that there was no chance of dodgy drivers infiltrating the ground floor.

"Taxi drivers can't choose their passengers and they don't know where the passengers are heading beforehand. They queue up, then we call them to the customers, then they get the address," she said.

Charas Sunsrisak, 60, a taxi driver registered at the airport since it opened eight years ago, agreed.

"How can we be mafia here? There are lots of regulations, procedures and records being kept," he said.

The registration process involves drivers providing their personal history and presenting a clean criminal record. They also have to give their name and licence number to the taxi booth operator and the passenger every time they take a job.

The smart card, which is linked to the database of a driver's personal history and fingerprint, would only make things more convenient for registered taxis, Charas said, as the smart card meant they bypass the booth operator.

The traffic control official said that the AOT could not deal with unregistered taxis because they did not scare them.

"We have no power to deter them because we can't arrest or charge them. Sometimes we detain them and hand them over to the police, but the police let them go with a warning because they didn't break any laws," he said.

He proposed that a law be issued which allows AOT officials to charge crooked taxi drivers in the same way Don Mueang Airport did.

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-- The Nation 2014-06-22

Posted

Easy solution, check all taxis leaving the departure level, get caught scamming the passenger- impound the taxi, cancel the drivers licence for life. The taxi owner can retrieve the taxi on payment of a substantial fine.

Posted

Used to be no problem to go up to the departure floor and get a cab that had just dropped someone off, never had any trouble with any of them not wanting to use the meter. Or for a longer trip quoting a price before we got in as they are allowed to do, many have a card hanging on the back of the front seat with a price list.

They stopped that, so now you have to go stand in line and wait then pay extra, that is where the scam is.

  • Like 1
Posted

" They're not scared of us. "

Put the shameless "no fear" guys to the jail for 90 days and 25 000 B fine, and they will be scared as well.

Posted

  • Firstly I see no problem with a surcharge for pick ups at the airport, but it should go to drivers as an incentive to queue and wait for passengers.

Secondly only allowing licenced taxis to pick up passengers, they have to use meter or approved fixed prices, private charter will have to prove they were pre-booked.

Spotters on departures level looking out unlicensed taxi pick ups who radio ahead to a checkpoint at the exit.

An app for smart phones to advise licenced drivers of the predicted waiting time by monitoring waiting times and number of passengers just landed.

Posted

" They're not scared of us. "

Put the shameless "no fear" guys to the jail for 90 days and 25 000 B fine, and they will be scared as well.

Take there wheels of them for a week. whistling.gif

Impound vehicles of offending drivers, with towing and storage charges.

Posted

" They're not scared of us. "

Put the shameless "no fear" guys to the jail for 90 days and 25 000 B fine, and they will be scared as well.

might help - but on what legal base?

Posted

How about this crazy solution?

Build an extra outside meter on the top of the roof that shows the meter as it is.

Noone would be allowed to carry passangers without the meter running.

That would benefit people in two ways.

They would get tours run by meters.

It would be easy to spot a free taxi on the street as it would just say 0 on the meter on top of the roof.

I know.

Crazy idea :)

Posted

How about this crazy solution?

Build an extra outside meter on the top of the roof that shows the meter as it is.

Noone would be allowed to carry passangers without the meter running.

That would benefit people in two ways.

They would get tours run by meters.

It would be easy to spot a free taxi on the street as it would just say 0 on the meter on top of the roof.

I know.

Crazy idea smile.png

post-20091-0-55297200-1403423431_thumb.j

Wired to the meter:

FOR HIRE [green] = available

- HIRED - [red] = hired the meter is running

unilluminated or -------- [yellow] = Out of Service

Not exactly rocket science

Posted

Not exactly rocket science

True, but an on/off sign as used many places around the world would maybe be easy to tamper with, where maybe an extra meter would be a bit harder to cheat with?

Sensors in seats maybe as used elsewhere?

Seems like cabbies all over the world are trying to cheat.

Here some drivers are trying to cheat the system by running with smaller tires than approved so they get more milage on the meter and a higher price.

Years ago when sensors were implemented in the seats some drivers had a plank under seats ,where mostly drunk people at night could sit on, so the system wouldn't register a passanger and they would get a discount, and the driver just stuck the money in own pocket without telling his boss or taxsystem.

Where there is money to be made, people will always try to beat the system i guess.

Posted

Used to be no problem to go up to the departure floor and get a cab that had just dropped someone off, never had any trouble with any of them not wanting to use the meter. Or for a longer trip quoting a price before we got in as they are allowed to do, many have a card hanging on the back of the front seat with a price list.

They stopped that, so now you have to go stand in line and wait then pay extra, that is where the scam is.

The problem with your take on this- is that it's tough to come up with a system that allows just enough people to grab a taxi in departures that it doesn't booger up the entire flow of traffic through the airport. Let everyone do it, and I guarantee you that the departures area will be blocked solid every time there are more departing planes than incoming planes.

So the only fair way is to allow everybody to do it, or allow nobody to do it. One is a recipe for disaster, the other is a minor inconvenience- ya gotta go downstairs and wait in line like everyone else.

And that's not even considering taking money out of the pockets of the legal taxis- who do play by the rules and wait in line for a fare, or the 50 baht of revenue for the airport.

It's like dumping sewage into a creek. If one or two houses do it every day, no big deal. But let every home, business and hotel along the creek dump their sewage, we all see what happens.

Posted

Not exactly rocket science

True, but an on/off sign as used many places around the world would maybe be easy to tamper with, where maybe an extra meter would be a bit harder to cheat with?

Sensors in seats maybe as used elsewhere?

Seems like cabbies all over the world are trying to cheat.

Here some drivers are trying to cheat the system by running with smaller tires than approved so they get more milage on the meter and a higher price.

Years ago when sensors were implemented in the seats some drivers had a plank under seats ,where mostly drunk people at night could sit on, so the system wouldn't register a passanger and they would get a discount, and the driver just stuck the money in own pocket without telling his boss or taxsystem.

Where there is money to be made, people will always try to beat the system i guess.

Yes, but with random checks and heavy penalties for abusing the system would go a long way to solving the problem.

Posted

Used to be no problem to go up to the departure floor and get a cab that had just dropped someone off, never had any trouble with any of them not wanting to use the meter. Or for a longer trip quoting a price before we got in as they are allowed to do, many have a card hanging on the back of the front seat with a price list.

They stopped that, so now you have to go stand in line and wait then pay extra, that is where the scam is.

I agree the scam is downstairs where they sometimes don't want to turn on the meter. Not upstairs never had a problem there.

I depart and arrive at old swampy at least 25 times a year, always taking the taxi downstairs and not once has a driver refused the meter or quoted a fixed price.

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