Check-in System : Not Cute Enough

[cclub75]

(The new system is called Common Use Terminal Equipment - or CUTE - which can work at all 460 counters at the same time.)

Check-in system sputters in test

'Modern' machines spit out blank boarding passes and luggage tags, yet trial is hailed as an unqualified success

Less than three weeks before its opening, Suvarnabhumi Airport's check-in system is not yet complete. It failed to print boarding passes and baggage tags during tests in front of representatives from 23 airlines yesterday.

Still, the airlines said they happy with the overall demonstration results, saying that the system was more modern and would be less time-consuming than at Don Muang airport.

Moreover, say airport representatives, there is still ample time to correct the problems that were evident yesterday before the airport will be officially opened on September 28.

According to Sopin Daengteth, chairman of the Airline Operators Committee (AOC), which represents more than 65 airlines and associated bodies, only 23 airlines that have completed their own information technology systems participated in the testing yesterday, which was organised by Airports of Thailand (AOT), which runs the Kingdom's main airports.

...

http://www.nationmultimedia.com/2006/09/08...ss_30013059.php

[britmaveric]

Hmmm baggage/boarding pass system doesnt work???

[cclub75]

As usual, the whole story can make laugh.

-65 airlines invited for the test : 23 came yesterday, the "Others were absent because they could not yet complete their own check-in systems," she said, noting that the system was not yet ready though many airlines had started testing individually in March."

-the director says that tests started begining of the year : so in 8 months they couldn't fix it ?

-the system doesn't work, but "Still, overall, we are happy with the result,"

etc. etc. etc.

It's because we have this kind of story since 2 years, over and over, than we are not feeling confident and we don't trust whatever thai authorities can say about the new airport. That's a pitty.

[IMA_FARANG]

As usual, the whole story can make laugh.

-65 airlines invited for the test : 23 came yesterday, the "Others were absent because they could not yet complete their own check-in systems," she said, noting that the system was not yet ready though many airlines had started testing individually in March."

-the director says that tests started begining of the year : so in 8 months they couldn't fix it ?

-the system doesn't work, but "Still, overall, we are happy with the result,"

etc. etc. etc.

It's because we have this kind of story since 2 years, over and over, than we are not feeling confident and we don't trust whatever thai authorities can say about the new airport. That's a pitty.

And doesn't it make you wonder what other little glitches they will find? I was in Jeddah, Saudi Arabia when the then "new" airport in Jeddah was opened. The Saudi king was to open it officially. The day before the king was to open the airport, the computer system that operated the video displays in the entire airport crashed. Not one of the video displays was showing anything but random characters. The Saudi solution was to turn off all the video displays. Then they brought in about 200 laborers, and had them work all night to write a fictictous arrival/departure schedule on pieces of clear plastic. They then installed the plastic over the video displays. That way when the king walked by, each of the monitors showed that same schedule for the king to see. The king, and the Saudi press, saw what was an apparently fully functional video arrival/departure video monitor system. (I hope that isn't still a "state secret" in Saudi Arabia anymore.)

Oh well, it is all a big joke anyway.