webfact Posted August 12, 2015 Share Posted August 12, 2015 Chaos at Don Mueang airport as Nok Air's computer crash strands passengers for hoursBANGKOK: -- Don Muang international airport turned chaotic early this morning when hundreds of passengers could not check in for their morning flights of Nok Air after its computer crashed.The crash caused the airline’s all flights which were scheduled to depart the airport from 6.00-8.00 am to be stranded and could not take off, causing its passengers to complain of the delays.Passenger queues waiting for turns to check in at Nok Air counters since 4 am stretched longer and longer and later obstructed traffic inside the airport.Nok Air chief executive Patee Darasin was alerted of the crash and later posted on his Twitter at 8 am apologising for the inconvenience and flight delays from the computer crash, saying the problem was being fixed.At 8.30 am he tweeted again saying the problem has been fixed and the system is now back normal.He apologised again for the inconvenience, saying he wished not to see it happen but it still happened, and he felt bad about it.He said he woke up at 4 am and was very upset for what happened, adding this would serve as a reminder for Nok Air to learn and resolve in future.Nok Air later officially apologised on Twitter saying “We apologize for the computer system crash this morning and the delays especially on Mother’s Day … Really sorry about this #nokair.”.Source: http://englishnews.thaipbs.or.th/chaos-at-don-muang-airport-as-nok-airs-computer-crash-strands-passengers-for-hours -- Thai PBS 2015-08-12 Link to comment Share on other sites More sharing options...
Pattaya28 Posted August 12, 2015 Share Posted August 12, 2015 Really Really Really sorry. Compensation ?? Really Really Really sorry. And the boss woke upset Link to comment Share on other sites More sharing options...
webfact Posted August 12, 2015 Author Share Posted August 12, 2015 Nok Air to compensate affected passengers for delaysBANGKOK: -- Nok Air chief executive Patee Sarasin said today that the airline is considering compensation for passengers who were affected by its computer crash this morning that caused several flights to delay.The chief executive said the airline was gathering names of passengers affected by flight delays and they will be compensated.He expected to work out the compensation measure by tomorrow and will notify the affected passengers afterwards for compensation.Source: http://englishnews.thaipbs.or.th/nok-air-to-compensate-affected-passengers-for-delays -- Thai PBS 2015-08-12 Link to comment Share on other sites More sharing options...
Soutpeel Posted August 12, 2015 Share Posted August 12, 2015 Really Really Really sorry. Compensation ?? Really Really Really sorry. And the boss woke upset In Nok airs defence a few years ago i was booked in a Nok flexi or what ever the more expensive seats are called and they had over booked the flight and i was bumped to a normal priced seat on that flifht and they gave me a single leg credit ie a one way ticket to anywhere in Thailand on Nok So once again an all knowing TV farang expert posting crap again Link to comment Share on other sites More sharing options...
DrTuner Posted August 12, 2015 Share Posted August 12, 2015 Shouldn't try to update Windows XP on Mother's Day, all techies are out drinking. Link to comment Share on other sites More sharing options...
Jonathyan Posted August 12, 2015 Share Posted August 12, 2015 Airline comps crash all the time not just in Thailand ie Virgin and Quantas in Oz. Link to comment Share on other sites More sharing options...
sambum Posted August 12, 2015 Share Posted August 12, 2015 Really Really Really sorry. Compensation ?? Really Really Really sorry. And the boss woke upset In Nok airs defence a few years ago i was booked in a Nok flexi or what ever the more expensive seats are called and they had over booked the flight and i was bumped to a normal priced seat on that flifht and they gave me a single leg credit ie a one way ticket to anywhere in Thailand on Nok So once again an all knowing TV farang expert posting crap again Yes, and also this:- "BANGKOK: -- Nok Air chief executive Patee Sarasin said today that the airline is considering compensation for passengers who were affected by its computer crash this morning that caused several flights to delay. The chief executive said the airline was gathering names of passengers affected by flight delays and they will be compensated. He expected to work out the compensation measure by tomorrow and will notify the affected passengers afterwards for compensation." Some people just can't wait, can they? Link to comment Share on other sites More sharing options...
Misterwhisper Posted August 12, 2015 Share Posted August 12, 2015 In other news Nok Air executives announced that the company was currently negotiating the purchase of brand new check-in system software with the owner of Winthai Superstore, Miss Mam, in Bangkok's Panthip Plaza, insisting that the new system software will be "100% genuine and legitimate and work without a hitch". Link to comment Share on other sites More sharing options...
rubadub77 Posted August 12, 2015 Share Posted August 12, 2015 Chaos at Don Mueang airport? When isn't there chaos at Don Mueang airport..... Link to comment Share on other sites More sharing options...
rondii Posted August 12, 2015 Share Posted August 12, 2015 Really Really Really sorry. Compensation ?? Really Really Really sorry. And the boss woke upset In Nok airs defence a few years ago i was booked in a Nok flexi or what ever the more expensive seats are called and they had over booked the flight and i was bumped to a normal priced seat on that flifht and they gave me a single leg credit ie a one way ticket to anywhere in Thailand on NokSo once again an all knowing TV farang expert posting crap again Yes, and also this:-"BANGKOK: -- Nok Air chief executive Patee Sarasin said today that the airline is considering compensation for passengers who were affected by its computer crash this morning that caused several flights to delay. The chief executive said the airline was gathering names of passengers affected by flight delays and they will be compensated. He expected to work out the compensation measure by tomorrow and will notify the affected passengers afterwards for compensation." Some people just can't wait, can they? What? Wait? And lose a chance to trash Thais... u should know, some TV posters by now... Link to comment Share on other sites More sharing options...
delgarcon Posted August 12, 2015 Share Posted August 12, 2015 Chaos at Don Mueang airport? When isn't there chaos at Don Mueang airport..... Some of you just can't resist making unfounded remarks against all that is Thai! I use Don Mueng several times a year and have never found it to be chaotic. Even the long taxi queues disperse quickly. I remember the days of low cost travel from Luton and Gatwick, in the UK, with endless delays in high season and the only place to sleep being the floor! Don Mueng is a paradise in comparison! Link to comment Share on other sites More sharing options...
mango66 Posted August 12, 2015 Share Posted August 12, 2015 Nok Air to compensate affected passengers for delays BANGKOK: -- Nok Air chief executive Patee Sarasin said today that the airline is considering compensation for passengers who were affected by its computer crash this morning that caused several flights to delay. The chief executive said the airline was gathering names of passengers affected by flight delays and they will be compensated. He expected to work out the compensation measure by tomorrow and will notify the affected passengers afterwards for compensation. Source: http://englishnews.thaipbs.or.th/nok-air-to-compensate-affected-passengers-for-delays -- Thai PBS 2015-08-12 so means, this airline dont know names of their passengers per flight ? So means this airline is no memeber of IATA or similar, which have compensation standards ß Is this just a bush - jungle - related airline ?? No safety controls by any authority and so on ?? Link to comment Share on other sites More sharing options...
Jiggo Posted August 12, 2015 Share Posted August 12, 2015 I bet they tried the free Windows 10 upgrade..... Link to comment Share on other sites More sharing options...
rubadub77 Posted August 12, 2015 Share Posted August 12, 2015 Chaos at Don Mueang airport? When isn't there chaos at Don Mueang airport..... Some of you just can't resist making unfounded remarks against all that is Thai! I use Don Mueng several times a year and have never found it to be chaotic. Even the long taxi queues disperse quickly. I remember the days of low cost travel from Luton and Gatwick, in the UK, with endless delays in high season and the only place to sleep being the floor! Don Mueng is a paradise in comparison! Dont include me in the 'Always making unfounded remarks against all that is Thai' brigade. I happen to love living in Thailand, it's people and its way of life - I'm of the thinking I'm not from here and if I dont like it I can bugger off. I say what I say as I use Don Muaeng on a regular basis and the majority of the time when I'm there it's chaos. Link to comment Share on other sites More sharing options...
Soutpeel Posted August 12, 2015 Share Posted August 12, 2015 Nok Air to compensate affected passengers for delays BANGKOK: -- Nok Air chief executive Patee Sarasin said today that the airline is considering compensation for passengers who were affected by its computer crash this morning that caused several flights to delay. The chief executive said the airline was gathering names of passengers affected by flight delays and they will be compensated. He expected to work out the compensation measure by tomorrow and will notify the affected passengers afterwards for compensation. Source: http://englishnews.thaipbs.or.th/nok-air-to-compensate-affected-passengers-for-delays -- Thai PBS 2015-08-12 so means, this airline dont know names of their passengers per flight ?So means this airline is no memeber of IATA or similar, which have compensation standards ß Is this just a bush - jungle - related airline ?? No safety controls by any authority and so on ?? Another all knowing farang talking poo as usual, if you dont know what Nok Air is then do you even live in Thailand ? Or a 2 week Millionaire who comes over to get felt up by one of the natives Link to comment Share on other sites More sharing options...
Soutpeel Posted August 12, 2015 Share Posted August 12, 2015 Chaos at Don Mueang airport? When isn't there chaos at Don Mueang airport..... Some of you just can't resist making unfounded remarks against all that is Thai! I use Don Mueng several times a year and have never found it to be chaotic. Even the long taxi queues disperse quickly. I remember the days of low cost travel from Luton and Gatwick, in the UK, with endless delays in high season and the only place to sleep being the floor! Don Mueng is a paradise in comparison! Dont include me in the 'Always making unfounded remarks against all that is Thai' brigade. I happen to love living in Thailand, it's people and its way of life - I'm of the thinking I'm not from here and if I dont like it I can bugger off. I say what I say as I use Don Muaeng on a regular basis and the majority of the time when I'm there it's chaos. I am in and out that airport at least twice a month and can say i have ever seen chaos, ia it busy at times ? yes....chaos ? No....i Link to comment Share on other sites More sharing options...
Don Mega Posted August 12, 2015 Share Posted August 12, 2015 better the check in computer crash and not he plane. Link to comment Share on other sites More sharing options...
razer Posted August 12, 2015 Share Posted August 12, 2015 Never flew Nok Air but I make fun jabs because it sounds the same as No Care Link to comment Share on other sites More sharing options...
steven100 Posted August 12, 2015 Share Posted August 12, 2015 there's a green button on the screen which says ' activate all systems ' ..... oh no !! not the red button .... Link to comment Share on other sites More sharing options...
Rimmer Posted August 12, 2015 Share Posted August 12, 2015 Troll post removed Link to comment Share on other sites More sharing options...
mrfill Posted August 12, 2015 Share Posted August 12, 2015 Did they try switching it off and then switching it back on again? Link to comment Share on other sites More sharing options...
Jimlove Posted August 12, 2015 Share Posted August 12, 2015 Nok Air to compensate affected passengers for delays BANGKOK: -- Nok Air chief executive Patee Sarasin said today that the airline is considering compensation for passengers who were affected by its computer crash this morning that caused several flights to delay. The chief executive said the airline was gathering names of passengers affected by flight delays and they will be compensated. He expected to work out the compensation measure by tomorrow and will notify the affected passengers afterwards for compensation. Source: http://englishnews.thaipbs.or.th/nok-air-to-compensate-affected-passengers-for-delays -- Thai PBS 2015-08-12 so means, this airline dont know names of their passengers per flight ?So means this airline is no memeber of IATA or similar, which have compensation standards ß Is this just a bush - jungle - related airline ?? No safety controls by any authority and so on ?? Another all knowing farang talking poo as usual, if you dont know what Nok Air is then do you even live in Thailand ? Or a 2 week Millionaire who comes over to get felt up by one of the natives You mean a local pickpocket ... or RTP maybe ... Link to comment Share on other sites More sharing options...
chrisinth Posted August 12, 2015 Share Posted August 12, 2015 Nok Air to compensate affected passengers for delays BANGKOK: -- Nok Air chief executive Patee Sarasin said today that the airline is considering compensation for passengers who were affected by its computer crash this morning that caused several flights to delay. The chief executive said the airline was gathering names of passengers affected by flight delays and they will be compensated. He expected to work out the compensation measure by tomorrow and will notify the affected passengers afterwards for compensation. Source: http://englishnews.thaipbs.or.th/nok-air-to-compensate-affected-passengers-for-delays -- Thai PBS 2015-08-12 so means, this airline dont know names of their passengers per flight ? So means this airline is no memeber of IATA or similar, which have compensation standards ß Is this just a bush - jungle - related airline ?? No safety controls by any authority and so on ?? I would imagine the reason the flights were delayed was that they couldn't verify the passengers ID against the crashed database. That said though, there must be some sort of procedure in place for manual input? You would think anyway. Even in this technological world in which we live, survive and operate, shit sometimes happens..................... Link to comment Share on other sites More sharing options...
Whyamiandwhatamidoinghere Posted August 12, 2015 Share Posted August 12, 2015 Really Really Really sorry. Compensation ?? Really Really Really sorry. And the boss woke upset In Nok airs defence a few years ago i was booked in a Nok flexi or what ever the more expensive seats are called and they had over booked the flight and i was bumped to a normal priced seat on that flifht and they gave me a single leg credit ie a one way ticket to anywhere in Thailand on Nok So once again an all knowing TV farang expert posting crap again They gave you a one way ticket to anywhere hoping you don't come back... Link to comment Share on other sites More sharing options...
masuk Posted August 12, 2015 Share Posted August 12, 2015 Airline comps crash all the time not just in Thailand ie Virgin and Quantas in Oz. Possibly you mean QANTAS? Link to comment Share on other sites More sharing options...
Jonathyan Posted August 12, 2015 Share Posted August 12, 2015 Smart arse Link to comment Share on other sites More sharing options...
gamini Posted August 12, 2015 Share Posted August 12, 2015 Airline comps crash all the time not just in Thailand ie Virgin and Quantas in Oz. Problem with BA computer not working at Heath Row too. Nok is one of the best budget airlines. Link to comment Share on other sites More sharing options...
jacko45k Posted August 12, 2015 Share Posted August 12, 2015 Airline comps crash all the time not just in Thailand ie Virgin and Quantas in Oz. Computer crash at LHR normally every 3-4years and sadly due. Link to comment Share on other sites More sharing options...
Benmart Posted August 13, 2015 Share Posted August 13, 2015 Really Really Really sorry. Compensation ?? Really Really Really sorry. And the boss woke upset In Nok airs defence a few years ago i was booked in a Nok flexi or what ever the more expensive seats are called and they had over booked the flight and i was bumped to a normal priced seat on that flifht and they gave me a single leg credit ie a one way ticket to anywhere in Thailand on Nok So once again an all knowing TV farang expert posting crap again The last sentence soured the rest of the post. Link to comment Share on other sites More sharing options...
Soutpeel Posted August 13, 2015 Share Posted August 13, 2015 Really Really Really sorry. Compensation ?? Really Really Really sorry. And the boss woke upset In Nok airs defence a few years ago i was booked in a Nok flexi or what ever the more expensive seats are called and they had over booked the flight and i was bumped to a normal priced seat on that flifht and they gave me a single leg credit ie a one way ticket to anywhere in Thailand on NokSo once again an all knowing TV farang expert posting crap again The last sentence soured the rest of the post. Not really part of the premise of my post was state the poster was talking crap, so not soured in the least it was factual Link to comment Share on other sites More sharing options...
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