Italian Speaking Enquiry Handler

[Analytics]

We are currently expanding our Enquiry Handler Team and are looking for an Italian-speaking, motivated, confident, and hard working person to fit into their strong team. You will be responsible for providing prospective clients with detailed information about our services, addressing client queries, handling incoming/outgoing client enquiries and transferring calls to relevant departments and liaising with the Sales/Technical teams when required.

The skills required are:

• Italian Speaking
• Prior experience in a call centre or sales environment, or the desire to learn;
• Excellent IT skills;
• Excellent communication skills;
• Experience of/interested in Information Technology;
• Able to work under pressure;
• Be organised and able to work in a fast-paced environment;
• Work independently and be self-motivated;
• Professional attitude and appearance; and
• Have the ability to work well with co-workers and have a positive attitude.

A real enthusiasm and willingness to learn will also be a requirement for consideration for this position.