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We are currently expanding our Enquiry Handler Team and are looking for an Italian-speaking, motivated, confident, and hard working person to fit into their strong team. You will be responsible for providing prospective clients with detailed information about our services, addressing client queries, handling incoming/outgoing client enquiries and transferring calls to relevant departments and liaising with the Sales/Technical teams when required.

The skills required are:

  • Italian Speaking
  • Prior experience in a call centre or sales environment, or the desire to learn;
  • Excellent IT skills;
  • Excellent communication skills;
  • Experience of/interested in Information Technology;
  • Able to work under pressure;
  • Be organised and able to work in a fast-paced environment;
  • Work independently and be self-motivated;
  • Professional attitude and appearance; and
  • Have the ability to work well with co-workers and have a positive attitude.

A real enthusiasm and willingness to learn will also be a requirement for consideration for this position.

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