Problem with my Iphone 6 and an Email

[Franky Bear]

I tried to send this Email a while ago. It;s been stuck like this in my outbox since then. I have tried everything like taking the account off the phone and re installing it. Yet it is still there. it is NOT on my laptop of Ipad.

Any ideas?

[KMartinHandyman]

Open the mail in the outbox and hit send from there

[Franky Bear]

Open the mail in the outbox and hit send from there

I should have said, that doesn't work. When i tap, or swipe left or right on the message zero happens

[JHolmesJr]

video files are usually too large to email…you could try yousendit or dropbox.

[Franky Bear]

video files are usually too large to email…you could try yousendit or dropbox.

Ok...that doesn't help with this problem though mate.

[Pib]

Open the mail in the outbox and hit send from there

I should have said, that doesn't work. When i tap, or swipe left or right on the message zero happens

What happens if you do an extended continuous press (say 5 seconds) on the stuck email? Maybe a window will then open up allowing you to delete it.

[MJCM]

Maybe this helps ?

https://discussions.apple.com/thread/3993237?tstart=0

1) Put the iPhone in Airplane mode

2) Open the Mail app

3) Go to the Outbox

4) Click Edit, click the circle next to the stuck message to select it

5) Click Delete

6) Take the iPhone out of Airplane mode

7) Return to the Mail app. :-)

Edited July 27, 2016 by MJCM

[Franky Bear]

Maybe this helps ?

https://discussions.apple.com/thread/3993237?tstart=0

1) Put the iPhone in Airplane mode

2) Open the Mail app

3) Go to the Outbox

4) Click Edit, click the circle next to the stuck message to select it

5) Click Delete

6) Take the iPhone out of Airplane mode

7) Return to the Mail app. :-)

What happens if you do an extended continuous press (say 5 seconds) on the stuck email? Maybe a window will then open up allowing you to delete it.

Tried both.

Didn't work.

Thanks though gents.....

[maxtwo]

What about doing reset press and hold power and home button at same time till the apple logo appears then release.

[Ace of Pop]

D tak prob, not phone prob.Delete and re install,

[Ace of Pop]

Wife just said it cleared hers, so dont argue..

[MJCM]

D tak prob, not phone prob.Delete and re install,

What I understand the mail is stuck in the "standard" iPhone email app, and unfortunately you can't delete that app and re-install that one.

Edit: I think you mean delete the account in the email app and create it again ? That is absolutely worth a try.

Edited July 28, 2016 by MJCM

[Ace of Pop]

To be fair, a Dtak man in the Truck fixed it, in about 3 mins. She has I phone 6+,we piddled about for hours. Mine is same phone but on TRUE-H, no probs.....Cant be any more helpful, sorry.

[JHolmesJr]

If you log into your email via a computer, the mail should be reflected in your drafts folder….why not try to log in via a laptop and delete it from there?

[MJCM]

If you log into your email via a computer, the mail should be reflected in your drafts folder….why not try to log in via a laptop and delete it from there?

Good one, but 1 flaw. He already clicked send and thus it has (should have) already been moved from Draft -> Outbox, but again absolutely worth checking.

[Franky Bear]

I've tried everything you guys have suggested and thr <deleted> is still there.


I'll go into an Apple store in HK and get it fixed.

Chhers for the help

[seedy]

Post containing a commercial link removed

[Kailung]

try other apps.. other email gmail hotmail... or use online drives (e.g. google drive) u can upload ur videos or documents and then share it with other users