3bb vs ais fiber vs true online ( fttx)

[Pib]

6 hours ago, touch said:

 

I had been checking the DNS servers, because the DNS from AIS seem to have problem and noticed the IP address in the router 184.82.xxx.xxx and then checked the real IP on Whats my real IP and it's the same. Seems like they've disabled the CGNAT.

If you are on a Pro plan it comes with a public IP address which I guess means you are not behind their CGNAT and the IP address shown in the router would be the same as you public IP address which is the 184 series right now.

 

Are you on a Pro plan or a regular/home plan?

[touch]

I'm on a regular home plan. Before the night between the 6th and 7th I had the same IPs in Router and on the public IP. AIS had previously assured me I wasn't behind a CGNAT. 

When I switched to AIS Fibre about a year ago I had the same speed problem. It took them about 2 weeks to fix and the NOC guy said it was a routing problem. This time it seems to have taken exactly 2 weeks as well. I'm hoping I get a callback as promised so that I can ask where the problem was. 

[Pib]

Sounds like they may have taken you from behind the CGNAT (as you've said) and just set you up like a Pro plan (minus the cost) with public IP in hopes of fixing your speed problem.   

[Pib]

Regarding the Speedof.me speed tester (supposedly a single thread tester), back in this thread around 9 Sep 17 give or  take a few days I bemoaned how I simply couldn't get the Speedof.me tester to work properly on my computer/with my AIS Fibre 200/50 plan (or my previous 100/10 plan) as it would almost always "truncate/clip/cap" my speed results to approx 20Mb speed to Singapore.  It was like I was hitting a 20Mb speed glass ceiling....couldn't break through it.

 

Had seen other posts from folks in this thread or other related threads talking the same issue with Speedof.me.   Singapore is the only place Speedof.me tests to from Thailand as it automatically chooses the closest test server...a person can not pick a server.  But the server location is not the issue; instead it must be Speedof.me programming/how it interfaces with your browser.   None of the numerous other speed testers like testmy.net, speedtest.net, Nperf.com, etc., gave me truncated results like Speedof.me did.

 

Well, I think I have finally figured out how to make Speedof.me (the full version) to work properly when using the Chrome browser, but does not work with Edge or IE even after deleting/clearing cookies as I still get the 20Mb speed capping when using IE or Edge.

 

What I do is "first" go the Lite/Mobile version at speedof.me/m/,  run the speed test which for at least the last two days has always worked properly for me---that is, not giving truncated/clipped/capped at around 20Mb download or upload speed.   Then from its menu in the upper left hand corner I select "View Full Site" which takes you to the full/desktop version of Speedof.me.  Start the the test and my results are "not" truncated.    But if I start with the Full version first and then go to the mobile version my results are truncated. 

 

See the Mobile and Full test results below to Singapore....no truncating/capping/clipping of the results when using Chrome....I'm getting around 100Mb download speed and 60Mb upload speed to Singapore at this minute in the day....none of this Speedof.me "hit a 20Mb speed ceiling" stuff.

 

Don't know why doing this method seems to make the Full version  work properly in Chrome (at least for me), but for IE or Edge it doesn't work.  It may be how the program sets it cookie....I just don't know.   Speedof.me is a nice tester "visually" but since it don't allow you to pick the test server location (instead it just tests to its nearest server), I see that as a big drawback.

 

Mobile Version

 

 

Full/Desktop Version

 

 

 

 

[Pib]

And more playing around with Speedof.me to prevent inaccurate results is I just need to go to the speedof.me/m/ Lite site first...I "do not" need to run a test using the Lite version first but just immediately from the Lite menu select "View Full Site" which takes you to the full/desktop version just as if you had entered Speedof.me directly into your browser.  Then run the Full Site version and get accurate results (i.e., no truncating/capping/clipping).  This method works with Chrome but not with IE or Edge based on my testing. 

 

 Just FYI in case you also experience strange (really low) results when using Speedof.me.

[Pib]

AIS Fibre 200/50 zipping along pretty good right now according to testmy.net download tests to Singapore and San Francisco a little before 1pm 

 

To Singapore

 

To Singapore

 

 

To San Francisco

 

To San Francisco

 

 

 

 

 

 

[JPDiaz85]

Hi, guys. I've been having internet upload speed issues since last Saturday and it seems they (True) are clueless as to what the problem might be. They asked me to give them a week to figure out what's going on. Just came across this post and was wondering if anyone else here is having any issues with their upload speeds with True's fiber optic service. My upload speed keeps decreasing the farther away I am from the server I am testing the speed with (using Speednet). Really frustrating

[RedCardinal]

On 9/21/2017 at 1:00 PM, Pib said:

AIS Fibre 200/50 zipping along pretty good

Hey Pib - what package are you on?  Is this there Power4 package or did you get 200/50 with another package?

 

Their Power 4 package is 1999.  True Online offering 200/50 for 1399.  I have both True and AIS in house in a load-balancing set-up, and AIS always outperforms, but I wonder if AIS will have to respond to True's pricing with some discounts.

 

As someone who's been here more than 10 years, I have to day it's amazing to see the progress from the only available option when I came here first which was Cat CDMA dongle... For anyone who thinks Internet access here is crap, spare a thought for what it was like just 10 short years ago!

[Pib]

It's the Power4 package 200/50 which includes the 100 or so IPTV channels + the 30 or so "Platinum TV channels add-on,"  unlimited data SIM (6Mb speed), and free Wifi.  So, that Bt1,999/mo includes 4 products: internet, premium TV, SIM, and Wifi.     The Platinum TV add-on which includes HBO/Cinemax channels plus other premium channels (30 or so premium channels) goes for Bt899 if adding it on to a basic internet package.   

 

The 200/50 speed plan is only in their Power4 package right now.   Their other home packages like HomePlus, HomeBroadband, HomePremium,  and PowerPro does not offer the 200/50 speed but various other speeds and add-ons.

 

Now, if we could remove the Bt899 Platinum TV channels add-on from the Power4 200/50 package, we would basically have a Power3 package at Bt1,100/month.  I made up the package so  we can compared to the True plan you mentioned.

 

The TrueOnline 200/50 plan at Bt1,399/mo you reference is basically the same as the Power3 package I created above because the True 200/50 plan does not come with an premium movie/TV channels as part of the Bt1,399 price.  It just comes with the standard 100 or so IPTV channels...basically free to air type channels just like the AIS IPTV channels.  So, the True plan is really more expensive.   

 

And if you wanted to add some premium movies/TV channels to equate to the AIS Platinum TV add-on you would have to add-on either the Gold or Platinum TV add-on.  The Gold add-on would raise the price of True 200/50 plan to Bt2,699/mo...the Platinum add-on would raise the price to Bt3,099.   Result: the AIS Power4 package is really a lot cheaper when a person makes adjustment trying to make an apple-to-apples comparison.

 

I expect the reason AIS Fibre does not offer the 200/50 plan as a standalone plan is because they feel it's a speed a lot of people would want and therefore they are using it as a "worm on a hook" to get people hooked on their AIS Mobile side of the house with the included SIM and on their expanding TV services.   They are basically creating a bunch of different packages to catch as many fish as possible.

 

By the way, I notice TrueOnline revamped their website over the last few weeks, now includes English language webpages again, and I like how you can easily select different add-ons to various package to see what you monthly price will be.  Yeap, BIG IMPROVEMENT.   Over the last 5 years or so their English language webpages/online advertising really went down hill...pretty much Thai language with only a few English words thrown-in...and Google Translate could offer little help since their website advertising was graphics-based versus text-based.  But their new website is a big step in the right direction to reverse that trend of advertising predominately in Thai language.

 

I was with TrueOnline DOCSIS for around 5 years until AIS Fibre came to my moobaan.  During those 5 years with True, their uptime was north of 99.9%....can't complain about uptime like that.  But their international speeds could have been better.  However, even AIS Fibre's international speeds are going down...probably because they are adding on a lot of new customers.   And if TrueOnline had come out with lower and competitive high speed plan prices before AIS Fibre arrived my moobaan I could very well still be with TrueOnline.   It was around 6 months after I switched to AIS that TrueOnline made a big drop in the prices of their high speed plans--surely due to the competition from 3BB and AIS.

 

Yeap, when comparing the different packages/plans/etc., offered by different ISP's a person needs to try to view them from an apples-to-apples standpoint.   

 

 

 

 

 

[RedCardinal]

23 hours ago, Pib said:

Yeap, when comparing the different packages/plans/etc., offered by different ISP's a person needs to try to view them from an apples-to-apples standpoint.   

The problem is that they are all moving towards these bundles, and in some cases users are only interested in 1 or 2 services.  For me the new SIM with data and free WiFi are of no interest.  The TV is only for the missus.  

 

I'd much rather stick to AIS over True (right now I have both), but there's definitely a gap with AIS packages for something with basic TV and very high speed broadband.  I also wish they provided public IPv4 with higher packages.  Pricing for "Pro" packages is daft IMO.

[Pib]

Based on my crossfeed with 2 or 3 folks who got AIS Pro over the last year, the Pro plan didn't really provided any additional international speed over the Home plans.   

 

And I hear you about the "packaging" which often includes things a person don't want/need.   For me I usually avoid packages which lump internet, TV, mobile, etc., into one package because it can limit your flexibility.   However, since my current 1 year contract with AIS Fibre was over allowing me to upgrade or downgrade in speed, replacing my TrueVisions Platinum TV package (I'm True free now) with the AIS Platinum TV package, and needing a data SIM for a 10" tablet the AIS Power4 package was just what I needed and came out at just the right time.  The free Wifi means close to zero for me since 4G/3G provides coverage in many, many more places than Wifi does which is normally around malls. 

 

After almost a decade in Thailand this time around this is the first time I've taken an internet/TV/mobile/Wifi "package" type deal since it all lined-up good for me in terms of what I needed and at the right price.   And the wife and I still have our separate DTAC mobile phone plans with plenty of data....my DTAC plan serves as my backup home internet....if AIS Fibre goes down I just turn-on my phone hotspot.    

 

 

 

 

 

 

[TallGuyJohninBKK]

I was out and around today, and am pretty sure I saw a billboard from TOT advertising 1000 MBps (1GB) fiber to the home. I have no idea how they're pricing that, or if they can really delivery what they promise (which I doubt). But it just shows that the race is continuing, and the other providers will feel the pressure to up their respective games.

[Pib]

Did it look like below snapshot from the TOT website?   On their website they have advertised fiber speeds up to 1000Mb for a while in below snapshot but I never could fine it listed when you go to the page that provides more info/cost on their various plans....on their detailed page they only list a speed up to 200Mb.

 

Even True use to advertise a 1000Mb speed plan for Bt20K/mo along with their other lower speed plans but around 6 months ago they stopped listing their 1000Mb plan although I expect they still have it if you want it and can afford it....now the highest speed plan they advertise on their website is up to 300Mb.

 

 

[TallGuyJohninBKK]

11 minutes ago, Pib said:

Did it look like below snapshot from the TOT website?   On their website they have advertised fiber speeds up to 1000Mb for a while in below snapshot but I never could fine it listed when you go to the page that provides more info/cost on their various plans....on their detailed page they only list a speed up to 200Mb.

 

Even True use to advertise a 1000Mb speed plan for Bt20K/mo along with their other lower speed plans but around 6 months ago they stopped listing their 1000Mb plan although I expect they still have it if you want it and can afford it....now the highest speed plan they advertise on their website is up to 300Mb.

 

 

 

Yes... I believe I saw a banner like that when I was passing by one of TOT's regional headquarters buildings in BKK today. But like you, when I went to the TOT website, the only actual plan offerings I could find were the ones that topped out at 200/80 Mbps...

 

[dr_lucas]

On 9/10/2017 at 6:24 PM, Pib said:

I've been with AIS Fibre now for around 14 months and it's my feeling the international speed "beyond Singapore" has decreased if using "single" thread testers.

No wonder, after all the heavy marketing you are doing for AIS fiber here. 

 

On 9/10/2017 at 8:15 PM, Pib said:

Since all the servers are in LA and assuming AIS Fibre is using the same routing to LA for any server, then I can only assume it's a local bandwidth congestion on the "LA end" for some of those servers even though they are located in the same city/close to each other....and even though they say they have plenty of bandwidth/they will never be the chokepoint.

 

Yeap, can make your head hurt.

 

 

 

 

Actually they do not use the same routing and you do not need to assume, just run a tracert or better just use visual route and test.

http://www.visualroute.com/download.html

 

By the way, I am not a big fan of of testmy.net benchmarks because they are limited to very specific locations/servers and in many cases do not properly represent the connection speeds to that country/location.

For example, when testing UK servers, single-threaded, you may get quite low speeds usually from Thailand using networks that go through CAT IIG or TOT IIG, but not on networks that go through True TIG (such as True corporate customers).

Moreover, if you try downloading files on a single-threaded connection directly from UK-based servers, you may get much better speeds than testmy.

Examples:

http://mirror.sucs.swan.ac.uk/pub/linux/debian-cdimage/current-live/source/tar/debian-live-9.1.0-source-cinnamon.tar

http://mozart.ee.ic.ac.uk/ubuntu/17.10/ubuntu-17.10-desktop-amd64.iso

 

The above 2 examples are just 2 linux distributions (large files) that I googled to be able to do a proper single threaded speed check.

You can google for more linux mirrors in other countries as usually the servers storing them are well connected organizations/academies/universities etc.

 

Edited October 26, 2017 by dr_lucas

[manchega]

I am using a business ais connection at the moment through a client.  I am vpn to another client in the states, I am getting speed test 35.34 MBps download to a server. My question is why is my update of 300 MB taking more than 10 s?  it took closer to 1 hour for that to download before I installed.

 

I just don't understand it.

[manchega]

On 9/21/2017 at 8:56 PM, JPDiaz85 said:

Hi, guys. I've been having internet upload speed issues since last Saturday and it seems they (True) are clueless as to what the problem might be. They asked me to give them a week to figure out what's going on. Just came across this post and was wondering if anyone else here is having any issues with their upload speeds with True's fiber optic service. My upload speed keeps decreasing the farther away I am from the server I am testing the speed with (using Speednet). Really frustrating

oh yes, and download

[Pib]

Regarding AIS Fibre's "current" international speed "in my case",  I will share a response I recently sent to another TV poster who asked me some questions about international speeds offered by different Thai ISP, such as AIS Fibre.  Below is a partial quote:

 

Quote

 

You never know what your "international" speed will turn out to be when signing up with a Thai Internet Service Provider (ISP) such as AIS Fibre, 3BB, True, etc.   All the ISPs try to guarantee speedwise is "domestic/inside Thailand" speed.  They do not guarantee any minimum level of international speed....they do not say how fast your international speed will be any speed package.   Now some  ISPs may offer an "international speed boost" type add-on for a couple hundred extra baht per month (AIS does not but I've heard 3BB does) which is suppose to give you better international speed...the ISP will not say how much better...just say better which could be a little bit to may be a lot or something in-between.

 

Say you sign-up for a 100Mb download speed plan then that means you will get 100Mb domestic speed, but the international speed will be something less than that.   The international speed on the average to various international sites may be 50Mb, maybe 30Mb, maybe 5Mb, maybe (you fill in this blank).  Now you may get 100Mb speed  to Singapore...although Singapore is an international site, Thailand and Singapore have special "peering" connection between each other which greatly speeds things up.

 

I switched from True DOCSIS/Cable  to AIS Fibre July 16...started with AIS Fibre's 50Mb plan...then upgraded to their 100Mb plan...then this year on 4 Sep 17 I upgraded to their 200Mb plan.....and my international speed was still very good to great like the many international speed  results I have shared here on ThaiVisa.    However, in late Sep 17 my international speeds to the US/EU dropped way off from what I've been use to (Singapore speed still very good)....and domestic speed still 200Mb.   

 

Where I use to get in the balllpark of 100Mb speed to the U.S. west coast; I now only get 10 to 30Mb...maybe a little higher sometimes to the U.S. west coast.  I did a speedtest after writing previous sentence to San Francisco...got 38Mb where I use to consistently get around 100Mb.  However, my domestic speed/in-Thailand speed is still 200Mb.   About the same time I experienced this drop-off in international speed I began to see other posters like on Pantip and a few on ThaiVisa complaining about a significant decrease of their AIS Fibre international speed. 

 

I have been bitching to AIS ever since/following up weekly about what happened to my international speed as it went from great to so-so.   Their response is they don't guarantee any international speed and my international speed looks fine/normal to them.

 

It looks fine to them because I expect due to AIS Fibre's rapid growth/increase in customers and now having a pretty good IPTV package which includes things like HBO channels their "international gateway" server which are critical to good international speed have become overloaded and/or AIS Fibre has intentionally cut back on international bandwidth they buy.   Plus the AIS Playbox (i.e., their name for the Android box they provide) has probably resulted in more people using it to do international video streaming which use more of AIS's international bandwidth.

 

Additionally , beginning 1 Aug 17 AIS began to separate their IPTV service from the basic internet service by setting up a separate business unit to manage IPTV service which could very well be part of the reason of the international bandwidth change.  AIS Fibre also switched many, maybe all, of it customers from it's 49.xxxx series IP servers to some new 184.xxxx series IP servers...maybe these new servers have less international bandwidth.

 

Summary: I have zero issues with AIS Fibre right now other than their international bandwidth is not nearly as good as it use to be (at least for me)....it changed around late Sep for me.  Their service has been extremely reliable since Jul 16 when I first signed up with them.   I'm sure other AIS customers are experiencing the same recent rolloff in international speed but just haven't noticed it or don't want to talk/complain about it since the international speed is still more than good enough for international video streaming and fairly fast downloads....it's just not as good as it use to be.

 

 

[Pib]

1 hour ago, manchega said:

I am using a business ais connection at the moment through a client.  I am vpn to another client in the states, I am getting speed test 35.34 MBps download to a server. My question is why is my update of 300 MB taking more than 10 s?  it took closer to 1 hour for that to download before I installed.

 

I just don't understand it.

Where you are say you are getting 35.34MBps (Bytes) which means MegaBytes vs Megabits....notice the difference as to whether it's a upper or lower case "b".    35MB (Bytes)would equal 280Mb (bits)  If getting 280Mb speed I expect you would probably need to be on a very pricey 1Gb speed plan.

 

Anyway, I'm going to assume you mean 35.34Mbps (bits) which is equal to 4.417MBps (Bytes).   So, for a 300MB file to download it would take around 68 seconds to download if the download speed of 35.34Mb speed was maintained throughout the entire download period which is probably not going to happen depending on the server you are downloading from. 

 

A person can get widely  different speed results between using a speedtester that only tests for 15 to 30 seconds to a server specifically setup for speedtesting compared to downloading a large file from some file server to a different location or just limits the amount of bandwidth/speed it allows per connection/per file download.

Edited October 27, 2017 by Pib

[muratremix]

19:19 koh samui

 

200/100 3bb fiber :)

Of course, keep in mind, these speeds are thanks to 3BB MITM (man in the middle -- hidden proxy server) server to keep record of online activity (or IT crimes)

 

 

 

 

Tests done via 5ghz AC wifi connection near router.

 

 

Edited October 27, 2017 by muratremix

[dr_lucas]

I stopped trusting nperf when it showed me that I have a 250Mbit download speed today. I know for a fact that it's 200Mbit.

Oh, and how do you know 3bb is using a transparent proxy? My tests showed that only TRUE does (for home bb packages), but no other major company.

What do you see when you go here: http://amibehindaproxy.com/ and here: http://www.lagado.com/proxy-test

 

Edited October 27, 2017 by dr_lucas

[touch]

On ais Fibre 50/10 both your links says. I'm behind a proxy

[dr_lucas]

Thanks, good to know AIS does that crap now too, it didn't as far I can remember when I tested it in the past.

As for 3bb - just checked 3bb 200/100 fiber and it doesn't show any transparent proxy.

[Pib]

2 hours ago, dr_lucas said:

I stopped trusting nperf when it showed me that I have a 250Mbit download speed today. I know for a fact that it's 200Mbit.

Oh, and how do you know 3bb is using a transparent proxy? My tests showed that only TRUE does (for home bb packages), but no other major company.

What do you see when you go here: http://amibehindaproxy.com/ and here: http://www.lagado.com/proxy-test

 

 

Using those sites shows my AIS 200/50 is "not" behind any proxy server for my IPv4 or IPv6 connection.

 

 

 

 

[touch]

Just to add to the confusion.

I just checked the Proxy checking links again, and I'm not behind a proxy now.

I'm wondering if it might have been if they (AIS) are trying different solutions to get my international speed up to normal.

The have already taken me off the CGNAT and I can see that they are changing my IP more often than usual. I've talked with NOC several times and they say that it's a routing issue and that they are trying to fix it. Haven't said why it's a problem with the routing though.

As it is I've got widely differing speeds to LA, between 6 and 36 mbits down on my 50/10 package. Usually it averages out at around 15-20 mbits. At the moment I get 22.6 with TestMy.net.

Anyway, NOT behind a proxy as of now.

 

[muratremix]

Mitm proxy is not same as transparent proxy used in true online. 3bb uses middle server for tcp ports 80 and 443. They record everything you say (lese majeste?)


Sent from my iPhone using Thaivisa Connect

[Pib]

Just to add to the confusion.
I just checked the Proxy checking links again, and I'm not behind a proxy now.
I'm wondering if it might have been if they (AIS) are trying different solutions to get my international speed up to normal.
The have already taken me off the CGNAT and I can see that they are changing my IP more often than usual. I've talked with NOC several times and they say that it's a routing issue and that they are trying to fix it. Haven't said why it's a problem with the routing though.
As it is I've got widely differing speeds to LA, between 6 and 36 mbits down on my 50/10 package. Usually it averages out at around 15-20 mbits. At the moment I get 22.6 with TestMy.net.
Anyway, NOT behind a proxy as of now.
 

Glad to hear I'm not the only AIS Fibre customer who has experienced a large decrease in international speed. I too am no longer behind their CGNAT..now have a public IP address but it did not help with the international speed issue.

[TallGuyJohninBKK]

16 hours ago, dr_lucas said:

 My tests showed that only TRUE does (for home bb packages), but no other major company.

What do you see when you go here: http://amibehindaproxy.com/ and here: http://www.lagado.com/proxy-test

 

I got NEGATIVE results on both of those tests when checked with my 3BB fiber connection, as in, no proxy detected (that's run with a router-based PPTP connection).

 

I also did the following additional test on the Lagado site for hidden proxies, and it also came back negative:

 

Quote

Sometimes a proxy will be deliberately hidden so it won't be exposed by this test. In this case you can use the Cache Test to expose stealthed transparent proxy caches.

 

Edited October 28, 2017 by TallGuyJohninBKK

[dr_lucas]

2 hours ago, muratremix said:

Mitm proxy is not same as transparent proxy used in true online. 3bb uses middle server for tcp ports 80 and 443. They record everything you say (lese majeste?)

Yes, TRUE is using a caching & sometimes traffic-shaping transparent proxy.

How can you determine 3bb uses MITM proxy? And how does MITM proxy affect performance in general and performance of your nperf speedtest? What makes you think they record everything? (recording SSL doesn't seem feasible, btw)

Edited October 28, 2017 by dr_lucas

[muratremix]

Yes, TRUE is using a caching & sometimes traffic-shaping transparent proxy.
How can you determine 3bb uses MITM proxy? And how does MITM proxy affect performance in general and performance of your nperf speedtest? What makes you think they record everything? (recording SSL doesn't seem feasible, btw)

I confirmed it using tcptraceroute
Or mtr in tcp mode and using port 80 and 443

It does not reduce browsing speed like true transparent proxy but your online activity is recorded.


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