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I want to share files between W10 laptop and W7 laptop but access denied.


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Posted (edited)

I have been researching this problem for hours. I have a network set up between my two laptops and I can see the folders on each PC's laptop, after enabling sharing but I cannot open them as access is denied.

 

I have tried all the standard solutions. Password access disabled, all other forms of access enabled in the advanced sharing centers of both PCs – in fact, I have been through about ten websites that are suggesting solutions to this problem but nothing works. I have even accessed the folders via the D-Link router website, and temporarily turned off the firewall, but no success.

 

I have a USB storage disk connected directly to the USB port on the router and it opens fine on both pc's.

 

It does seem that a great many people have been experiencing the same problem – a few have solved it by all manner of nefarious means, including messing with the registry, but many, like me are unable to crack this.

 

Just wondering if anyone has some across a simple fix, or do we have to wait for an update from M/S to solve this?


Thanks, guys.

 

 

Mobi

 

 

Edited by Mobi
Posted

Yes, and yes. I've really done all the obvious things, plus some not so obvious. 

 

I've looked through some pretty serious help sites including w10 forums, and another M/s sponsored site. Many people have this problem - not just me. 

Seems like it's a glitch

Posted

cable and/or wifi I can and do use both depending on where the laptops are located.

I think the problem lies in the internet protocol.

 

I'm using IPv4, but the windows experts say I have to use IPv6. I think it will be a big hassle to change this...

Posted (edited)
6 hours ago, Mobi said:

cable and/or wifi I can and do use both depending on where the laptops are located.

I think the problem lies in the internet protocol.

 

I'm using IPv4, but the windows experts say I have to use IPv6. I think it will be a big hassle to change this...

 

In fact you've probably already got IPV6 set by default in addition to IPV4. If not, no big deal to set it.

 

http://www.sevenforums.com/network-sharing/64831-homegroup-ipv6-absolutely-required-2.html?s=975cee4dc1bfb07243a83245ae103c06

https://support.microsoft.com/en-us/kb/983276

http://www.howtogeek.com/school/windows-network-sharing/lesson5/all/

http://www.windowscentral.com/how-setup-and-manage-windows-10-homegroup-local-network

 

Be sure the computers on the Home network, add them to Homegroup, go into the Homegroup settings & share everything, go into the Advance settings and turn on most everything, share the folders w/ Homegroup . . . and you should be good. Some rebooting of computers and router after changing a bunch of settings is often helpful.

 

 

Edited by JSixpack
Posted

If the 2 PC's can see the shared folders on each other then it isn't a networking issue. Certainly you don't need to worry about ipv6.

 

My guess would be an issue with NTFS permissions. Go to the Security tab in the folder properties and make sure that the appropriate permissions are given to the user that needs to have share access.

 

Also make sure that when entering the share user name that you include the domain.

 

To access PC-A from PC-B where the user name is John you need to use the following credentials

 

User name: PC-A\John

Password: xxxxx

Posted

Windows Networking can be unpredictable at times.  I routinely network my desktop and notebook computers (via a direct Ethernet connection) to keep the data in synch and as a secondary backup.  Sometimes they simply cannot find each other.  Reboot and they can.  Sometimes, like for the OP,  they find each other and display each other's shared folders, but cannot access files.  Reboot and they can.  Go figure.  I wish the OP luck in getting it to work.

Posted
2 hours ago, thedemon said:

If the 2 PC's can see the shared folders on each other then it isn't a networking issue. Certainly you don't need to worry about ipv6.

 

My guess would be an issue with NTFS permissions. Go to the Security tab in the folder properties and make sure that the appropriate permissions are given to the user that needs to have share access.

 

Also make sure that when entering the share user name that you include the domain.

 

To access PC-A from PC-B where the user name is John you need to use the following credentials

 

User name: PC-A\John

Password: xxxxx

 

 

Thanks for this.

I have already gone through the name and password process for both PC's, and I am no longer asked for them when trying to access files., but I am still denied access, with a message saying I do not have permission etc. etc., and to contact my network administrator, which is me....

 

I have been through the security tab on the folder and it allows all users, and all permissions for  all people have been activated. I have looked at sharing and advanced sharing in the folder properties and all seems fine, as far as I can tell. I have spent a long time looking at all the options, but can't work out what, if anything needs doing.

 

J six Pack , thanks for your suggestions.

 

I already looked carefully at all the links you posted yesterday. Both PC's are listed in the homegroup on both PCs (don't forget I can see the folders but can't open them), and I have been into advanced sharing and ticked all the boxes to allow everything to be accessed and shared.

 

If it's nothing to do with internet protocol (to change to IPv6  will entail reconfiguring my router and all the devices which use it, and I I am not confident enough to do this), then I am in my second day on this issue and really can't afford to spend any more time, so I guess I have to give up unless anyone has any new ideas.

 

Thanks for the help

Posted
43 minutes ago, Chicog said:

Just use the shared disk on your router and save yourself the headaches.

 

I have a 16TB Drobo connected to mine.

 

I would, but it takes ages to copy anything onto it. I was going to use it as a backup for my files, but I reckon it will take a week to backup (about 800 GB). It's pretty useless, unless I copy data onto to it by using my laptop USB ports and then connect it to the router USB port.

 

Anybody know why it's so slow and is there anything I can do about it the speed of copying? I guess it's down to my internet speed? (supposedly around d/l 15mbps )

Posted
1 hour ago, Mobi said:

I have already gone through the name and password process for both PC's, and I am no longer asked for them when trying to access files., but I am still denied access, with a message saying I do not have permission etc. etc., and to contact my network administrator, which is me....

I have been through the security tab on the folder and it allows all users, and all permissions for  all people have been activated. I have looked at sharing and advanced sharing in the folder properties and all seems fine, as far as I can tell. I have spent a long time looking at all the options, but can't work out what, if anything needs doing.

I already looked carefully at all the links you posted yesterday. Both PC's are listed in the homegroup on both PCs (don't forget I can see the folders but can't open them), and I have been into advanced sharing and ticked all the boxes to allow everything to be accessed and shared.

 

If you are using Windows Homegroup then you dont need to input any usernames or passwords. Nor do you need to touch the security settings at all. This is the whole point of using Homegroups.

 

Follow the "dummies" link again. Use the Homegroup troubleshooter to reset all permissions and users to the default. Then find the folders you want to share in Windows Explorer and set them to "share with Homegroup". It does work perfectly and requires NO manual configuration at all, of any type. If you are making manual adjustments other than selecting which folders to share then you are doing it wrong.

 

In a domestic situation using Windows 7 or above there is rarely any need to use networking at all: just use Homegroups.

Posted
21 minutes ago, Mobi said:

Anybody know why it's so slow and is there anything I can do about it the speed of copying? I guess it's down to my internet speed? (supposedly around d/l 15mbps )

 

It has nothing to do with your internet speed as the data transfer is entirely local.

 

Copying to a USB stick on a router will be slow because:

 

1. The stick and socket are probably USB 2 which is very slow anyway.

and

2. Your network is probably only 100Mbs, and you wont get the full speed over it anyway. Also if you are using wifi rather than an ethernet cable.

 

To improve the speed, buy a gigabit router with a USB3 socket, use a USB3 stick and ensure that your PC has a gigabit network card which is set to gigabit speed.

Posted

The router is brand new, (D-Link DSL 2544N, ) as is the disc, (WD 1terabyte) and both are USB 3.

I am using ethernet cables. (cat 6)

 

The speed is completely useless for even copying a file of a few hundred MB.

The disk shows up on my DSL network. Am I doing anything wrong?

Posted (edited)

I started from scratch. Left the home groups on both PCs and started again. Tried to follow the dummies link as best I could and set up the home groups again but the link is hopelessly out of date. None of the screens and options quoted are available on my W7 or W10 laptops.

(see below from the dummies link  - clearly old versions)

 

"In the Homegroup window, click the Change Network Location link, and click the Yes button in the pane that appears on the right.

When you first connect to a wireless network, Windows assumes it’s a public network, perhaps at a coffee shop. Naturally, Windows also assumes you don’t want anybody to snoop through your computer, so it leaves your PC “undiscoverable.” That means nobody can find it on the network, and, you won’t be able to find anybody else’s computer.

Choosing Yes, shown here, tells Windows that you’re on a private network where you want to share things like files and printers.

 

 

Click Yes to make your wireless network private and allow sharing.

The above screen does not exist in this form on either of my laptops

 

I am on a private network and I have opted to share folders etc as per instructed - I can see the folders on the second PC but still cannot open them.

 

I give up!!!

 

Edited by Mobi
add something
Posted
5 hours ago, Mobi said:

The above screen does not exist in this form on either of my laptops

 

That is an older presentation, but not hugely old. The current screens are not very different.

 

Have you run the Homegroup troubleshooter? That usually fixes most Homegroup problems.

 

I suspect that something you have done with the permissions previously is causing the problem. Try sharing another folder not previously shared and see what happens. Are the various public folders on both machines accessible correctly on the other? Another thing to try would be to set the permissions to "stop sharing", then restart the PC and try to share with the homegroup again.

 

Posted
7 hours ago, Mobi said:

The router is brand new, (D-Link DSL 2544N, ) as is the disc, (WD 1terabyte) and both are USB 3.

I am using ethernet cables. (cat 6)

 

The speed is completely useless for even copying a file of a few hundred MB.

The disk shows up on my DSL network. Am I doing anything wrong?

 

Well, that sounds OK and it should be working fairly fast. But the spec I'm looking at gives that D-Link as being USB2 not 3. Even so it should not be as slow as you describe.

Posted
4 hours ago, KittenKong said:

 

That is an older presentation, but not hugely old. The current screens are not very different.

 

Have you run the Homegroup troubleshooter? That usually fixes most Homegroup problems.

 

I suspect that something you have done with the permissions previously is causing the problem. Try sharing another folder not previously shared and see what happens. Are the various public folders on both machines accessible correctly on the other? Another thing to try would be to set the permissions to "stop sharing", then restart the PC and try to share with the homegroup again.

 

 

Yes, I have run the Homegroup troubleshooter.

 

Yes, I have gone back to square one and started all over with everything set back to default positions.

 

Yes, I have re-stared both PCs many times at different stages.

 

I have gone over and over  but nothing works - just the folders to share but will not open.

 

I did see something a couple of days ago on one of the official M/S forums (the ones they link you to in their help windows) where many others were having similar problems with W10 homegroups  and the  experts were suggesting using 'guest' internet network, as a way around what seems to be a glitch.

 

I really do appreciate all your suggestions, but it is time to call a halt. It has been taking over my life.

 

Thank you

 

 

 

Posted
4 hours ago, KittenKong said:

 

Well, that sounds OK and it should be working fairly fast. But the spec I'm looking at gives that D-Link as being USB2 not 3. Even so it should not be as slow as you describe.

 

 

yeah, I just found out too. I thought it was usb 3 because the port is blue, but as you say, it is only usb2. Bit of a con really.

 

I can't imagine why it's so slow - useless for backing up large files. Oh well, I'll just have to do do it another way.

Posted (edited)
On 10/31/2016 at 7:41 AM, Mobi said:

I would, but it takes ages to copy anything onto it. I was going to use it as a backup for my files, but I reckon it will take a week to backup (about 800 GB). It's pretty useless, unless I copy data onto to it by using my laptop USB ports and then connect it to the router USB port.

 

Anybody know why it's so slow and is there anything I can do about it the speed of copying? I guess it's down to my internet speed? (supposedly around d/l 15mbps )


800Gb is a lot of data to copy, I would suggest you do it over USB 3.0 from PC to disk, thereafter you can just do incremental backups over your network connection.

 

By the way what Network speed are we talking about? 802.11n? 802.11ac?

Edited by Chicog
Posted
1 hour ago, Chicog said:


800Gb is a lot of data to copy, I would suggest you do it over USB 3.0 from PC to disk, thereafter you can just do incremental backups over your network connection.

 

By the way what Network speed are we talking about? 802.11n? 802.11ac?

 

The website states: 

 

With integrated ADSL2/2+ supporting up to 24Mbps download speed, firewall protection, Quality of Service (QoS), 802.11n Dual Band Wireless LAN and 4 Gigabit switch ports, this router provides all the functions that a home or small office needs to establish a secure and high-speed link to the outside world. You can even connect a USB printer or storage drive and share it.
 

What is 80211n?

 

I had already decided to copy on USB 3 on my laptop, and do the incrementals on the router... exactly as you suggested. Thanks

Posted
Quote

IEEE 802.11 is a set of media access control (MAC) and physical layer (PHY) specifications for implementing wireless local area network (WLAN) computer communication in the 900 MHz and 2.4, 3.6, 5, and 60 GHz frequency bands. 

 

802.11ac Routers and USB adapters are freely available in the market.

You need both the router and an adapter at the PC end to get the benefit.

If you are using a typical 802.11n setup, by upgrading to 802.11ac, you can usually get eight-ten times the speed.

 

 

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