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Posted

I checked-in online for both myself and my partner using the same Booking Reference. The THAI website states that we are checked-in. I then clicked on Manage My booking and then iCheck-in. It produces a page with my boarding pass (barcode etc),  but not my partner's. His name appears on the second page but it states "this is not a boarding pass" for his name. Retried this several times and using the E-Ticket method, but same result - no boarding pass for him. Anyone else have this problem - only one boarding pass with one name for two pax booked on the same Booking Reference? Is there some system glitch?

Posted

Which airline?

 

I have booked for me and GF in the past and booking under my name, when I do the online check in it usually prints both boarding passes, i.e. 2 pages, without prompting. I found that on most airlines.

 

Is there an option to 'email boarding pass in .pdf'? Maybe that will be different.

 

Otherwise, give the airline customer service a call

  • 1 month later...
Posted

Airline: THAI (as in Thai Airways). There was a glitch. Haven't flown since I posted. Online boarding pass issuance is pretty pointless in my experience, unless you're flying Economy.

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