janclaes47 Posted July 16, 2017 Share Posted July 16, 2017 (edited) As of Noon today I'm unable to connect to Thaivisa unread content without a VPN. I'm on 3BB ADSL, doesn't matter which VPN server I select, as long as I'm not in Thailand. It seems to be possible to connect when going to the home page first and from there to the forums, but not if I click the bookmarked Unread content.. Entering "unread content" worked always well, and still works well if I make use of a VPN. Without VPN With vpn Edited July 16, 2017 by janclaes47 Link to comment Share on other sites More sharing options...
janclaes47 Posted July 16, 2017 Author Share Posted July 16, 2017 Since nobody bothers to repond, however i thought this forum was called SUPPORT, I will update myself. I experienced the same problem with several other webpages. On other forums some threads would open and others give the same result as what this thread is about. The problem is with the Google DNS servers. When using the native 3bb dns no problem, when using Google DNS problem returns right away. Link to comment Share on other sites More sharing options...
Pib Posted July 16, 2017 Share Posted July 16, 2017 I'm on AIS Fibre in Bangkok using Win 10 Pro and use Google DNS servers versus whatever DNS AIS Fibre uses....and I'm not having any problem connecting to ThaiVisa. Link to comment Share on other sites More sharing options...
janclaes47 Posted July 16, 2017 Author Share Posted July 16, 2017 6 minutes ago, Pib said: I'm on AIS Fibre in Bangkok using Win 10 Pro and use Google DNS servers versus whatever DNS AIS Fibre uses....and I'm not having any problem connecting to ThaiVisa. Good to hear, but as stated in the OP, I also have only problems with certain links like the unread content. The same happens on other forums and webpages. Some threads will open and others not. Those that don't open with Google DNS enabled will open when I switch to the 3BB generic DNS servers, or when I use a VPN, which I assume means that I then use the DNS servers from the VPN. Link to comment Share on other sites More sharing options...
travelalone Posted July 16, 2017 Share Posted July 16, 2017 I'm also on 3BB and having some problems with some webpages outside of Thailand. Here it also started at noon. So the problem must be with the 3BB internet line. Link to comment Share on other sites More sharing options...
Maestro Posted July 20, 2017 Share Posted July 20, 2017 On 16/07/2017 at 3:24 PM, janclaes47 said: ...i thought this forum was called SUPPORT... This forum is, in fact, called Forum Support Desk, ie where members help each other with problems related to the use of the Thaivisa forum. Your problem is not specific to the Thaivisa forum, as you stated yourself, but related to the DNS settings on your computer, wherefore it would have been better placed in the forum https://www.thaivisa.com/forum/forum/17-it-and-computers/. However, as you have seen in the meantime, members have nevertheless replied to your post here. Link to comment Share on other sites More sharing options...
Pib Posted July 21, 2017 Share Posted July 21, 2017 On 7/16/2017 at 9:20 PM, janclaes47 said: Good to hear, but as stated in the OP, I also have only problems with certain links like the unread content. The same happens on other forums and webpages. Some threads will open and others not. Those that don't open with Google DNS enabled will open when I switch to the 3BB generic DNS servers, or when I use a VPN, which I assume means that I then use the DNS servers from the VPN. Yes, you could be using whatever DNS server your VPN is using. But my experience with VPN services is they do not automatically use a different DNS from what you use or your ISP uses. Your DNS service continues to be used UNLESS you manually enter a different DNS service into the VPN "app" or VPN manual settings.,..or the VPN app has a setting named something along the lines of "Stop DNS Leak." And by selecting that setting all you are really doing is allowing the VPN to use a certain DNS....like the PureVPN app....when enabling their Stop DNS Leak setting you are enabling use of Google DNS. Link to comment Share on other sites More sharing options...
janclaes47 Posted July 21, 2017 Author Share Posted July 21, 2017 2 minutes ago, Pib said: Yes, you could be using whatever DNS server your VPN is using. But my experience with VPN services is they do not automatically use a different DNS from what you use or your ISP uses. Your DNS service continues to be used UNLESS you manually enter a different DNS service into the VPN "app" or VPN manual settings.,..or the VPN app has a setting named something along the lines of "Stop DNS Leak." And by selecting that setting all you are really doing is allowing the VPN to use a certain DNS....like the PureVPN app....when enabling their Stop DNS Leak setting you are enabling use of Google DNS. That is strange, because with Google DNS set in my router, 2 different VPN services work around the issue. I have indeed in 1 of the VPN's a stop dns leak setting enabled, but I don't know which DNS server they use. I think if they would use the Google DNS server it would not cure the problem. Link to comment Share on other sites More sharing options...
poohy Posted July 24, 2017 Share Posted July 24, 2017 On 7/21/2017 at 2:30 AM, Maestro said: This forum is, in fact, called Forum Support Desk, ie where members help each other with problems related to the use of the Thaivisa forum. Your problem is not specific to the Thaivisa forum, as you stated yourself, but related to the DNS settings on your computer, wherefore it would have been better placed in the forum https://www.thaivisa.com/forum/forum/17-it-and-computers/. However, as you have seen in the meantime, members have nevertheless replied to your post here. So there is no dedicated forum support then ? To me a "support desk is someone from the company eg TV answering the questions, i was obviously wrong! Link to comment Share on other sites More sharing options...
Maestro Posted July 26, 2017 Share Posted July 26, 2017 From the header of the forum "Form support desk": Quote Forum support desk If you have technical problems or general questions how to use the forum, please post here or email us at support[at]thaivisa.com As you may have noticed during your ten years of membership so far, questions posted in this forum get replies from the membership at large. If no reply helps the OP solve his problem or get the required answer, an email to the support team at the indicated address is advisable. If you are a member of other discussion forums you will probably find that they work in a similar way. Link to comment Share on other sites More sharing options...
poohy Posted July 30, 2017 Share Posted July 30, 2017 On 7/27/2017 at 1:20 AM, Maestro said: From the header of the forum "Form support desk": As you may have noticed during your ten years of membership so far, questions posted in this forum get replies from the membership at large. If no reply helps the OP solve his problem or get the required answer, an email to the support team at the indicated address is advisable. If you are a member of other discussion forums you will probably find that they work in a similar way. well thank you!! And yes 10 years ago this was a "fun forum" Link to comment Share on other sites More sharing options...
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