Customer Service Executive

[TPC]

DEPARTMENT:   Client Success Team

REPORTING INTO (Job Title):   Client Success Manager

EMPLOYMENT TYPE:   Full Time

JOB DESCRIPTION

We are looking for a Customer Service Executive to join our team in central Bangkok. Positions are open to both Thai or Foreign applicants.

Our goal is to combine the personal touch with technology to deliver customers the best property purchasing experience possible. The position requires candidates to follow up with consumers making property enquires, completing a needs assessment and booking in appointments. All the work will be completed over email and the telephone.

Responsibilities

·       Respond to consumers making property enquires

·       Complete a needs assessment per client

·       Maintain clear notes and update details on company CRM

·       Work closely with the client management and support teams to deliver an effective service

·       Hitting daily service KPI’s

Requirements

·       Thai or Foreign nationals

·       Minimum 1 years’ experience in telesales, call center or client support

·       Effective listener and communicator

·       Professional written and telephone manner

·       Enjoy speaking to customers and supporting their needs to find a new home

·       Well organized and the ability to show initiative to problem solve

Package

·       Competitive salary

·       Commissions

Location

·       Central Bangkok, Sukhumvit, 20 meters from BTS

[markothailand]

Hello,

 

Which email address can I send my resume to? I am interested in the position and would like to discuss this further with you.

 

Thank you.

[TPC]

please send to [email protected]

[accord25]

Is this position still available?