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The law is there because the market was unfair for the merchants. The merchant is not allowed to charge the fee to the consumer, so most consumers do not know about the payment card fee that the merchant has to pay, and definitely do not care. On the contrary, if the consumer can pick between paying with a card that has 0% cashback or 3% cashback, guess what card they will use? But this cashback is taken directly from the merchant, which probably has to pay >5% for this transaction, compared to 0% had the consumer paid with cash, but VISA/MasterCard have crafted their agreements so that merchant must sell at same price, regardless of payment method. And now that payment cards are ubiquitous, VISA and MasterCard can just raise their interchange fees as they like, because there is effectively no competition, and the consumer won’t care. Only merchants gets squeezed. So that is why we had to pass this law. Personally though, I think it would have been better if the interchange fee was paid by the consumer, because then the consumer would suddenly have an interest in finding the card with the lowest (total) fees, and there would then be real competition between the various payment card providers in lowering their fees. That is how capitalism is supposed to work!

Using wallet app in other countries for public transport works fine, see e.g. Transport for London. I think it is just yet another stupid policy move, like 7-Eleven not accepting PromptPay or Thai debit cards (except UOB).

It makes it simpler, because you can have most of your cards always with you on the phone (a shame that Thai banks do not support ApplePay, likewise with Rabbit or the MRT card). You can often also add your boarding pass, tickets, and other things to your “wallet app”, for example in Japan you can also add a travel card to your wallet app, top it up via the wallet app, and then just tap your phone when using public transport. They even have an “express mode” so you won’t have to activate your phone first, just put it near the sensor, and you’re done. For payment cards though, the main advantage, apart from not having to bring the proper physical card with you is, that it never asks for PIN. A regular contactless payment card will ask for PIN either when amount is above a certain threshold, or if you haven’t used the PIN in a while.

They do accept debit cards, just not from Thai banks, with the exception of UOB.

The problem is not cashless per se, it’s how they go about it. There is nothing preventing BOT / TAT from doing a “Thai payment app” where you add your debit/credit card, and then it allows you to scan QR codes with the funds being taken from your payment card. The problem is that if you are American, there will be a 3-5% fee for taking the funds from your payment card, and I believe to get a payment agreement with VISA/MasterCard, they have made it so that this fee must not be charged to the owner of the card. This is of course what is f’ed up — in Europe we have introduced legislation that cap the payment card interchange fees to 0.11% for debit cards and 0.13% for credit cards. This means that in many European countries you can use your payment card everywhere, and I really mean everywhere!

I am from a country with such law, we introduced it forty years ago or so, after the introduction of the first payment card which made some people worry they would soon be unable to pay with their cash. But today we have amended the law, because cash can be a problem in many situations, for example self-service kiosks etc. do not need to accept cash, nor do businesses after (I think) around 22:00, and businesses in “remote areas” (for example a gas station) can apply for an exemption. Furthermore, today it is actually illegal for a business to accept payment in cash if it is above a certain threshold (about 100,000 baht), though this has to do with AML and therefore not really comparable to the other amendments (which is more about security or practicality). Though my point simply is, some countries do have these laws, but they are from another time, and are likely to change, so I don’t see such law being introduced today (in Thailand, or anywhere else).

They have a minimum purchase requirement when paying with card (wallet app). They waived the fee during COVID, but unfortunately re-instated it about a year ago. But Family Mart, BigC / BigC Mini, TOPS, etc. all take cards / NFC / wallet apps w/o minimum payments. So does most shops at the mall, Central Department Store, Robinson, and larger restaurants. You can almost assume that if the place take VISA/MasterCard, they have a reader that does NFC and thus also support GooglePay and the other wallet apps.

I was asked whether it was a requirement that funds only be sent to accounts abroad bearing the sender’s name, i.e. repatriating funds rather than paying a 3rd party abroad. Though having now looked again at their interface and terms, I see no requirement that funds only be sent to yourself, and it might also be difficult for them to enforce. Anyway, for your case, sending money to yourself, as long as it is less than 1.5M baht and in one of their 38 supported currencies, it should work fine.

It is in my name, and the process (adding it via iBanking) did require manual approval, so it wouldn’t surprise me, if they only allow accounts in your own name by default. I btw noticed while checking my iBanking that the 1.5M baht limit is explicitly mentioned. I can’t get to the “Add New Account” screen at the moment (to see if there are any requirements mentioned), as apparently this functionality is only available within office hours on bank days.

You need a phone with a selfie camera. I think you are conflating the phone’s biometrics with the new face scan requirements. For the bank’s face scan, you need to have previously visited the branch, where they will take your photo, and when you use the app, they compare the live video from your selfie camera with the photo on record. It may even give you instructions such as “smile and show teeth” or “blink 3 times”. How easily the recognition can be fooled, I do not know, but it should prevent someone who obtains your phone + passcode to empty your accounts.

Kasikorn does not require it (for foreigners). I don’t like the face scan either, nor the daily limits, or limits per transaction. But presumably they have introduced all this stuff because a lot of citizens are just not very literate and just give their phone + passcode to strangers that can then steal their money (without this face scan requirement). I recently asked a Thai how they managed to log into LINE from their friend’s phone, and the reply was that there’s a guy that help them with all their phone issues. Probably this is quite normal, and probably these “computer wizards” get a lot of sensitive data that would allow them to steal a lot of funds…

They will convert on-the-fly, so you can keep your balance in GBP but still use it for THB purchases or in ATMs.

Right, China is hardly doing this covertly. And even without plans to invade Taiwan (and risk getting all their USD frozen, as we saw with Russia after their invasion of Ukraine), there is increasing tension between the U.S. and China, so it’s not really that surprising, that China wants less exposure to USD, and for them, gold is probably the second best thing.

Price of water is based on consumption, so there is no fixed price, and building will pay one bill to the provincial water authority for all of the building’s consumption, i.e. including common areas, and it’s then up to the building to try to split this bill. I tried to calculate a “fair price” for our co-owners and ended up with 25 baht per unit.

Some shops may also have additional fees when buying/selling. Granted, I asked about jewellery, and for this there was a design fee when buying and a “melting fee” when selling, though I also asked about the bullions, and apparently the price shown on their digital display was only for members, I didn’t bother asking what it required to become a member because it just seemed like gold in Thailand is a way to extract money from financial illiterate people…

You might get a better rate for higher amounts. I did about 12 million with Bangkok Bank and got a rate 0.75% worse than the ECB rate for the same day, which is the mid-market rate, so no bank (even Revolut) would actually give me the ECB rate. But as others have pointed out, you are in the mercy of Thai financial institutions, because THB cannot be sent abroad, so your best option is to check which Thai bank will give you the best rate.

Here is what Bangkok Bank have told me: If you transfer more than one million abroad, you need to go to the branch with paperwork (source of funds) and those have to be approved centrally (so this may take a few hours to complete because of the central approval step). If you transfer less than one million it is “personal expenses” and you can do this yourself via iBanking (desktop), though not mBanking (phone app). I have the mBanking app and I do not see an option to do international transfers. I also have iBanking and here I do have an option to do a new international transfer, but it require that you first add the account you want to transfer money to, then wait 1-2 days for Bangkok Bank to approve it, and now you can do transfers to this account. I did add my home country bank account and if I select “New Intl. Transfer”. My transfer limit is stated in foreign currency, but it amounts to just short of 1.5 million THB, so that might be the actual limit for what is considered “personal expenses”. I have done one international transfer from Bangkok Bank, the fee was 1,250 baht and they gave me an exchange rate 0.75% below mid-market rate.

I can now confirm that indeed, there is a bell! I was there around 21:45 and it seemed empty, but at the counter there is a hotel-style bell that you can ring, and someone comes out to help you. I also asked about the “VAT Refund for Tourists” app that they advertize, and which I had previously downloaded only to fail at entering my “VAT Invoice ID” — turns out that this only works with a subset of VAT receipts.

I have an international flight departing shortly after midnight from CNX. I also have a few items bought in Thailand under the VAT Refund scheme, so was planning to get back the VAT. But what time does the VAT Refund Office at CNX close? I can’t seem to find any information whatsoever about this office, only a map in the Thailand VRT app.

That video is a bit misleading, as they only put 20 bills in each stack. Normally you put 100 bills in a stack and that makes the stack slightly smaller than my iPhone 15 Pro (regular size). So carrying $20K in cash is roughly the same as carrying two extra mobile phones.

I have been told (by a bank) that it is generally best to select “Shared”. The reason is that if you select to pay all the fees, the receiving bank has to pass back information to the sending bank, and may have to do a second transfer for any fees that might not have initially been covered, so there might be additional expenses associated with this.

I have seen all of the following problems: Dried out P-traps Lack of wax seal under toilet Septic tank not having been cleaned for years Septic tank intake pipes near condo window without any air admittance valves (so fumes would exit from these pipes) Wrongly connected pipes, like bathroom ventilation pipe connected to the septic tank venting pipe system Bad seals on venting pipes (in Thailand plumbing is often just put together with a bit of silicone) It seems to be a common problem. I once had a yoga class where sewage smell made its entry, and the Thai teacher said “like this everywhere in Thailand”.

Most people in Thailand have a handful of accounts with different banks, so it’s not like banks are refusing new customers. They are refusing to give cheap credit, but that’s often for the customer’s own good, unfortunately though the Thais then turn to loan sharks or other dodgy finance options. Is that what you mean by everyone being underserved? I would say it’s really the government underserving the population by not being serious about cracking down on loan sharks and dodgy finance options. This problem will not be solved by virtual banks.

The “trick” is to just put it in the budget, rather than propose some extra expense for something specific. I got several bigger projects approved indirectly via the budget and we now have more service of our equipment plus yearly deep cleaning including windows, etc. Things are fairly cheap in Thailand, but it’s also easy to overpay, especially if you go for companies that have English speaking staff. There are also expenses like electricity consumption that can be looked into, I got our power consumption reduced significantly by switching everything to LED.