Got messages from Bangkok and Krungsri banks saying go in with passport and bankbook. BB knew why I was there, took a photo and showed me how it works on my mobile. Krungsri said they already had my photo (they take it every time I get a new bankbook) and didn't know why I wanted it on my mobile app??? Said I could do it myself. Checked app and only thing I can see is on introduction page and that won't let me use my camera?
10/10 Bangkok Bank! 0/10 Krungsri! Incidentally tried to do facial recognition on NatWest as they are encouraging it but can't get it to accept my photo.
All very hit and miss!