I'm sorry - where does it say on my post that there are many reports from SCB staff ?? I have looked and can't see it. Are you just making up posts now?
Read it again and don't just assume.
It was a fairly safe presumption, not an assumption, based on your posting the following, referring to "they" on a thread about SCB...
"They are currently offering 1.95 fixed for 2,3, or 4 years with book. Maybe shift to that one. ????
I don't like the online accounts due to the many bad stories you hear regarding bank employees".
Who else would you have been reasonably referring to?...
Then, in the same paragraph, you indicate your dislike of the staff, you didn't mention any other bank.
Read your post again.