What sold me was taking my package to them, they saw immediately that I had the wrong pictures. As we don't name and shame, I won't say exactly which shop screwed me. When I had them taken, I specifically asked for US photos, and they gave me two that obviously weren't the ones we usually give to immigration. Turned out they were UK photos. That meant I would have wasted all the time shipping to the US, just to have it sent back. WELL worth using the service.