Frenchman seeks help from Pattaya police over cold "assault" case and cold pizza!

 

 

A French man and his Thai wife who claimed assault at a Jomtien pizza restaurant have revisited Pattaya police after their case went as cold as the pizza.

 

Nanthawan Edel, 56, and her husband Henri Gabriel Elfgang, 71, said that they went to have beer and pizza at a restaurant on November 26th. The pizza came cold and they asked for it to be heated through properly. 

 

When it came again and was still not cooked they said they were leaving and would not pay for the pizza just for what they had consumed.

 

The restaurant pressed them to pay in full and an argument ensued in which it was claimed that Monsieur Elfgang was attacked by staff. His finger was broken as he suffered a serious injury.

 

 

They went to the police but nothing has happened for three months so yesterday with a lawyer they appealed to station chief Apichai Krobpetch to look into the matter.

 

A new officer was assigned to speed things up and a date of March 1-3 was set for a resolution in the matter after witness statements are gathered. 

 

Siamchon News reporting said that the restaurant was well known though as is customary in such cases it was not named. 

 

 

 

 

 

More of the same.....possibly if they were tourists, it may have been different.

I would never send anything back,if you are lucky they

will only spit on it,best to walk out straight away.

 

So a cold case the Police thought they had seen the back

of,3 months later and they are going to collect witness 

statements, good luck with that.

regards Worgeordie

If it wasn't the guy who had started the physical altercation, then what happened is unacceptable, and, the assaulter/s should be charged.

 

But, sadly, I don't agree that it is okay that one should just walk out without paying in such circumstances. I mean, of course there have been times that I found the food at a restaurant below-par for some reason, both in Thailand and elsewhere; but I always paid. Just don't go that place again; and, if you don't feel lazy, post some negative reviews in relevant Web sites.

 

 

They said they would only pay for what they ate.  That is a bit vague. Did they eat 1/2 the pizza and then say it was cold? Or did they mean they ate some other foods and would only pay for them?

Sounds like a Ruby Club on Soi 6 encounter? ?

Seems the approach of the police was we wait till this couple goes back to Europe case solved.

14 hours ago, ChrisY1 said:

More of the same.....possibly if they were tourists, it may have been different.

I think many tourist incidents are given a show of action initially, then the tourists go home and the case goes cold. One can rely on the police for inactivity.

the best thing he can do is tell us the exact  located of this pizza place and i would certainly not go there. vote with your feet.

But, sadly, I don't agree that it is okay that one should just walk out without paying in such circumstances. I mean, of course there have been times that I found the food at a restaurant below-par for some reason, both in Thailand and elsewhere; but I always paid. Just don't go that place again; and, if you don't feel lazy, post some negative reviews in relevant Web sites.

 

 

i think hes right to only pay for what they eat, however ive been down this road many times in the past with the Thais, arguing over a few baht. when you put it all in per portion, it really is just not worth the hassle. pay up move on and get on with enjoying your life. i know easier said than done.

Whilst he could not post directly on the incident if he names the restaurant, he could mention it in Trip Adviser or any of the other social media platforms that host reviews and achieve a measure of disclosure.

Tell us where is this pizza place.

"The customer is always right" is long gone. Here if you complain you are a trouble maker. It is no wonder good businesses cannot be established here. 

 

3 minutes ago, wvavin said:

Tell us where is this pizza place.

So I can avoid it

you complain about your food and get beaten up.

 

some of these thai's are very nasty people 

15 minutes ago, punchjudy said:

you complain about your food and get beaten up.

 

some of these thai's are very nasty people 

It wasnt a complaint about the food , it is an issue about not paying for the food 

  17 hours ago, Jonathan Fairfield said:

the restaurant was well known though as is customary in such cases it was not named. 

 

sure we all understand that, theirs nothing stopping the OP from posting the location, we can work the rest out i would not be going there.

I am never going to that restaurant again, as I dont know where that restaurant is , I will never go to any restaurant in Thailand that sells pizza again , I am boycotting pizza in Thailand

17 hours ago, ChrisY1 said:

More of the same.....possibly if they were tourists, it may have been different.

Death comes to mind ........

This sad story reminds me of a personal experience i had in the land of fake smiles. Initially i was overcharged at a restaurant so explained it was an error on the restaurants part. I was punched so went to the Tourist Police to tell them i was physically assaulted. After a tedious 2 hour explanation of the event the Tourist Police advised they were not to visit the perpetrator at his restaurant as it was breakfast morning time and a visit from the Police would not look good in front of the restaurateurs customers. After hearing that lame sack of BS I walked out and later went on Tripadvisor, facebook and google reviews and let other potential victims the whereabouts, name and location of the establishment to avoid.

My visit to the Chiang Mai Tourist Police was not only an insult to my intelligence but a total waste of time.

I was made to feel i was a nuisance and was disturbing all other parties involved. 

I would like to name the restaurant now in my post but fear there is some weird BS Thai law that would somehow invoke me into deep complex Thai Face saving legal  issues. 

7 minutes ago, SpeakeasyThai said:

This sad story reminds me of a personal experience i had in the land of fake smiles.

Where was this ?

And was it simply a case of over-charging or was there other issues ?

11 minutes ago, sanemax said:

Where was this ?

And was it simply a case of over-charging or was there other issues ?

In Chiang Mai.  Located near Yellow Bar ... the place is named Bamb** Cafe and has a Bamboo style  frontage.

It was an issue of simply  being over charged. I did observe prior to being served the male waitor appeared erratic and was dancing around the restaurant. At first i presumed he was happy but now realise he could have been Yabbered up to his eye balls. 

Life is too short. Don’t sweat the small stuff. Peace 

17 hours ago, worgeordie said:

I would never send anything back,if you are lucky they

will only spit on it,best to walk out straight away.

 

So a cold case the Police thought they had seen the back

of,3 months later and they are going to collect witness 

statements, good luck with that.

regards Worgeordie

Agreed. My friend is a chef and he says he seen that happen a million times when people complain or send food back. Never send it back

17 hours ago, worgeordie said:

I would never send anything back,if you are lucky they

will only spit on it,best to walk out straight away.

 

So a cold case the Police thought they had seen the back

of,3 months later and they are going to collect witness 

statements, good luck with that.

regards Worgeordie

Agree 100%. Never send food back. If I don't like it, I don't eat it. Just don't return to restaurant again.

2 hours ago, Classic Ray said:

Whilst he could not post directly on the incident if he names the restaurant, he could mention it in Trip Adviser or any of the other social media platforms that host reviews and achieve a measure of disclosure.

I will mention directly..They can stick there law in there ass. Robbing people and being protected lol. It's there moto.here. With a non reforming leader and a non existent police force..He put another on the case lol. The other clown should have been fired.

3 hours ago, jacko45k said:

I think many tourist incidents are given a show of action initially, then the tourists go home and the case goes cold. One can rely on the police for inactivity.

Reforms needed desperately 

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1 hour ago, cmrichsw said:

"The customer is always right" is long gone. Here if you complain you are a trouble maker. It is no wonder good businesses cannot be established here. 

 

prime example 

I joined a new gym..It just opened on Naklua road Naklua. 2  story grd flr 2 air cons and 2 ceiling fans. Upstairs heavy weights room no ventilation not 1 fan in sight. They advertise air conditioned but the Serb owner and his Thai lovely decided to turn it up to 28 degrees. This aircon is for a ep sq condo lol.  Even turned to 24 will struggle. Huge room  sweat box..Once l confronted the Thai she said people get sick lol. More like you get sick paying the electric. Also people will get sick from heat exhaustion. She did give a full refund on the grounds I was a trouble maker I have trained hundreds of people been to school qualified..These people can't do business. Not in there nature in Pattaya.

2 hours ago, Classic Ray said:

Whilst he could not post directly on the incident if he names the restaurant, he could mention it in Trip Adviser or any of the other social media platforms that host reviews and achieve a measure of disclosure.

Burn them on Trip advisor it comes up like a gem in Google key words