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In brief, my son's British passport expired last month, and I had forgotten to renew it.

The application process says up to 11 weeks, and we have flights booked to the UK in early April, so I went for the "Emergency Travel document" option on the website.

 

When trying to complete this application process, (after entering April flight dates), the application ends with a message "if you're not traveling for 6 weeks or more, you can get a full validity passport.... " This is contradictory with the actual (stated) full passport delivery of 11 weeks.? A bit frustrating, and the email reply I received from the HMPO office wasn't clear also. Any advice, please?

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