NT TOT E-Bill Bar Code Missing

[doctormann]

Just received my monthly e-bill from NT TOT.

The e-bills normally have a QR Code and Bar Code that can be scanned by my TTB  Bank app for the purpose of paying the outstanding balance.

This month, both QR and Bar Codes are missing from the bill!

Furthermore, if I go onto the NT TOT internet site, there seems to be no outstanding balance.

This is odd.  Do we not have to pay, this month, and maybe pay for two months' balance next month?

 

No point in taking the bill to 7-11 as they will have nothing to scan either! 

 

Anyone know what's going on?

[doctormann]

OK, ignore my last post.

I checked with my bank and it seems that, for whatever reason, two payments to NT TOT were made last month.

As the monthly amounts are usually the same I effectively have nothing to pay this month so the zero balance is correct.

[worgeordie]

Why you paid for 2 months ... TOT ,you pay after you have used it, NT you pay before

you use it,  so you paid for TOT last month and NT the month to come, 

regards worgeordie

[Crossy]

6 hours ago, worgeordie said:

Why you paid for 2 months ... TOT ,you pay after you have used it, NT you pay before

you use it,  so you paid for TOT last month and NT the month to come, 

regards worgeordie

 

Interesting.

 

That possibly explains why my last bill had an outstanding balance, I just assumed I had forgotten to pay it the previous month.

[doctormann]

I think probably just finger trouble on my part when using the TTB app.

Anyway, zero balance at the moment  so I'll see if things look normal next month.

 

TOT merged with National Telecomm - or something like that - so they are now the same company, I think.  My e-bill has NT on the header but says TOT on the actual statement.  Only slightly confusing!