stament Posted June 6, 2022 Share Posted June 6, 2022 I have an SCB Promprcard Mastercard which is supposed to be a debit card. However, when I try to buy things online - e.g. airline tickets and other subscriptions it always seems to decline. Starting to think it's not a true debit card like my UK debit card and hence retailers decline it. Does anyone else have any issues with online payments using this or similar cards. Starting to think I might need a Thai credit card. I have a UK one but I want to use my Thai account as the transaftions are in THB. Thanks in advance. Link to comment Share on other sites More sharing options...
MJCM Posted June 6, 2022 Share Posted June 6, 2022 Do you have the SCB App? Check if ONLINE payments are disabled! 1 1 Link to comment Share on other sites More sharing options...
stament Posted June 6, 2022 Author Share Posted June 6, 2022 Thanks @MJCM for the swift response. How do you access the above screen in the app please as I can't see it in settings. Link to comment Share on other sites More sharing options...
MJCM Posted June 6, 2022 Share Posted June 6, 2022 (edited) Main Screen bottom left, Icon next to Home Icon click that (looks like a bankbook) - In the screen that follows, scroll down, until you see Debit & Atm Cards click that - In the screen that follows, click services Edited June 6, 2022 by MJCM Link to comment Share on other sites More sharing options...
Tony M Posted June 6, 2022 Share Posted June 6, 2022 I had a similar problem. I went to my local SCB to complain. They put me on the phone with their head office in Bangkok, and I was told that they had started using new security software, and I had not asked for it to be enabled. I informed them that I was unaware of any new security software as they had not informed me. They apologised, and enabled it while I was on the phone. Link to comment Share on other sites More sharing options...
stament Posted June 7, 2022 Author Share Posted June 7, 2022 Many thanks both, I will go into the branch as I get this message on my app. Link to comment Share on other sites More sharing options...
MJCM Posted June 7, 2022 Share Posted June 7, 2022 (edited) Goto Settings, Manage Account - 1st - See if your Debit card is listed! 2nd - If not, try add account and see if you can add your Debit Card else, visit branch as you said already ???? Edited June 7, 2022 by MJCM Added else Link to comment Share on other sites More sharing options...
ChaiyaTH Posted June 7, 2022 Share Posted June 7, 2022 Need to be enabled for global/only payments usually. Bad idea to use overseas regardless as of also paying with another currency but that's another subject. Link to comment Share on other sites More sharing options...
stament Posted June 7, 2022 Author Share Posted June 7, 2022 1 hour ago, MJCM said: Goto Settings, Manage Account - 1st - See if your Debit card is listed! 2nd - If not, try add account and see if you can add your Debit Card else, visit branch as you said already ???? Thanks, went into the branch. I was falsely under the impression that the clerk had previously added it for me. All done, now just need to test it. Many thanks Link to comment Share on other sites More sharing options...
stament Posted June 7, 2022 Author Share Posted June 7, 2022 59 minutes ago, ChaiyaTH said: Need to be enabled for global/only payments usually. Bad idea to use overseas regardless as of also paying with another currency but that's another subject. exactly why I wanted to use my THB card not my GBP one. Link to comment Share on other sites More sharing options...
VocalNeal Posted June 7, 2022 Share Posted June 7, 2022 (edited) 3 hours ago, stament said: However, when I try to buy things online - e.g. airline tickets and other subscriptions it always seems to decline. Get a Planet SCB card? Yes it is a prepaid card but... Edited June 7, 2022 by VocalNeal Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now