brian2dk Posted August 24, 2022 Share Posted August 24, 2022 Hi all. I try to register online for TM30 registration as new user. But I stuck at the section “register at”, where not allow us to fill in anything and select. Even though I have fill up all the info and document attached. Just pending that column lead to fail submission of the registration as new user. Any help and any one facing this issue? I did try with chrome and internet explorer, all same issue with that portion. Seeking for help urgently with thanks. for property location at Phuket. best regards, Brian Link to comment Share on other sites More sharing options...
brian2dk Posted August 24, 2022 Author Share Posted August 24, 2022 Hope to get a reply and I try to find from others post but no info about the registration. Urgent help. Thanks Link to comment Share on other sites More sharing options...
DrJack54 Posted August 24, 2022 Share Posted August 24, 2022 24 minutes ago, brian2dk said: Hope to get a reply and I try to find from others post but no info about the registration. Urgent help. Thanks Our man @ubonjoe will give you best advice. 2 Link to comment Share on other sites More sharing options...
problemfarang Posted August 24, 2022 Share Posted August 24, 2022 Their website freeze sometimes. Use the mobile app. I did it. Its so easy and tkes like 5 min to do and less document then website. Search for ^section 38^ its a blue app Good luck Link to comment Share on other sites More sharing options...
brian2dk Posted August 25, 2022 Author Share Posted August 25, 2022 8 hours ago, problemfarang said: Their website freeze sometimes. Use the mobile app. I did it. Its so easy and tkes like 5 min to do and less document then website. Search for ^section 38^ its a blue app Hi @problemfarangthanks for info. I did try with Google play and IOS, both not available for the section 38. Can help to counter check with App Store with screenshot? Perhaps no available for new user? Please advise for those also encounter this before. @ubonjoelooking for your advise if any. Thanks in advance. brian Link to comment Share on other sites More sharing options...
FriendlyFarang Posted August 25, 2022 Share Posted August 25, 2022 1 hour ago, brian2dk said: Hi @problemfarangthanks for info. I did try with Google play and IOS, both not available for the section 38. I think you need to change your app store region to Thailand 2 Link to comment Share on other sites More sharing options...
Yorkshire Tea Posted August 25, 2022 Share Posted August 25, 2022 Try here for the section38 app https://play.google.com/store/apps/details?id=th.go.immigration.section38&hl=en&gl=US 1 Link to comment Share on other sites More sharing options...
brian2dk Posted August 25, 2022 Author Share Posted August 25, 2022 20 minutes ago, Yorkshire Tea said: Try here for the section38 app https://play.google.com/store/apps/details?id=th.go.immigration.section38&hl=en&gl=US Thank you. I manage to find it too but the install button is not available to download the apps. The download button is not visible. Link to comment Share on other sites More sharing options...
Yorkshire Tea Posted August 25, 2022 Share Posted August 25, 2022 56 minutes ago, brian2dk said: Thank you. I manage to find it too but the install button is not available to download the apps. The download button is not visible. I copied the link to my phone & it opened in google play & let me install it. app working on my phone. Link to comment Share on other sites More sharing options...
brian2dk Posted August 25, 2022 Author Share Posted August 25, 2022 30 minutes ago, Yorkshire Tea said: I copied the link to my phone & it opened in google play & let me install it. app working on my phone. Ok thank you. I try figure it out by change the country and let see whether that’s help Link to comment Share on other sites More sharing options...
problemfarang Posted August 25, 2022 Share Posted August 25, 2022 Hi again, you can also download from PC and use on your phone. its probably because of your phone regional settings. It must be Thailand. Meanwhile try the TM30 website again. It might work lol Link to comment Share on other sites More sharing options...
CANSIAM Posted August 25, 2022 Share Posted August 25, 2022 Leave it and carry on, if you are successful with the uploads they want and submit everything, the system fills that in later....... Link to comment Share on other sites More sharing options...
brian2dk Posted August 25, 2022 Author Share Posted August 25, 2022 1 hour ago, problemfarang said: Hi again, you can also download from PC and use on your phone. its probably because of your phone regional settings. It must be Thailand. Meanwhile try the TM30 website again. It might work lol Lol I did try numerous time on website, it stuck at the part as my screenshot earlier on. Too bad and no luck, still trying to set the region. Thanks again for your reply. 1 Link to comment Share on other sites More sharing options...
brian2dk Posted August 25, 2022 Author Share Posted August 25, 2022 10 minutes ago, CANSIAM said: Leave it and carry on, if you are successful with the uploads they want and submit everything, the system fills that in later....... The problem is not able to submit if not complete the part mentioned on my 1st post. What I will do is to change the region and Google play store. Hope can helps ! Will update again once successful. 1 Link to comment Share on other sites More sharing options...
CANSIAM Posted August 25, 2022 Share Posted August 25, 2022 If you are stumped on the TM30 online, depending where you are, Patong Immigration does TM30's, did mine there last month in and out with notification slip in Passport in 15 minutes....... 1 Link to comment Share on other sites More sharing options...
brian2dk Posted August 25, 2022 Author Share Posted August 25, 2022 Finally the website resume back in order. Manage to register via the web and successfully with the login as well. I have problem with Google play apps even changing the region. I did try with download the apps apk and manage to downloaded but still couldn’t uploaded file. between I really appreciate for the group here helping me to clear the doubt of the link and apps still working smoothly. Thank you and have a nice day everyone. ???? 2 Link to comment Share on other sites More sharing options...
Mutt Daeng Posted August 25, 2022 Share Posted August 25, 2022 (edited) Section38 app from the Google Playstore, for anyone who is having regional issues with the playstore. Section38-th.go.immigration.section38-1.0.22-26.apk Edited August 25, 2022 by Mutt Daeng 1 Link to comment Share on other sites More sharing options...
nycjoe Posted August 26, 2022 Share Posted August 26, 2022 Try another browser, sometimes it doesn't like a particular browser, I get it a lot with safari Link to comment Share on other sites More sharing options...
TerraplaneGuy Posted September 8, 2022 Share Posted September 8, 2022 On 8/24/2022 at 10:57 PM, problemfarang said: Their website freeze sometimes. Use the mobile app. I did it. Its so easy and tkes like 5 min to do and less document then website. Search for ^section 38^ its a blue app Good luck Using the app, do you need to upload copies of the owner’s ID and house-book? Some Immigration offices require those if you file a TM30 in person. Link to comment Share on other sites More sharing options...
IvorBiggun2 Posted September 8, 2022 Share Posted September 8, 2022 13 minutes ago, TerraplaneGuy said: Using the app, do you need to upload copies of the owner’s ID and house-book? Some Immigration offices require those if you file a TM30 in person. How come when it's not your job to do so? Quote The TM30 Thailand reporting form must be completed by the landlord of the unlicensed property the foreigner is renting. This must be done within a 24-hour period of the guest's arrival. Link to comment Share on other sites More sharing options...
Mutt Daeng Posted September 8, 2022 Share Posted September 8, 2022 13 hours ago, TerraplaneGuy said: Using the app, do you need to upload copies of the owner’s ID and house-book? Some Immigration offices require those if you file a TM30 in person. You only need to upload the owners ID and house book during the one-time registration process to obtain your userid and password. I also uploaded the ID page of my passport when I registered as the housemaster of my wife's house. Link to comment Share on other sites More sharing options...
TerraplaneGuy Posted September 9, 2022 Share Posted September 9, 2022 2 hours ago, Mutt Daeng said: You only need to upload the owners ID and house book during the one-time registration process to obtain your userid and password. I also uploaded the ID page of my passport when I registered as the housemaster of my wife's house. But since, as I understand, you only need to file a TM30 when you change address, won't you have to upload those documents every time, since it will be a new owner each time? Or do they forget about that and just accept new filings for new addresses despite your obsolete initial registration? Link to comment Share on other sites More sharing options...
IvorBiggun2 Posted September 9, 2022 Share Posted September 9, 2022 Came here 2005. I first registered my abode along with my wife as I did a retirement visa So since 2005 my wife and I had registered my/our abode. Unfortunately immigration never did a TM30 in 2005. Not my fault. Not my wife's fault either but immigrations fault. Then in 2020 ish they decided my wife hadn't ever filed a TM30 even though my wife went with me to do my extension every year. As I say 'not her fault' or mine but immigration. As far as we were concerned we did no wrong. Thai immigration failed in 2005 and 15 years later decided to punish my wife. The whole of Thailand's immigration is total tosh. Link to comment Share on other sites More sharing options...
Mutt Daeng Posted September 9, 2022 Share Posted September 9, 2022 (edited) 21 hours ago, TerraplaneGuy said: But since, as I understand, you only need to file a TM30 when you change address, won't you have to upload those documents every time, since it will be a new owner each time? Or do they forget about that and just accept new filings for new addresses despite your obsolete initial registration? The section38 account registration is "tied" to a particular property, so if you moved, that account would no longer be valid to file reports for your new address. Edited September 9, 2022 by Mutt Daeng 1 Link to comment Share on other sites More sharing options...
problemfarang Posted September 10, 2022 Share Posted September 10, 2022 On 9/8/2022 at 5:15 PM, TerraplaneGuy said: Using the app, do you need to upload copies of the owner’s ID and house-book? Some Immigration offices require those if you file a TM30 in person. yes, and its so easy. just take a photo via your mobile and upload it or put a jpg file of them 1 Link to comment Share on other sites More sharing options...
pauku1 Posted September 21, 2022 Share Posted September 21, 2022 back from Europe today: 1. Extension of stay based on retirement. 2. Re-entry permit stamp. 3. No change of address. officers comment (Imi- Chiang Mai): No TM30 necessary. 1 Link to comment Share on other sites More sharing options...
IvorBiggun2 Posted September 21, 2022 Share Posted September 21, 2022 9 minutes ago, pauku1 said: No TM30 necessary. I was told that at Buriram Immigration a month or so ago. Reported the fact on here. 1 Link to comment Share on other sites More sharing options...
TerraplaneGuy Posted September 22, 2022 Share Posted September 22, 2022 12 hours ago, IvorBiggun2 said: I was told that at Buriram Immigration a month or so ago. Reported the fact on here. Is there any indication whether it matters how long you were gone? My understanding is that it shouldn't, but I wonder. Link to comment Share on other sites More sharing options...
ubonjoe Posted September 22, 2022 Share Posted September 22, 2022 2 minutes ago, TerraplaneGuy said: Is there any indication whether it matters how long you were gone? My understanding is that it shouldn't, but I wonder. The regulation for TM30 reporting does not mention any amount of time. If you enter with a re-entry permit for a extension of stay or a multiple entry visa a TM30 is not required after entering the country. It is only needed if you enter with a new visa. 1 Link to comment Share on other sites More sharing options...
IvorBiggun2 Posted September 22, 2022 Share Posted September 22, 2022 4 minutes ago, TerraplaneGuy said: Is there any indication whether it matters how long you were gone? My understanding is that it shouldn't, but I wonder. I didn't 'go'. I was just doing my normal annual extension. One of the documents required in the past was a TM30. I run around to oblige their request only to be told 'not needed'. What are the chances next year they'll ask for it? Link to comment Share on other sites More sharing options...
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