8 hours ago, JoseThailand said:

You never heard of chargeback? This is the protection mechanism exactly for cases like this one.

for credit cards maybe, But not a debit card as far as I know. Besides the bank already told him to go back to the hotel for a refund!

9 minutes ago, CharlieKo said:

for credit cards maybe, But not a debit card as far as I know. Besides the bank already told him to go back to the hotel for a refund!

Chargeback works on all types of cards - debit, credit and prepaid.

 

Just now, JoseThailand said:

Chargeback works on all types of cards - debit, credit and prepaid.

 

Thats for the UK. Show me the same for a Thai Debit card.

3 minutes ago, CharlieKo said:

Thats for the UK. Show me the same for a Thai Debit card.

Chargeback is a common mechanism for Visa/Mastercard. I understand that Thai bank clerks may be lazy. You just have to be persistent.

Just now, JoseThailand said:

Chargeback a common mechanism for Visa/Mastercard. 

As said in the OP the bank told him o go get his refund from the hotel. So either the bank can't be bothered or they cannot do a charge back. 

1 minute ago, CharlieKo said:

As said in the OP the bank told him o go get his refund from the hotel. So either the bank can't be bothered or they cannot do a charge back. 

It told you, it's because they're lazy! Of course they can do it. I would contact the bank call center or even Visa/Mastercard hotline.

On 3/28/2023 at 12:10 AM, StayinThailand2much said:

Thank you.

 

Anyhow, learnt a lesson on how to book accommodation. Won't use 'give card details, but pay later' option anymore.

Can give card details, but only credit card. That way, if you dispute the charge the credit card company will help you.

On 3/30/2023 at 10:18 AM, CharlieKo said:

English is obviously not an easy language for you to understand! 

Not the way you write with your double negatives in sentences. But then I guess you're not  English yourself or you would know that.