Toothpaste review uproar: 1.7 million baht lawsuit gets brushed aside

[snoop1130]

 

A legal case involving a young woman who reviewed a toothpaste brand and was subsequently sued for 1.7 million baht has been dropped, causing a stir on social media. The young woman had earlier requested justice after developing an allergic reaction to the toothpaste, leading to the brand’s owner suing her for damages, sparking widespread debate across various social media platforms on consumer rights.

 

The young woman previously reported that she was deeply affected when the lawsuit was served to her grandmother’s home, where she was registered. Her grandmother misunderstood the situation, believing she must have done something wrong to warrant a lawsuit, and ordered her to remove her name from the household registration. The situation caused distress within her family. The woman and her family had trusted and used the toothpaste brand for nearly two years, never anticipating this outcome for merely reviewing the actual impact of the product.

 

Prominent lawyer, Ratchapol Sirisakorn, had previously stated that according to the law, a customer’s honest review or criticism of a product, whether beneficial or detrimental, does not constitute defamation. He suggested that pursuing such legal action is uncalled for, and the company should reconsider its lawsuit, opting instead for a conversation to clarify misunderstandings. Consumers should be allowed to critique products, as it can lead to product improvement, justifying consumer rights to express themselves reported KhaoSod.

 

By Nattapong Westwood

Caption: Photo courtesy of KhaoSod

 

Full Story: https://thethaiger.com/news/national/toothpaste-review-lawsuit-for-1-7-million-baht-dropped-sparking-social-media-debate-on-consumer-rights

 

-- The Thaiger 2023-09-01

 

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[KannikaP]

It would be handy to know which actual toothpaste, and what problems it caused her, so we can all stop using it.

[bob smith]

Thais have notoriously thin skin.

 

Wafer thin some may say...

Edited September 1, 2023 by bob smith

[advancebooking]

54 minutes ago, bob smith said:

Thais have notoriously thin skin.

 

Wafer thin some may say...

What are you talking about. The issue here are the ridiculous defamation laws and the fact that they fall under criminal law not tort (civil) law like most civilized countries. Please re-read the article again 

[KannikaP]

27 minutes ago, advancebooking said:

What are you talking about. The issue here are the ridiculous defamation laws and the fact that they fall under criminal law not tort (civil) law like most civilized countries. Please re-read the article again 

Mr Bob will talk about anything off topic.

[stoner]

i should sue the op for giving me abdominal pain from laughing at their ever so witty headline so hard. 

 

ha ha ......ha.

[hotchilli]

9 hours ago, snoop1130 said:

Prominent lawyer, Ratchapol Sirisakorn, had previously stated that according to the law, a customer’s honest review or criticism of a product, whether beneficial or detrimental, does not constitute defamation. He suggested that pursuing such legal action is uncalled for, and the company should reconsider its lawsuit, opting instead for a conversation to clarify misunderstandings. Consumers should be allowed to critique products, as it can lead to product improvement, justifying consumer rights to express themselves

Well I never expected to hear this in Thailand.

[Moti24]

10 hours ago, snoop1130 said:

Prominent lawyer, Ratchapol Sirisakorn, had previously stated that according to the law, a customer’s honest review or criticism of a product, whether beneficial or detrimental, does not constitute defamation. He suggested that pursuing such legal action is uncalled for, and the company should reconsider its lawsuit, opting instead for a conversation to clarify misunderstandings. Consumers should be allowed to critique products, as it can lead to product improvement, justifying consumer rights to express themselves reported KhaoSod.

At last, somebody with some common sense.

 

 

[Artisi]

30 minutes ago, Moti24 said:

At last, somebody with some common sense.

 

 

And balls to actually say it. 

[ezzra]

11 hours ago, KannikaP said:

It would be handy to know which actual toothpaste, and what problems it caused her, so we can all stop using it.

No need, just stick to the true and tried non Thai brands, good hygiene and saving money do't go hand in hand.

[bob smith]

12 hours ago, KannikaP said:

Mr Bob will talk about anything off topic.

i havent talked about you yet!!

[brianthainess]

What a loving caring mother NOT !

[KannikaP]

4 hours ago, ezzra said:

No need, just stick to the true and tried non Thai brands, good hygiene and saving money do't go hand in hand.

Have a butchers on the Colgate label to see where that stuff is made.

My TOTAL is made in Poland..........any better than Thailand?

Edited September 2, 2023 by KannikaP

[FruitPudding]

15 hours ago, bob smith said:

Thais have notoriously thin skin.

 

Wafer thin some may say...

They have skin??

 

[Liverpool Lou]

16 hours ago, KannikaP said:

It would be handy to know which actual toothpaste, and what problems it caused her, so we can all stop using it.

Why should "we all" stop using something that doesn't cause "us" an allergic reaction?

[Liverpool Lou]

1 hour ago, brianthainess said:

What a loving caring mother NOT !

Whose mother?  No mother was mentioned in the OP.

[brianthainess]

10 minutes ago, Liverpool Lou said:

Whose mother?  No mother was mentioned in the OP.

My mistake I meant her Grandmother as mentioned in the Full Story. 

[Jing Joe]

The  "thin skin" could/should have been aimed at the manufacturer.

Most toothpastes contain a frothing  industrial cleaning agent Sodium Laurel Sulphate that should not be on anyones skin, or ingested with medications and some people are more suseptable to SLS than others, especially gum irritation.

 

It is dangerous.    Look up the safety data sheets.   Now it goes disguised under at least 6 different names.     Childrens eyes are at risk, not just as topical eye exposure, but systemically when their skin is exposed to SLS.

 

Johnson and Johnson were proposing to sue another company that claimed their Talcum baby power was giving women ovarion cancer from the Talc ingredient.   Instead, years later thousands of women are now successfully sueing J&J  $squillions because of their ovarian cancer and by now the production of that existing product was due to cease.    Their different formula quietly came into being many years ago and not comntaing talc.

 

So good on that lady for speaking up about a reaction to that toothpaste.

The brand name did not seem to be in the full story? but regardless, look for yourself on any ingredients list, which is usually only on the packet, not the tube.

 

 

 

 

Edited September 3, 2023 by Jing Joe
correction correction

[metisdead]

A post using a trolling meme in violation of our Community Standards has been removed.

[chickenslegs]

On 9/2/2023 at 11:41 AM, Liverpool Lou said:

Why should "we all" stop using something that doesn't cause "us" an allergic reaction?

Personally, I would cease buying the brand because they were willing to prosecute the woman for defamation just because of her review.

Of course, that's assuming I knew the brand - and it was a brand I use.

[bignok]

On 9/2/2023 at 9:08 AM, bob smith said:

i havent talked about you yet!!

NST wants to sue you.

[JensenZ]

On 9/2/2023 at 5:10 AM, hotchilli said:

Well I never expected to hear this in Thailand.

I don't review any products on Lazada though, just to be sure... yet Lazada keeps nagging for reviews after every purchase.

[Jelli]

I use any Thai herbal big tube b50. You put it in your mouth and spit it out.

 

Poor woman. When people want to give a negative review they should just state .. something like no further review provided. Code - don't buy it.

[Liverpool Lou]

16 hours ago, chickenslegs said:

Personally, I would cease buying the brand because they were willing to prosecute the woman for defamation just because of her review.

The brand that withdrew the case and didn't prosecute her, you mean, yes?

[chickenslegs]

1 minute ago, Liverpool Lou said:

The brand that withdrew the case and didn't prosecute her, you mean, yes?

Yes.